TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Easy Peasy Clear, easy and simple. No issues entering the data. I liked the "tips" and explanations it provides, understanding was easy. They thought of everything! The only issue I had is it wouldn't recognize the uploaded W2-but otherwise it was an easy work around just entering in my own information in manually-and possibly even preferred.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Asesome Easy to use and specially if you have been using it for a while. Great help online as well.
Date published: 2022-04-13
Rated 3 out of 5 by from Double check all your returns Cannot review this years tax season yet. Last year was NOT good. IRS reviewed my federal return and gave me back an additional $700 that Turbo Tax did not see. Did my son's taxes with Turbo Tax as well. Turbo Tax said he was not eligible for a MN property tax refund. Knowing it was not correct, I entered the same information into the state's website and he WAS eligible for a $1900 property tax refund. Independently verify everything you can.
Date published: 2022-04-13
Rated 5 out of 5 by from Robots beat accountants Easy, fast, great explanations: finally i understand my taxes!
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax does a great job, easy to use. TurboTax is pretty intuitive and convenient. I like that you get updates when things change, and there is help readily available.
Date published: 2022-04-13
Rated 5 out of 5 by from Love Turbo Tax easy to navigate the program is great very enjoyable experience
Date published: 2022-04-13
Rated 5 out of 5 by from Working with a live expert on TurboTax I enjoyed working with a live expert on TurboTax. I was able to message the CPA through the app while I gathered all of my documents. He was helpful at ensuring all of the right documents were included by the deadline. I was able to schedule two phone calls with my live expert. I learned so much about the tax implications for all of my life events. When I had questions about the app, he was able to share screen and guide me through the process. We were also able to view the same documents so we could discuss the tax implications for each.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Needs To Integrate with QuickBooks Online I am very pleased with QuickBooks Online as a product, but getting our information from QBO into TurboTax is an extreme headache.
Date published: 2022-04-13
Rated 3 out of 5 by from Too many issues with PC version of TurboTax 2021 Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2192
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Peasy Clear, easy and simple. No issues entering the data. I liked the "tips" and explanations it provides, understanding was easy. They thought of everything! The only issue I had is it wouldn't recognize the uploaded W2-but otherwise it was an easy work around just entering in my own information in manually-and possibly even preferred.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Asesome Easy to use and specially if you have been using it for a while. Great help online as well.
Date published: 2022-04-13
Rated 3 out of 5 by from Double check all your returns Cannot review this years tax season yet. Last year was NOT good. IRS reviewed my federal return and gave me back an additional $700 that Turbo Tax did not see. Did my son's taxes with Turbo Tax as well. Turbo Tax said he was not eligible for a MN property tax refund. Knowing it was not correct, I entered the same information into the state's website and he WAS eligible for a $1900 property tax refund. Independently verify everything you can.
Date published: 2022-04-13
Rated 5 out of 5 by from Robots beat accountants Easy, fast, great explanations: finally i understand my taxes!
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax does a great job, easy to use. TurboTax is pretty intuitive and convenient. I like that you get updates when things change, and there is help readily available.
Date published: 2022-04-13
Rated 5 out of 5 by from Love Turbo Tax easy to navigate the program is great very enjoyable experience
Date published: 2022-04-13
Rated 5 out of 5 by from Working with a live expert on TurboTax I enjoyed working with a live expert on TurboTax. I was able to message the CPA through the app while I gathered all of my documents. He was helpful at ensuring all of the right documents were included by the deadline. I was able to schedule two phone calls with my live expert. I learned so much about the tax implications for all of my life events. When I had questions about the app, he was able to share screen and guide me through the process. We were also able to view the same documents so we could discuss the tax implications for each.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Needs To Integrate with QuickBooks Online I am very pleased with QuickBooks Online as a product, but getting our information from QBO into TurboTax is an extreme headache.
Date published: 2022-04-13
Rated 3 out of 5 by from Too many issues with PC version of TurboTax 2021 Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2192