TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Unclear how to enter 4099s Husband rolled over Retirement account, put $45, 000 into new IRA, kept the rest as cash and paid fed and local taxes for early retirement disbursement penalty. It was so frustrating to figure out how to enter the rollover amount, the cash amount, and the taxes paid. Please make this easier!
Date published: 2023-04-17
Rated 4 out of 5 by from Helpful & each year the site is more intuitive I prefer being in the comfort of my own home to take the time to do my taxes with Turbo Tax. I have felt that each year it's an improvement on the algorithm or over all use of the site. The process of using this site is more detailed and accurate, but sometimes it's a bit repetitive, where Turbo Tax keeps asking the same questions more than a few times to get through to other sections. Over all always grateful for this convenient service!
Date published: 2023-04-17
Rated 1 out of 5 by from Routing Number Malfunction Bank of America has multiple routing numbers. From where I reside, the last two digits of the routing number is 25. When entered, TurboTax keeps asking Edit and would not let me move on. When I entered the routing number on my check (the last two digits are 23), it lets me move on/continue the review/filing process. However, when I do the last part right before filing the returns, it asks me to edit again the routing number. It then never lets me continue; it just asks me to correct it. So, I am in this loop/circling back the original number then new one and on and on in this rut - one heck of frustrating experience where swearing really fits. Next year, I will go with an alternative tax program.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax amazing work You guys do an awesome job and it's amazing how easy it is.. Keep up the good work 💪🏾
Date published: 2023-04-17
Rated 3 out of 5 by from Disappointed, no energy tax credit. I spent 12,000 on energy efficient furnace, ac, and water heater. I heard there would be tax credits none here, sad
Date published: 2023-04-17
Rated 5 out of 5 by from Nice & Easy! First time using Turbo Tax & it was easier than expected! Loved the detailed step by step instructions. Made it really easy for me. I will continue using Turbo Tax!
Date published: 2023-04-17
Rated 1 out of 5 by from surprise fees The service was okay but it had surprise fees at the very end
Date published: 2023-04-17
Rated 5 out of 5 by from No complaints Had a combo self employed/regular wage job. Only took an hour. Unexpectedly got a refund
Date published: 2023-04-17
Rated 3 out of 5 by from 2022 Turbotax version Didn't care for the changes which I found frustrating. More expensive for less features. May look at other options this tax year.
Date published: 2023-04-17
Rated 1 out of 5 by from You Sucked Literally the easiest tax return ever and I had to pay 200. You guys used to be free and it was awesome. But 0 Stars for sure couldn't give 0 so I gave 1
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Unclear how to enter 4099s Husband rolled over Retirement account, put $45, 000 into new IRA, kept the rest as cash and paid fed and local taxes for early retirement disbursement penalty. It was so frustrating to figure out how to enter the rollover amount, the cash amount, and the taxes paid. Please make this easier!
Date published: 2023-04-17
Rated 4 out of 5 by from Helpful & each year the site is more intuitive I prefer being in the comfort of my own home to take the time to do my taxes with Turbo Tax. I have felt that each year it's an improvement on the algorithm or over all use of the site. The process of using this site is more detailed and accurate, but sometimes it's a bit repetitive, where Turbo Tax keeps asking the same questions more than a few times to get through to other sections. Over all always grateful for this convenient service!
Date published: 2023-04-17
Rated 1 out of 5 by from Routing Number Malfunction Bank of America has multiple routing numbers. From where I reside, the last two digits of the routing number is 25. When entered, TurboTax keeps asking Edit and would not let me move on. When I entered the routing number on my check (the last two digits are 23), it lets me move on/continue the review/filing process. However, when I do the last part right before filing the returns, it asks me to edit again the routing number. It then never lets me continue; it just asks me to correct it. So, I am in this loop/circling back the original number then new one and on and on in this rut - one heck of frustrating experience where swearing really fits. Next year, I will go with an alternative tax program.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax amazing work You guys do an awesome job and it's amazing how easy it is.. Keep up the good work 💪🏾
Date published: 2023-04-17
Rated 3 out of 5 by from Disappointed, no energy tax credit. I spent 12,000 on energy efficient furnace, ac, and water heater. I heard there would be tax credits none here, sad
Date published: 2023-04-17
Rated 5 out of 5 by from Nice & Easy! First time using Turbo Tax & it was easier than expected! Loved the detailed step by step instructions. Made it really easy for me. I will continue using Turbo Tax!
Date published: 2023-04-17
Rated 1 out of 5 by from surprise fees The service was okay but it had surprise fees at the very end
Date published: 2023-04-17
Rated 5 out of 5 by from No complaints Had a combo self employed/regular wage job. Only took an hour. Unexpectedly got a refund
Date published: 2023-04-17
Rated 3 out of 5 by from 2022 Turbotax version Didn't care for the changes which I found frustrating. More expensive for less features. May look at other options this tax year.
Date published: 2023-04-17
Rated 1 out of 5 by from You Sucked Literally the easiest tax return ever and I had to pay 200. You guys used to be free and it was awesome. But 0 Stars for sure couldn't give 0 so I gave 1
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2173