TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281590 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Cris and team were awesome! I worked with a TurboTax accountant, Cris, who helped immensely. I was initially overpaying my federal and state taxes by quite a bit when I tried to file my own return, and he and his team helped find where I had missed important information and walked me through each part of the filing process. Overall a great experience.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax works for me! I find TurboTax to be just what you need to get through the process of creating a return. It explains the new features and helps all along the way.
Date published: 2021-05-04
Rated 5 out of 5 by from great software I have been using turbotax for at least 8 years and have found it so easy.. love this product and highly recommend it
Date published: 2021-05-04
Rated 4 out of 5 by from good Fine--- a little confusing in some areas, but pretty well laid out
Date published: 2021-05-04
Rated 5 out of 5 by from The Great Turbo Tax If there is a better online service for doing your taxes I have yet to find it. Kudos to Turbo Tax for making your taxes easy and free.
Date published: 2021-05-04
Rated 4 out of 5 by from Preparer Turbotax is good even for a non-computer guy like me..
Date published: 2021-05-04
Rated 4 out of 5 by from Got great help from a wonderful woman! The woman I had talked to was very patient and understanding and explained things to me in a place that worked best for me, overall a great experience.
Date published: 2021-05-04
Rated 3 out of 5 by from Its alright. I've used turbo tax for the past 3 years now. So far it has been a good service. But for some reason, my 2020 tax year, I was required to pay a 60 dollar filing fee where I wasn't required to before. Plus charging an extra 40 dollar to take it out of my federal return was atrocious. So I decided to pay for it now instead of later. It was quite annoying.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is awesome! Its so easy even a cave person could do it. Seriously, they cover everything and then some
Date published: 2021-05-04
Rated 5 out of 5 by from So easy to use! Simply answer questions, save mid process if you need to come back, once all the questions are answered (you get excellent tips and explanations along the way) you're Done! - It's electronically filed and you can also print out or save the actual forms. Really good experience.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Cris and team were awesome! I worked with a TurboTax accountant, Cris, who helped immensely. I was initially overpaying my federal and state taxes by quite a bit when I tried to file my own return, and he and his team helped find where I had missed important information and walked me through each part of the filing process. Overall a great experience.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax works for me! I find TurboTax to be just what you need to get through the process of creating a return. It explains the new features and helps all along the way.
Date published: 2021-05-04
Rated 5 out of 5 by from great software I have been using turbotax for at least 8 years and have found it so easy.. love this product and highly recommend it
Date published: 2021-05-04
Rated 4 out of 5 by from good Fine--- a little confusing in some areas, but pretty well laid out
Date published: 2021-05-04
Rated 5 out of 5 by from The Great Turbo Tax If there is a better online service for doing your taxes I have yet to find it. Kudos to Turbo Tax for making your taxes easy and free.
Date published: 2021-05-04
Rated 4 out of 5 by from Preparer Turbotax is good even for a non-computer guy like me..
Date published: 2021-05-04
Rated 4 out of 5 by from Got great help from a wonderful woman! The woman I had talked to was very patient and understanding and explained things to me in a place that worked best for me, overall a great experience.
Date published: 2021-05-04
Rated 3 out of 5 by from Its alright. I've used turbo tax for the past 3 years now. So far it has been a good service. But for some reason, my 2020 tax year, I was required to pay a 60 dollar filing fee where I wasn't required to before. Plus charging an extra 40 dollar to take it out of my federal return was atrocious. So I decided to pay for it now instead of later. It was quite annoying.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is awesome! Its so easy even a cave person could do it. Seriously, they cover everything and then some
Date published: 2021-05-04
Rated 5 out of 5 by from So easy to use! Simply answer questions, save mid process if you need to come back, once all the questions are answered (you get excellent tips and explanations along the way) you're Done! - It's electronically filed and you can also print out or save the actual forms. Really good experience.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 2198