TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Install Stinks Product did not restart after updates were applied. Did an uninstall via the product and it failed to install the state portion. Had to uninstall through Windows to get the state portion. Credit card information window should be allowed to resize. Had to change toolbar settings to get access to the "Continue" button.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great but costs too much! too expensive for what you do. i hope this will be done for another year
Date published: 2022-04-09
Rated 5 out of 5 by from NEED to allow imports of Crypto for Desktop users I've used Turbotax from the beginning and I plan on continuing. I was surprised that I couldn't import Cointracker info into the desktop version for crypto transaction but that it was available for the online version which I don't use. I hope this option is available for 2022. Thanks!
Date published: 2022-04-09
Rated 4 out of 5 by from Great tax software!! Fed and home state was no problem. However, purchasing an out of state tax software and efile routine was tedious. Was not able to download the out of state software without calling tech support. The first guy was a rookie but the next call was much better. The tech was able to resolve but took time!! He was very able and knowledgeable, thankfully.
Date published: 2022-04-09
Rated 5 out of 5 by from Love TurboTax! Makes it easy - especially pulling information forward and electronic connections to accounts
Date published: 2022-04-09
Rated 3 out of 5 by from Where is the cryptocurrency for Premier?!? Turbo Tax used to be good because I felt it was keeping current with financial trends. Cryptocurrency trading is not new anymore. Premier was missing any and all cryptocurrency features that I was expecting this year. Help function made references only to the online version and not software. This was a missed opportunity by Turbo Tax. Not sure I will use this next year as a result.
Date published: 2022-04-09
Rated 4 out of 5 by from Convenient and good Turbo tax made it easy to file from home without scheduling any appointments. I just had to give them the info that was mailed to me and they did the rest!
Date published: 2022-04-09
Rated 5 out of 5 by from Ease of use and helpful I have used TurboTax for years and it continues to be updated and easier to use and interface
Date published: 2022-04-09
Rated 4 out of 5 by from A few confusing explainations answered questions in a way that had me still wondering if I really understood
Date published: 2022-04-09
Rated 2 out of 5 by from Turbotax is costly Have done my taxes every year with turbotax and this first time im charged 132 to do my taxes and I didn't even get back over 800 on tax return.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2198
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Install Stinks Product did not restart after updates were applied. Did an uninstall via the product and it failed to install the state portion. Had to uninstall through Windows to get the state portion. Credit card information window should be allowed to resize. Had to change toolbar settings to get access to the "Continue" button.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great but costs too much! too expensive for what you do. i hope this will be done for another year
Date published: 2022-04-09
Rated 5 out of 5 by from NEED to allow imports of Crypto for Desktop users I've used Turbotax from the beginning and I plan on continuing. I was surprised that I couldn't import Cointracker info into the desktop version for crypto transaction but that it was available for the online version which I don't use. I hope this option is available for 2022. Thanks!
Date published: 2022-04-09
Rated 4 out of 5 by from Great tax software!! Fed and home state was no problem. However, purchasing an out of state tax software and efile routine was tedious. Was not able to download the out of state software without calling tech support. The first guy was a rookie but the next call was much better. The tech was able to resolve but took time!! He was very able and knowledgeable, thankfully.
Date published: 2022-04-09
Rated 5 out of 5 by from Love TurboTax! Makes it easy - especially pulling information forward and electronic connections to accounts
Date published: 2022-04-09
Rated 3 out of 5 by from Where is the cryptocurrency for Premier?!? Turbo Tax used to be good because I felt it was keeping current with financial trends. Cryptocurrency trading is not new anymore. Premier was missing any and all cryptocurrency features that I was expecting this year. Help function made references only to the online version and not software. This was a missed opportunity by Turbo Tax. Not sure I will use this next year as a result.
Date published: 2022-04-09
Rated 4 out of 5 by from Convenient and good Turbo tax made it easy to file from home without scheduling any appointments. I just had to give them the info that was mailed to me and they did the rest!
Date published: 2022-04-09
Rated 5 out of 5 by from Ease of use and helpful I have used TurboTax for years and it continues to be updated and easier to use and interface
Date published: 2022-04-09
Rated 4 out of 5 by from A few confusing explainations answered questions in a way that had me still wondering if I really understood
Date published: 2022-04-09
Rated 2 out of 5 by from Turbotax is costly Have done my taxes every year with turbotax and this first time im charged 132 to do my taxes and I didn't even get back over 800 on tax return.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2198