TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not good but the others are even worse Needs better user interface especially help. For example...if there is an error and it says "change line X on schedule y", I think it is unreasonable to for me to have to spend a significant amount of time searching for the place that needs to be changed then trying to figure out what entry would be correct, since help etc. won't tell me, but Google often will have ideas. A quality program would just take me where I need to go when I click on the error msg. I keep trying other software out of frustration but so far they are even worse
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax could be better I felt there are a number of areas that are not explained very clearly. Getting support is both confusing and time consuming. I struggled to understand why some information didn't come over from the prior and where some of the number on the current were derived.
Date published: 2022-04-09
Rated 1 out of 5 by from Done with Turbo Tax In addition to poor update issues and frustrating use, Turbo Tax was wrong this year on my Federal return. WAY WRONG!
Date published: 2022-04-09
Rated 5 out of 5 by from Another great experience with TurboTax! As always, Turbo Tax was easy to use and answered all of my tax return questions. I also used the live chat feature with an expert which was very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from Very Awesome Marty gave me a clear understanding of his work in resolving any issues.
Date published: 2022-04-09
Rated 5 out of 5 by from TT is easy to use I've been using TT for years. I like the ease of use and the helpful information
Date published: 2022-04-09
Rated 3 out of 5 by from Great program but poor in efile transmissiong My Federal E filing is being rejected by the IRS. Turbo Tax is unable to help. Looking at mailing my tax returns.
Date published: 2022-04-09
Rated 5 out of 5 by from I Love TurboTax! Great program! Easy to use! I recommend TurboTax to everyone.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Is Easy With no professional experience in doing taxes I was able to do mine with stock sales, a new LLC, crypto sales and other tax activity I thought would be very complicated.
Date published: 2022-04-09
Rated 5 out of 5 by from Just What Mom Needs Mom is infirm in a rehab facility and we were still able to get her taxes done at no cost! Thanks!
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not good but the others are even worse Needs better user interface especially help. For example...if there is an error and it says "change line X on schedule y", I think it is unreasonable to for me to have to spend a significant amount of time searching for the place that needs to be changed then trying to figure out what entry would be correct, since help etc. won't tell me, but Google often will have ideas. A quality program would just take me where I need to go when I click on the error msg. I keep trying other software out of frustration but so far they are even worse
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax could be better I felt there are a number of areas that are not explained very clearly. Getting support is both confusing and time consuming. I struggled to understand why some information didn't come over from the prior and where some of the number on the current were derived.
Date published: 2022-04-09
Rated 1 out of 5 by from Done with Turbo Tax In addition to poor update issues and frustrating use, Turbo Tax was wrong this year on my Federal return. WAY WRONG!
Date published: 2022-04-09
Rated 5 out of 5 by from Another great experience with TurboTax! As always, Turbo Tax was easy to use and answered all of my tax return questions. I also used the live chat feature with an expert which was very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by from Very Awesome Marty gave me a clear understanding of his work in resolving any issues.
Date published: 2022-04-09
Rated 5 out of 5 by from TT is easy to use I've been using TT for years. I like the ease of use and the helpful information
Date published: 2022-04-09
Rated 3 out of 5 by from Great program but poor in efile transmissiong My Federal E filing is being rejected by the IRS. Turbo Tax is unable to help. Looking at mailing my tax returns.
Date published: 2022-04-09
Rated 5 out of 5 by from I Love TurboTax! Great program! Easy to use! I recommend TurboTax to everyone.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Is Easy With no professional experience in doing taxes I was able to do mine with stock sales, a new LLC, crypto sales and other tax activity I thought would be very complicated.
Date published: 2022-04-09
Rated 5 out of 5 by from Just What Mom Needs Mom is infirm in a rehab facility and we were still able to get her taxes done at no cost! Thanks!
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2184