TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from real easy it was fairly easy to do. It allowed me to stop and go back as needed.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBOTAX IS A BREEZE, CUSTOMER SERVICE- WONDERFUL Once I got the hang of it, it was nice to be able to review and return to make sure I didn't have errors. I was most pleased by the customer service- online chat + phone call. Carmen was the rep who helped me and he stuck with me all the way to the end.
Date published: 2023-04-17
Rated 4 out of 5 by from Good but Support not great but overall easier than last year. Chat help wasted time and held me up as well as being completely ineffective
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Too expensive for the amount of work I had to do for this.
Date published: 2023-04-17
Rated 2 out of 5 by from Charges more for less every year File the same return annually, somehow manages to make issues out of things that werent' the previous year - like missing childcare SSN (wont give to me).
Date published: 2023-04-17
Rated 3 out of 5 by from can't seem to remember taxes from year to year! Still clunky and some of the free options might be just as good!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a great product! Fast, easy, and helpful explanations available while filling out return.
Date published: 2023-04-17
Rated 4 out of 5 by from Great encounter No live agent available but question was addressed
Date published: 2023-04-17
Rated 4 out of 5 by from very good easier this year than last The business version seemed more streamlined than l
Date published: 2023-04-17
Rated 5 out of 5 by from Kena is simply the best. I needed help in resolving my RI tax return. Kena got on a chat with me and through screen share, had me correct all the information.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2187
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from real easy it was fairly easy to do. It allowed me to stop and go back as needed.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBOTAX IS A BREEZE, CUSTOMER SERVICE- WONDERFUL Once I got the hang of it, it was nice to be able to review and return to make sure I didn't have errors. I was most pleased by the customer service- online chat + phone call. Carmen was the rep who helped me and he stuck with me all the way to the end.
Date published: 2023-04-17
Rated 4 out of 5 by from Good but Support not great but overall easier than last year. Chat help wasted time and held me up as well as being completely ineffective
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Too expensive for the amount of work I had to do for this.
Date published: 2023-04-17
Rated 2 out of 5 by from Charges more for less every year File the same return annually, somehow manages to make issues out of things that werent' the previous year - like missing childcare SSN (wont give to me).
Date published: 2023-04-17
Rated 3 out of 5 by from can't seem to remember taxes from year to year! Still clunky and some of the free options might be just as good!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a great product! Fast, easy, and helpful explanations available while filling out return.
Date published: 2023-04-17
Rated 4 out of 5 by from Great encounter No live agent available but question was addressed
Date published: 2023-04-17
Rated 4 out of 5 by from very good easier this year than last The business version seemed more streamlined than l
Date published: 2023-04-17
Rated 5 out of 5 by from Kena is simply the best. I needed help in resolving my RI tax return. Kena got on a chat with me and through screen share, had me correct all the information.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2187