TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome Tool User friendly! User question helper was valuable! Easy to follow path flow!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax has a major flaw displaying Penaltys When Estimated Taxes are not equal because late year IRA withdrawals cause large ES Tax Payments, the software does not ask if you want to annualize the ES Tax Payments. The software does not show the penalty anywhere before printing and reviewing the tax documents. There should be some display of the penalty during the review process!
Date published: 2023-04-17
Rated 5 out of 5 by from I can not believe it's this easy to file my taxes! Clear, complete and fast! It used to take days to file taxes - TT does all the research, checking and details for me!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is best Easy to navigate and find answers to questions easily.
Date published: 2023-04-17
Rated 5 out of 5 by from get taxes done easy get r done. use them every year. turbo makes it easy. step by step
Date published: 2023-04-17
Rated 5 out of 5 by from Makes a difficult task easier and less stressful I’ll be back. Thank you TurboTax! Every year I’m more thankful that you exist.
Date published: 2023-04-17
Rated 1 out of 5 by from after 17 years I quit TurboTax It is getting worse and worse and they charge more and more. Last year I had to e-file 7 times before it was approved. This year it wasn't accepted the first time. When I get back to check step by step what is going on the Review process find 20 errors - why did pass the first time? I had to delete some forms I didn't needed. I run r4eview again, everything was looking fine , so I resubmitted my tax. I had to pay again $25 for my state eFile. There was no option to show I already paid. It was decline again with the same error: that my previous year AGI is not the same as IRS data. I logged in to my IRS account to double check, and of course it was correct. If that would happened the other way around they will charge you fees, penalties and interest.
Date published: 2023-04-17
Rated 1 out of 5 by from Not very upfront, or clear about premium services The lack of transparency to receiving Tax returns is disgraceful. I am floored by how this charge comes at the end of the walkthrough I received to finalize my Taxes. I ordered the deluxe package and did not expect to be charged an additional $45. This is taking advantage of the customer
Date published: 2023-04-17
Rated 3 out of 5 by from screwed twice i was a little confused when filing my 401 disaster form as it was not really clear on what I needed to input and where. also the fee for paying by credit card is ridiculously high. a flat fee should be all you charge not a percentage of of totaled paid.
Date published: 2023-04-17
Rated 5 out of 5 by from Data Entry is lways easy to understand and follow I have used Turbotax for over 20 years and each year is more user friendly and less time consuming to enter data. The best feature is picking up where you left off so you can revisit your return without having to start over.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Tool User friendly! User question helper was valuable! Easy to follow path flow!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax has a major flaw displaying Penaltys When Estimated Taxes are not equal because late year IRA withdrawals cause large ES Tax Payments, the software does not ask if you want to annualize the ES Tax Payments. The software does not show the penalty anywhere before printing and reviewing the tax documents. There should be some display of the penalty during the review process!
Date published: 2023-04-17
Rated 5 out of 5 by from I can not believe it's this easy to file my taxes! Clear, complete and fast! It used to take days to file taxes - TT does all the research, checking and details for me!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is best Easy to navigate and find answers to questions easily.
Date published: 2023-04-17
Rated 5 out of 5 by from get taxes done easy get r done. use them every year. turbo makes it easy. step by step
Date published: 2023-04-17
Rated 5 out of 5 by from Makes a difficult task easier and less stressful I’ll be back. Thank you TurboTax! Every year I’m more thankful that you exist.
Date published: 2023-04-17
Rated 1 out of 5 by from after 17 years I quit TurboTax It is getting worse and worse and they charge more and more. Last year I had to e-file 7 times before it was approved. This year it wasn't accepted the first time. When I get back to check step by step what is going on the Review process find 20 errors - why did pass the first time? I had to delete some forms I didn't needed. I run r4eview again, everything was looking fine , so I resubmitted my tax. I had to pay again $25 for my state eFile. There was no option to show I already paid. It was decline again with the same error: that my previous year AGI is not the same as IRS data. I logged in to my IRS account to double check, and of course it was correct. If that would happened the other way around they will charge you fees, penalties and interest.
Date published: 2023-04-17
Rated 1 out of 5 by from Not very upfront, or clear about premium services The lack of transparency to receiving Tax returns is disgraceful. I am floored by how this charge comes at the end of the walkthrough I received to finalize my Taxes. I ordered the deluxe package and did not expect to be charged an additional $45. This is taking advantage of the customer
Date published: 2023-04-17
Rated 3 out of 5 by from screwed twice i was a little confused when filing my 401 disaster form as it was not really clear on what I needed to input and where. also the fee for paying by credit card is ridiculously high. a flat fee should be all you charge not a percentage of of totaled paid.
Date published: 2023-04-17
Rated 5 out of 5 by from Data Entry is lways easy to understand and follow I have used Turbotax for over 20 years and each year is more user friendly and less time consuming to enter data. The best feature is picking up where you left off so you can revisit your return without having to start over.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2193