TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Questions are sometimes cryptic. It is sometimes hard to know what information is being asked. There is usually no context to questions and if you guess wrong, corrections are sometimes irreversible. Changes made to the program were not for the better.
Date published: 2022-04-11
Rated 5 out of 5 by from Very Helpful and awesome! It is so easy to file your taxes this way and there is live support available along with easy additional information each step of the way!
Date published: 2022-04-11
Rated 2 out of 5 by from TurboTax let me down this year I was given an initial specialist that was overbooked (>40 clients). It was 1 week before I discovered she would not be able to file for me. It was transferred to another specialist who was efficient, but even though I had everything uploaded before 03/31 I was not given the free service.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is accurate and easy to use I have used your CD product for years and I am very satisfied with your product
Date published: 2022-04-11
Rated 2 out of 5 by from Help is bad for CD version All the help is for online filing. The things that Neil says to do do not apply to the CD version of Turbo Tax. Had to e-file six times before the IRS would accept it. They did not like the pin number or AGI. After getting an IP PIN from the IRS/ID.me and multiple tries to get help on entering the IP Pin into Turbo Tax CD, I finally got it entered. There seems to be no search option with the CD version. I will not buy it again.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is awesome Really loved working with Paul. Very knowledgeable, very quick to respond, and very helpful.
Date published: 2022-04-11
Rated 5 out of 5 by from Great service! I find the service offered to be worth the expense.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is User Friendly It is very easy to use and if I had a question I requested a callback and I was called within a minute of requesting it and all my questions were answered.
Date published: 2022-04-11
Rated 5 out of 5 by from Awsome Easy to use. it was Awesome to work with turbo tax
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is great I have used turbotax for years. Its simple and always accurate
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2182
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Questions are sometimes cryptic. It is sometimes hard to know what information is being asked. There is usually no context to questions and if you guess wrong, corrections are sometimes irreversible. Changes made to the program were not for the better.
Date published: 2022-04-11
Rated 5 out of 5 by from Very Helpful and awesome! It is so easy to file your taxes this way and there is live support available along with easy additional information each step of the way!
Date published: 2022-04-11
Rated 2 out of 5 by from TurboTax let me down this year I was given an initial specialist that was overbooked (>40 clients). It was 1 week before I discovered she would not be able to file for me. It was transferred to another specialist who was efficient, but even though I had everything uploaded before 03/31 I was not given the free service.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is accurate and easy to use I have used your CD product for years and I am very satisfied with your product
Date published: 2022-04-11
Rated 2 out of 5 by from Help is bad for CD version All the help is for online filing. The things that Neil says to do do not apply to the CD version of Turbo Tax. Had to e-file six times before the IRS would accept it. They did not like the pin number or AGI. After getting an IP PIN from the IRS/ID.me and multiple tries to get help on entering the IP Pin into Turbo Tax CD, I finally got it entered. There seems to be no search option with the CD version. I will not buy it again.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is awesome Really loved working with Paul. Very knowledgeable, very quick to respond, and very helpful.
Date published: 2022-04-11
Rated 5 out of 5 by from Great service! I find the service offered to be worth the expense.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is User Friendly It is very easy to use and if I had a question I requested a callback and I was called within a minute of requesting it and all my questions were answered.
Date published: 2022-04-11
Rated 5 out of 5 by from Awsome Easy to use. it was Awesome to work with turbo tax
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is great I have used turbotax for years. Its simple and always accurate
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2182