TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Makes Federal filing a smooth operation I was quite pleased with filing my federal return, but was disappointed that my state info was not accessible to print in order to mail it. I understand the extra charge for e-filing, but having to delete all of the already prepared information in order to be able to file my federal return just seems a bit mean spirited and not user friendly.
Date published: 2021-05-05
Rated 5 out of 5 by from Great product and service I've been using Turbo Tax for a few years now. It's a great way to get your taxes done without all of the hassle. I like they give the option to have a CPA help or even do your taxes altogether, and will utilize those innovative features years ahead.
Date published: 2021-05-05
Rated 5 out of 5 by from Very Nice and very easy! This was my first time filing taxes and using Turbo Tax. It was awesome! The explanations along the way, the very awesome easy interface, and having the option to view the questions with the answers was really really really nice. Thank you Turbo Tax!
Date published: 2021-05-05
Rated 2 out of 5 by from Most of turbotax is great! But requiring 40$ BAD Most of my turbotax experience is great, but it is extremely frustrating to get to the end step and see that not only do they charge for Premier (Which is fine) but then they charge $40 to deduct from your return instead of using a credit card!! It was in fine print and felt extremely underhanded!
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax Review I had a great experience with Turbo Tax. Had questions regarding 1099-B and person on chat tried to help as well as computershare but the best help I received was a person I talked with from Turbo Tax support. Her name was Michelle and she explained some new items and how they work in Turbo Tax as well as patiently answering all of my questions. She's a gem - great at putting ppl at ease and walking thru items as needed. Thanks Michelle
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax helped me do my 1041 and 541 tax return I completed both 1041 and 541 tax returns in two hours.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax Review TurboTax makes it quick and easy to file my state and fed return
Date published: 2021-05-05
Rated 5 out of 5 by from AWESOMENESS IT WAS EASY, FAST, AND HELPFUL, THIS IS A GREAT SERVICE.
Date published: 2021-05-05
Rated 3 out of 5 by from Buggy - almost missed some important information Didn’t catch the fact that I hadn’t entered a state for my state estimated payments, and if I hadn’t noticed that, would have lost me several hundred dollars. That’s an easy verification to make, and should be logged as a defect. Luckily I realized something wasn’t right, and when I went back I noticed the (easy) mistake. Really hope you fix this usability bug. For estimated taxes in general, I had to manually go find out whether they had been included, turns out they hadn’t. Even though TurboTax last year created estimated payment forms for me! Come on, that’s the kind of thing you should be on top of! Overall, got dizzy going round and round answering the same questions in some of the sections. An annoying experience.
Date published: 2021-05-05
Rated 4 out of 5 by from Wish I could buy at a retailer to apply online TT keeps getting better but the price for the retail CD is better. I would like to be able to buy or apply the purchase of the physical copy from a retailer and use the license code for the online version.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2184
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Makes Federal filing a smooth operation I was quite pleased with filing my federal return, but was disappointed that my state info was not accessible to print in order to mail it. I understand the extra charge for e-filing, but having to delete all of the already prepared information in order to be able to file my federal return just seems a bit mean spirited and not user friendly.
Date published: 2021-05-05
Rated 5 out of 5 by from Great product and service I've been using Turbo Tax for a few years now. It's a great way to get your taxes done without all of the hassle. I like they give the option to have a CPA help or even do your taxes altogether, and will utilize those innovative features years ahead.
Date published: 2021-05-05
Rated 5 out of 5 by from Very Nice and very easy! This was my first time filing taxes and using Turbo Tax. It was awesome! The explanations along the way, the very awesome easy interface, and having the option to view the questions with the answers was really really really nice. Thank you Turbo Tax!
Date published: 2021-05-05
Rated 2 out of 5 by from Most of turbotax is great! But requiring 40$ BAD Most of my turbotax experience is great, but it is extremely frustrating to get to the end step and see that not only do they charge for Premier (Which is fine) but then they charge $40 to deduct from your return instead of using a credit card!! It was in fine print and felt extremely underhanded!
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax Review I had a great experience with Turbo Tax. Had questions regarding 1099-B and person on chat tried to help as well as computershare but the best help I received was a person I talked with from Turbo Tax support. Her name was Michelle and she explained some new items and how they work in Turbo Tax as well as patiently answering all of my questions. She's a gem - great at putting ppl at ease and walking thru items as needed. Thanks Michelle
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax helped me do my 1041 and 541 tax return I completed both 1041 and 541 tax returns in two hours.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax Review TurboTax makes it quick and easy to file my state and fed return
Date published: 2021-05-05
Rated 5 out of 5 by from AWESOMENESS IT WAS EASY, FAST, AND HELPFUL, THIS IS A GREAT SERVICE.
Date published: 2021-05-05
Rated 3 out of 5 by from Buggy - almost missed some important information Didn’t catch the fact that I hadn’t entered a state for my state estimated payments, and if I hadn’t noticed that, would have lost me several hundred dollars. That’s an easy verification to make, and should be logged as a defect. Luckily I realized something wasn’t right, and when I went back I noticed the (easy) mistake. Really hope you fix this usability bug. For estimated taxes in general, I had to manually go find out whether they had been included, turns out they hadn’t. Even though TurboTax last year created estimated payment forms for me! Come on, that’s the kind of thing you should be on top of! Overall, got dizzy going round and round answering the same questions in some of the sections. An annoying experience.
Date published: 2021-05-05
Rated 4 out of 5 by from Wish I could buy at a retailer to apply online TT keeps getting better but the price for the retail CD is better. I would like to be able to buy or apply the purchase of the physical copy from a retailer and use the license code for the online version.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2184