TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Danny 566687 from
Frustrating
To much selling, lets get to the point, use last years info and just up date it and not try to sell or confuse getting taxes done, Last years where much simpler and to the point. Each year of input should be less frustrating NOT More. Tax reporting is why I don't operate a business any more. Why do you need a nickname to post this and then tell me there already used. My name is my name........
Date published: 2022-04-10
Rated 5 out of 5 by
yoyoitschlo from
My Tax Companion Every Year
I use the free edition of Turbo Tax every single year, and it makes filing so easy. Honestly, taxes give me anxiety, and this helps me get through the process without having a panic attack.
Date published: 2022-04-10
Rated 3 out of 5 by
ddiehlky from
Account Recovery Problems
I was not able to transfer my previous year's info. Account recovery was very difficult. I worked with 3 persons at the help center trying to resolve.
Date published: 2022-04-10
Rated 5 out of 5 by
null from
Kudos to Turbotax!
We let Turbotax do the heavy lifting for us this year because we had a few major purchases and tax situations that were not usual. The CPA they chose for us finished our tax returns without too many questions and we are happy with the outcome.
Date published: 2022-04-10
Rated 4 out of 5 by
Krishna Grego from
Good
I think requiring a review to submit the return is silly.
Date published: 2022-04-10
Rated 4 out of 5 by
LCH_LOUIE from
Needs a little work
I found finding information about how much I was paid by U.S. Government for COVID relief payments too difficult.
Date published: 2022-04-10
Rated 3 out of 5 by
Pheebs_buffay from
live expert help was impatient
I was helped on the phone but the agent was kind of impatient when i was required to filled personal information which obviously takes time. Overall online turbotax experience was smooth and I'd recommend it but I'd expect a nicer customer service.
Date published: 2022-04-10
Rated 5 out of 5 by
Nano235 from
Turbotax is awesome
My turbo tax expert was helpful and flexible to help me whenever I could get to the computer!
Date published: 2022-04-10
Rated 5 out of 5 by
anchor6743 from
fantastice
so convenient and professional , filed my tax on time and get good return!
Date published: 2022-04-10
Rated 4 out of 5 by
singlemomlyfe from
Tax Experts on Turbotax live
Turbo Tax live tax experts worked with me to review some issues I had getting my tax credits...they were helpful and tried, however unfortunately my tax credit was not resolved and I have to take further action.
All TurboTax® Offerings Reviews - Page 2199
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Danny 566687 from
Frustrating
To much selling, lets get to the point, use last years info and just up date it and not try to sell or confuse getting taxes done, Last years where much simpler and to the point. Each year of input should be less frustrating NOT More. Tax reporting is why I don't operate a business any more. Why do you need a nickname to post this and then tell me there already used. My name is my name........
Date published: 2022-04-10
Rated 5 out of 5 by
yoyoitschlo from
My Tax Companion Every Year
I use the free edition of Turbo Tax every single year, and it makes filing so easy. Honestly, taxes give me anxiety, and this helps me get through the process without having a panic attack.
Date published: 2022-04-10
Rated 3 out of 5 by
ddiehlky from
Account Recovery Problems
I was not able to transfer my previous year's info. Account recovery was very difficult. I worked with 3 persons at the help center trying to resolve.
Date published: 2022-04-10
Rated 5 out of 5 by
null from
Kudos to Turbotax!
We let Turbotax do the heavy lifting for us this year because we had a few major purchases and tax situations that were not usual. The CPA they chose for us finished our tax returns without too many questions and we are happy with the outcome.
Date published: 2022-04-10
Rated 4 out of 5 by
Krishna Grego from
Good
I think requiring a review to submit the return is silly.
Date published: 2022-04-10
Rated 4 out of 5 by
LCH_LOUIE from
Needs a little work
I found finding information about how much I was paid by U.S. Government for COVID relief payments too difficult.
Date published: 2022-04-10
Rated 3 out of 5 by
Pheebs_buffay from
live expert help was impatient
I was helped on the phone but the agent was kind of impatient when i was required to filled personal information which obviously takes time. Overall online turbotax experience was smooth and I'd recommend it but I'd expect a nicer customer service.
Date published: 2022-04-10
Rated 5 out of 5 by
Nano235 from
Turbotax is awesome
My turbo tax expert was helpful and flexible to help me whenever I could get to the computer!
Date published: 2022-04-10
Rated 5 out of 5 by
anchor6743 from
fantastice
so convenient and professional , filed my tax on time and get good return!
Date published: 2022-04-10
Rated 4 out of 5 by
singlemomlyfe from
Tax Experts on Turbotax live
Turbo Tax live tax experts worked with me to review some issues I had getting my tax credits...they were helpful and tried, however unfortunately my tax credit was not resolved and I have to take further action.
All TurboTax® Offerings Reviews - Page 2199
Date published: 2022-04-10