TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Best Software for doing your taxes ! Best Price! Best Software for doing your taxes ! Best Price! Save time and use TurboTax!
Date published: 2022-04-09
Rated 5 out of 5 by from Good for the money Alot of questions which helps get all you can from this program
Date published: 2022-04-09
Rated 3 out of 5 by from Less than satisfied this year. For the first time in over 20 years I can say I was disappointed with Turbotax. It did not transfer over the previous tax year correctly and I had to input all of my depreciation on my Duplex property that I rent out. When I did my daughters returns, her prior year information did not come across so there is no earnings/deductions for 2020. I bought the Turbotax Home and business version this time and I definitely was not satisfied this year
Date published: 2022-04-09
Rated 5 out of 5 by from Amazing And very helpful Great helpful customer service makes it easy to file taxes!
Date published: 2022-04-09
Rated 1 out of 5 by from Site locks up when attempting to transmit. Website locked up when attempting to pay for State taxes. In addition, the amounts owe suddenly changed on the screen in the middle of payment. Now, I think I may have been charged twice for one of the returns. Tried to use chat and it is worthless
Date published: 2022-04-09
Rated 1 out of 5 by from Buggy every year, even moreso for 2021 Odd "features". Found errors... change your "" to "$0". Then when you try to file: Change all "$0" back to "". Ugh. Just a confusing time-waster. Pointless. Tries to rip-off and hide the $25 state email fee. Burned me last year. Never again!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was easy peasy! I've used TurboTax for years and I am never disappointed in how painless it makes tax filing.
Date published: 2022-04-09
Rated 3 out of 5 by from Too Difficult to Obtain the Downloadable Version For the past 2 years, it has been difficult to obtain the downloadable copy of TurboTax. When I go to main website, it directs me to the cloud version, which can only be used to complete and file 1 tax return.
Date published: 2022-04-09
Rated 5 out of 5 by from Great Product - But K-1's are so difficult! I love TurboTax! However, I wish the K-1 process was improved. It is hard to know what some of the information requested means. Providing more complete descriptions of what is being requested would help. Otherwise, I have been using TurboTax for about 30 years.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent software Good software and good guidance for completing taxes.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2189
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Software for doing your taxes ! Best Price! Best Software for doing your taxes ! Best Price! Save time and use TurboTax!
Date published: 2022-04-09
Rated 5 out of 5 by from Good for the money Alot of questions which helps get all you can from this program
Date published: 2022-04-09
Rated 3 out of 5 by from Less than satisfied this year. For the first time in over 20 years I can say I was disappointed with Turbotax. It did not transfer over the previous tax year correctly and I had to input all of my depreciation on my Duplex property that I rent out. When I did my daughters returns, her prior year information did not come across so there is no earnings/deductions for 2020. I bought the Turbotax Home and business version this time and I definitely was not satisfied this year
Date published: 2022-04-09
Rated 5 out of 5 by from Amazing And very helpful Great helpful customer service makes it easy to file taxes!
Date published: 2022-04-09
Rated 1 out of 5 by from Site locks up when attempting to transmit. Website locked up when attempting to pay for State taxes. In addition, the amounts owe suddenly changed on the screen in the middle of payment. Now, I think I may have been charged twice for one of the returns. Tried to use chat and it is worthless
Date published: 2022-04-09
Rated 1 out of 5 by from Buggy every year, even moreso for 2021 Odd "features". Found errors... change your "" to "$0". Then when you try to file: Change all "$0" back to "". Ugh. Just a confusing time-waster. Pointless. Tries to rip-off and hide the $25 state email fee. Burned me last year. Never again!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was easy peasy! I've used TurboTax for years and I am never disappointed in how painless it makes tax filing.
Date published: 2022-04-09
Rated 3 out of 5 by from Too Difficult to Obtain the Downloadable Version For the past 2 years, it has been difficult to obtain the downloadable copy of TurboTax. When I go to main website, it directs me to the cloud version, which can only be used to complete and file 1 tax return.
Date published: 2022-04-09
Rated 5 out of 5 by from Great Product - But K-1's are so difficult! I love TurboTax! However, I wish the K-1 process was improved. It is hard to know what some of the information requested means. Providing more complete descriptions of what is being requested would help. Otherwise, I have been using TurboTax for about 30 years.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent software Good software and good guidance for completing taxes.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2189