TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Highly Recommended The service was great. Our CPA, Theresa, was very helpful and available. It was wonderful to have our taxes done in such a competent and timely manner. We will definitely be repeat customers.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax will never be wack I love how independent turbotax allows me to be and still offer options for people to help you so your never left with questions. They take all the stress of filling my taxes away.
Date published: 2021-04-29
Rated 5 out of 5 by from Staff has been great! Staff has been very helpful. Program is very easy.
Date published: 2021-04-29
Rated 3 out of 5 by from Turbo Tax was challenging this year Turbo Tax 2020 was fine until I got to the part where I had rental property that was sold. The questions were not as clear as I had experienced in the past, but then I had not sold investment property in the past. I had to go to one of your experts, who was helpful in that he tried to resolve the issue, and realizing that he could not, elevated it to a tax pro. He painfully walked me through the many questions, but eventually identified the mistake and put me on track to filing. Overall I would rate the 2020 Turbo Tax a 7 out of 10.
Date published: 2021-04-29
Rated 2 out of 5 by from Turbo Tax is a pain Unhappy Turbo Tax forces me to find the license number each time IT insists I update the software. It told me 5 licenses from 2019 were used yet I never installed on another computer. 2020 version is worse, it won't allow me to correct errors manually that the software make because it does not put information on correct form as a real estate professional.
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax is legit Detail oriented review without the hassle of looking up specific key words and/or phrases Self help options are readily available and answers 95% of my questions User-friendly interface makes filing taxes a breeze
Date published: 2021-04-29
Rated 5 out of 5 by from Easy Very easy. walked me through all the steps and e-filed.
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax is good i did this on my own I would inform other people to use turbo tax
Date published: 2021-04-29
Rated 5 out of 5 by from Helpful My second year using TurboTax and it's great. The first time using is a bit slower, but after that it pulls in the majority of your information from the previous year. It's so simple to use and when I was unsure about anything, there was help available to guide me in the right direction.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax It was very easy and quick. Would definitely use this again
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Highly Recommended The service was great. Our CPA, Theresa, was very helpful and available. It was wonderful to have our taxes done in such a competent and timely manner. We will definitely be repeat customers.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax will never be wack I love how independent turbotax allows me to be and still offer options for people to help you so your never left with questions. They take all the stress of filling my taxes away.
Date published: 2021-04-29
Rated 5 out of 5 by from Staff has been great! Staff has been very helpful. Program is very easy.
Date published: 2021-04-29
Rated 3 out of 5 by from Turbo Tax was challenging this year Turbo Tax 2020 was fine until I got to the part where I had rental property that was sold. The questions were not as clear as I had experienced in the past, but then I had not sold investment property in the past. I had to go to one of your experts, who was helpful in that he tried to resolve the issue, and realizing that he could not, elevated it to a tax pro. He painfully walked me through the many questions, but eventually identified the mistake and put me on track to filing. Overall I would rate the 2020 Turbo Tax a 7 out of 10.
Date published: 2021-04-29
Rated 2 out of 5 by from Turbo Tax is a pain Unhappy Turbo Tax forces me to find the license number each time IT insists I update the software. It told me 5 licenses from 2019 were used yet I never installed on another computer. 2020 version is worse, it won't allow me to correct errors manually that the software make because it does not put information on correct form as a real estate professional.
Date published: 2021-04-29
Rated 5 out of 5 by from TurboTax is legit Detail oriented review without the hassle of looking up specific key words and/or phrases Self help options are readily available and answers 95% of my questions User-friendly interface makes filing taxes a breeze
Date published: 2021-04-29
Rated 5 out of 5 by from Easy Very easy. walked me through all the steps and e-filed.
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax is good i did this on my own I would inform other people to use turbo tax
Date published: 2021-04-29
Rated 5 out of 5 by from Helpful My second year using TurboTax and it's great. The first time using is a bit slower, but after that it pulls in the majority of your information from the previous year. It's so simple to use and when I was unsure about anything, there was help available to guide me in the right direction.
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo tax It was very easy and quick. Would definitely use this again
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2197