TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from They charged me $100 to do a measly $182 TaxReturn This was highway robbery. I'm poor/low-income and made hardly any money last year, and yet your site that advertised itself as 'free' charged me $100 to file a measly $182 return. I will not recommend TurboTax to anyone.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is very useful and helpful. The process of filing taxes was simplified and very detailed on what I needed to report to the iRS
Date published: 2023-04-16
Rated 3 out of 5 by from Easy to use but can't downgrade to cheaper product For some reason it put me in premium at $120 instead of premier at $90 so I paid $30 for advanced software that I didn't need. The only way to downgrade was to clear out all my work and start all over again. $30 wasn't worth all that! Upset the software doesn't recognize what level you need, what you used, and then charge you a fair price.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is amazing and powerful. Turbo Tax is the most amazing and powerful tax filing software I know. It greatly helps me navigate through the troublesome tax season every year. I makes my life easier.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is my go-to tax solution!! Turbotax is always extremely easy to use and saves me a trip to "the other guys" (ie. HR Block). The military discount is amazing and the price for the audit defense is completely fair and makes me feel safe from any IRS issues I may encounter in the future (has only happened once). I totally recommend Turbotax to anyone that wants to get your taxes done quickly and reap the greatest refunds! Thank you for the top class service Intuit!
Date published: 2023-04-16
Rated 5 out of 5 by from !!! !!! ............ .................... !!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-16
Rated 4 out of 5 by from Good but one BIG issue When the "Cost Basis" for a stock sell is $0.00 on my 1099-B, TurboTax did not tell me I should* enter $0.01. I spent hours looking at forums for TurboTax and my brokerage, ApexClearing, before I found a TurboTax person explaining it. (Background: The stock did a reverse split at some point in the year before I sold it) Here is the forum for reference: https://ttlc.intuit.com/community/taxes/discussion/how-to-report-amounts-from-a-1099-misc-box-8-but-it-is-not-from-self-employed-work/00/699918
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax gets the job done They have so many bogus fees along the way. It did get the job done but, at a cost.
Date published: 2023-04-16
Rated 5 out of 5 by from It seemed easy I like that you could start and stop fgrequently and it would pick up right where you left off, and the it would sign you out when you weren't working on it for a peroid of time. i kept things secure but still easy to fill out.
Date published: 2023-04-16
Rated 5 out of 5 by from Have uses Turbo Tax since 2007 It is very easy and quick. Don't have to hassle with real people and wait
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from They charged me $100 to do a measly $182 TaxReturn This was highway robbery. I'm poor/low-income and made hardly any money last year, and yet your site that advertised itself as 'free' charged me $100 to file a measly $182 return. I will not recommend TurboTax to anyone.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is very useful and helpful. The process of filing taxes was simplified and very detailed on what I needed to report to the iRS
Date published: 2023-04-16
Rated 3 out of 5 by from Easy to use but can't downgrade to cheaper product For some reason it put me in premium at $120 instead of premier at $90 so I paid $30 for advanced software that I didn't need. The only way to downgrade was to clear out all my work and start all over again. $30 wasn't worth all that! Upset the software doesn't recognize what level you need, what you used, and then charge you a fair price.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is amazing and powerful. Turbo Tax is the most amazing and powerful tax filing software I know. It greatly helps me navigate through the troublesome tax season every year. I makes my life easier.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax is my go-to tax solution!! Turbotax is always extremely easy to use and saves me a trip to "the other guys" (ie. HR Block). The military discount is amazing and the price for the audit defense is completely fair and makes me feel safe from any IRS issues I may encounter in the future (has only happened once). I totally recommend Turbotax to anyone that wants to get your taxes done quickly and reap the greatest refunds! Thank you for the top class service Intuit!
Date published: 2023-04-16
Rated 5 out of 5 by from !!! !!! ............ .................... !!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-16
Rated 4 out of 5 by from Good but one BIG issue When the "Cost Basis" for a stock sell is $0.00 on my 1099-B, TurboTax did not tell me I should* enter $0.01. I spent hours looking at forums for TurboTax and my brokerage, ApexClearing, before I found a TurboTax person explaining it. (Background: The stock did a reverse split at some point in the year before I sold it) Here is the forum for reference: https://ttlc.intuit.com/community/taxes/discussion/how-to-report-amounts-from-a-1099-misc-box-8-but-it-is-not-from-self-employed-work/00/699918
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax gets the job done They have so many bogus fees along the way. It did get the job done but, at a cost.
Date published: 2023-04-16
Rated 5 out of 5 by from It seemed easy I like that you could start and stop fgrequently and it would pick up right where you left off, and the it would sign you out when you weren't working on it for a peroid of time. i kept things secure but still easy to fill out.
Date published: 2023-04-16
Rated 5 out of 5 by from Have uses Turbo Tax since 2007 It is very easy and quick. Don't have to hassle with real people and wait
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2197