TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from easy and fast they know there's stuff when it comes to tax returns
Date published: 2023-03-02
Rated 5 out of 5 by from Live Expert is a professional! The live expert was able to help us out and answered all our questions. This years tax returns were tough because we had five different W2's from three different states. Our live expert was a true professional and knew what she was doing. Awesome!
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Home & Business online Easy to do online for home & business file E-file online.
Date published: 2023-03-02
Rated 3 out of 5 by from Generally ok, but always a bug that causes problem Wish I knew technically, but had to go backwards, erase prior data entry and reenter data in Fed personal info page that then fed into the state page.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is a GREAT program Turbotax is so easy to use and understand. A marvelous tool for anyone wanting to tackle their own taxes.
Date published: 2023-03-02
Rated 4 out of 5 by from Turbo Tax was great until I tried to use the Chat Using the chat feature was terrible. It continued to ask my name, phone number and email at least three times. When I asked to do a live chat, it started asking me my name, phone number and email again. The girl I eventually spoke to was very helpful and patient.
Date published: 2023-03-02
Rated 5 out of 5 by from So very helpful Talked with a live expert and she walked me through everything
Date published: 2023-03-02
Rated 5 out of 5 by from LOVE TURBO TAX SO CONVENIENT OVERALL GREAT EXPERIENCE AND SO EASY NO TAX PREPARATION STRESS WHATSOEVER.
Date published: 2023-03-02
Rated 5 out of 5 by from Wonderful & Convenient Service! Very user friendly Always helpful. I forget her name, but an older woman helped my wife and I complete a segment where we were confused. Turbotax makes doing your taxes easy!
Date published: 2023-03-02
Rated 3 out of 5 by from Didn't want live help. I tried to get out of the live help, but I couldn't. I ended up with a more expensive Turbo Tax Live assisted deluxe, which I did not want, but couldn't go back. I just paid about double then I should have. I did the taxes by myself and do not remember clicking into live help.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy and fast they know there's stuff when it comes to tax returns
Date published: 2023-03-02
Rated 5 out of 5 by from Live Expert is a professional! The live expert was able to help us out and answered all our questions. This years tax returns were tough because we had five different W2's from three different states. Our live expert was a true professional and knew what she was doing. Awesome!
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Home & Business online Easy to do online for home & business file E-file online.
Date published: 2023-03-02
Rated 3 out of 5 by from Generally ok, but always a bug that causes problem Wish I knew technically, but had to go backwards, erase prior data entry and reenter data in Fed personal info page that then fed into the state page.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is a GREAT program Turbotax is so easy to use and understand. A marvelous tool for anyone wanting to tackle their own taxes.
Date published: 2023-03-02
Rated 4 out of 5 by from Turbo Tax was great until I tried to use the Chat Using the chat feature was terrible. It continued to ask my name, phone number and email at least three times. When I asked to do a live chat, it started asking me my name, phone number and email again. The girl I eventually spoke to was very helpful and patient.
Date published: 2023-03-02
Rated 5 out of 5 by from So very helpful Talked with a live expert and she walked me through everything
Date published: 2023-03-02
Rated 5 out of 5 by from LOVE TURBO TAX SO CONVENIENT OVERALL GREAT EXPERIENCE AND SO EASY NO TAX PREPARATION STRESS WHATSOEVER.
Date published: 2023-03-02
Rated 5 out of 5 by from Wonderful & Convenient Service! Very user friendly Always helpful. I forget her name, but an older woman helped my wife and I complete a segment where we were confused. Turbotax makes doing your taxes easy!
Date published: 2023-03-02
Rated 3 out of 5 by from Didn't want live help. I tried to get out of the live help, but I couldn't. I ended up with a more expensive Turbo Tax Live assisted deluxe, which I did not want, but couldn't go back. I just paid about double then I should have. I did the taxes by myself and do not remember clicking into live help.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2179