TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from accurate,quick fantastic customer service was pateint in helping me with my taxes over the phone
Date published: 2021-04-30
Rated 5 out of 5 by from TTAX IS SLOW TO LOAD AND UPDATE!! TTAX IS SLOW TO LOAD AND UPDATE!! RIGHT NOW I'MM NOT SURE IT'S GING TO PRINT MY RETURN???
Date published: 2021-04-30
Rated 1 out of 5 by from Poor phone support Used Turbo Tax for years, Very unhappy this year, Unable to file my state tax. The download won.t go through and after 3hrs of phone support I gave up,
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is the best I am older, and Turbo Tax was easy to use for someone who seldom uses computers any more.
Date published: 2021-04-30
Rated 5 out of 5 by from Got through tax prep with my nerves INTACT! I've never prepared a tax return before, and when the responsibility fell on me this year, I needed HELP. The TurboTax specialist was professional AND very calming --- she helped me every step of the way. I'll be using TurboTax again!
Date published: 2021-04-30
Rated 5 out of 5 by from My go to for years I've used Turbotax for 15 years or more. It's my only choice for tax software
Date published: 2021-04-30
Rated 4 out of 5 by from good it was good easy fast but a little more than i expected but good
Date published: 2021-04-30
Rated 5 out of 5 by from the customer service was excellent Virginia was kind and had soo much patience till my problem was resolved.
Date published: 2021-04-30
Rated 3 out of 5 by from TurboTax It was pretty simple and did not take too long, which is good.
Date published: 2021-04-30
Rated 5 out of 5 by from Phylis: Our Tax Expert! We are fortunate to have Phylis help us with our Tax Return this year. Phylis is wonderful to work with. She is a thorough and dedicated tax expert. Our experiences with "Do-It-Yourself TurboTax" in the past years were very satisfactory. However, because of Phylis, we think we will continue using "TurboTax Live Full Service" again for our "Future Returns".
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2200
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from accurate,quick fantastic customer service was pateint in helping me with my taxes over the phone
Date published: 2021-04-30
Rated 5 out of 5 by from TTAX IS SLOW TO LOAD AND UPDATE!! TTAX IS SLOW TO LOAD AND UPDATE!! RIGHT NOW I'MM NOT SURE IT'S GING TO PRINT MY RETURN???
Date published: 2021-04-30
Rated 1 out of 5 by from Poor phone support Used Turbo Tax for years, Very unhappy this year, Unable to file my state tax. The download won.t go through and after 3hrs of phone support I gave up,
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is the best I am older, and Turbo Tax was easy to use for someone who seldom uses computers any more.
Date published: 2021-04-30
Rated 5 out of 5 by from Got through tax prep with my nerves INTACT! I've never prepared a tax return before, and when the responsibility fell on me this year, I needed HELP. The TurboTax specialist was professional AND very calming --- she helped me every step of the way. I'll be using TurboTax again!
Date published: 2021-04-30
Rated 5 out of 5 by from My go to for years I've used Turbotax for 15 years or more. It's my only choice for tax software
Date published: 2021-04-30
Rated 4 out of 5 by from good it was good easy fast but a little more than i expected but good
Date published: 2021-04-30
Rated 5 out of 5 by from the customer service was excellent Virginia was kind and had soo much patience till my problem was resolved.
Date published: 2021-04-30
Rated 3 out of 5 by from TurboTax It was pretty simple and did not take too long, which is good.
Date published: 2021-04-30
Rated 5 out of 5 by from Phylis: Our Tax Expert! We are fortunate to have Phylis help us with our Tax Return this year. Phylis is wonderful to work with. She is a thorough and dedicated tax expert. Our experiences with "Do-It-Yourself TurboTax" in the past years were very satisfactory. However, because of Phylis, we think we will continue using "TurboTax Live Full Service" again for our "Future Returns".
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2200