TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Frustrating To much selling, lets get to the point, use last years info and just up date it and not try to sell or confuse getting taxes done, Last years where much simpler and to the point. Each year of input should be less frustrating NOT More. Tax reporting is why I don't operate a business any more. Why do you need a nickname to post this and then tell me there already used. My name is my name........
Date published: 2022-04-10
Rated 5 out of 5 by from My Tax Companion Every Year I use the free edition of Turbo Tax every single year, and it makes filing so easy. Honestly, taxes give me anxiety, and this helps me get through the process without having a panic attack.
Date published: 2022-04-10
Rated 3 out of 5 by from Account Recovery Problems I was not able to transfer my previous year's info. Account recovery was very difficult. I worked with 3 persons at the help center trying to resolve.
Date published: 2022-04-10
Rated 5 out of 5 by from Kudos to Turbotax! We let Turbotax do the heavy lifting for us this year because we had a few major purchases and tax situations that were not usual. The CPA they chose for us finished our tax returns without too many questions and we are happy with the outcome.
Date published: 2022-04-10
Rated 4 out of 5 by from Good I think requiring a review to submit the return is silly.
Date published: 2022-04-10
Rated 4 out of 5 by from Needs a little work I found finding information about how much I was paid by U.S. Government for COVID relief payments too difficult.
Date published: 2022-04-10
Rated 3 out of 5 by from live expert help was impatient I was helped on the phone but the agent was kind of impatient when i was required to filled personal information which obviously takes time. Overall online turbotax experience was smooth and I'd recommend it but I'd expect a nicer customer service.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is awesome My turbo tax expert was helpful and flexible to help me whenever I could get to the computer!
Date published: 2022-04-10
Rated 5 out of 5 by from fantastice so convenient and professional , filed my tax on time and get good return!
Date published: 2022-04-10
Rated 4 out of 5 by from Tax Experts on Turbotax live Turbo Tax live tax experts worked with me to review some issues I had getting my tax credits...they were helpful and tried, however unfortunately my tax credit was not resolved and I have to take further action.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2199
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Frustrating To much selling, lets get to the point, use last years info and just up date it and not try to sell or confuse getting taxes done, Last years where much simpler and to the point. Each year of input should be less frustrating NOT More. Tax reporting is why I don't operate a business any more. Why do you need a nickname to post this and then tell me there already used. My name is my name........
Date published: 2022-04-10
Rated 5 out of 5 by from My Tax Companion Every Year I use the free edition of Turbo Tax every single year, and it makes filing so easy. Honestly, taxes give me anxiety, and this helps me get through the process without having a panic attack.
Date published: 2022-04-10
Rated 3 out of 5 by from Account Recovery Problems I was not able to transfer my previous year's info. Account recovery was very difficult. I worked with 3 persons at the help center trying to resolve.
Date published: 2022-04-10
Rated 5 out of 5 by from Kudos to Turbotax! We let Turbotax do the heavy lifting for us this year because we had a few major purchases and tax situations that were not usual. The CPA they chose for us finished our tax returns without too many questions and we are happy with the outcome.
Date published: 2022-04-10
Rated 4 out of 5 by from Good I think requiring a review to submit the return is silly.
Date published: 2022-04-10
Rated 4 out of 5 by from Needs a little work I found finding information about how much I was paid by U.S. Government for COVID relief payments too difficult.
Date published: 2022-04-10
Rated 3 out of 5 by from live expert help was impatient I was helped on the phone but the agent was kind of impatient when i was required to filled personal information which obviously takes time. Overall online turbotax experience was smooth and I'd recommend it but I'd expect a nicer customer service.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is awesome My turbo tax expert was helpful and flexible to help me whenever I could get to the computer!
Date published: 2022-04-10
Rated 5 out of 5 by from fantastice so convenient and professional , filed my tax on time and get good return!
Date published: 2022-04-10
Rated 4 out of 5 by from Tax Experts on Turbotax live Turbo Tax live tax experts worked with me to review some issues I had getting my tax credits...they were helpful and tried, however unfortunately my tax credit was not resolved and I have to take further action.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2199