TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent Easy to use and great service. Very good at pointing out my issues.
Date published: 2022-04-12
Rated 5 out of 5 by from So helpful for anyone using it for the !st time I will continue to use Turbo Tax next year.! I want added confidence that it will be done right.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is awesome and not expensive to file Quick and Easy and they make sure you stay on track
Date published: 2022-04-12
Rated 5 out of 5 by from Quick and Easy Turbo tax is very user friendly. Pretty quick and easy.
Date published: 2022-04-12
Rated 1 out of 5 by from WORST TURBOTAX SOFTWARE 2021 BETWEEN DOUBLE CHARGING MY CREDIT CARD, FATAL UPDATE ERRORS, ERASING MY FILES WHEN REINSTALLING AND RELEASING INCOMPLETE 2021 TAX SOFTWARE...(BIG EYEBALLS) NEED I SAY MORE!!
Date published: 2022-04-12
Rated 1 out of 5 by from W2 has a bug, can't enter any numbers I am using it since 1998. Every year is getting more bugs and more difficult to do without Intuit support. Online support is sacks! Not qualified people at the desk. Wasted a lot of time. Bad experience. Will stop using TurboTax.
Date published: 2022-04-12
Rated 5 out of 5 by from AWESOME GREAT SERVICE. JOHNATHAN SAYS TERI IS GREAT. FIRST TIME USER, WILL RETURN NEXT YEAR.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and Relatively Simple to use. Easy to navigate program. Love the comparatives and the audit check feature.
Date published: 2022-04-12
Rated 4 out of 5 by from Makes filling taxes easier Made it quick and easy to file my taxes. I’m going to use TurboTax next year to file my taxes.
Date published: 2022-04-12
Rated 1 out of 5 by from Turbo Tax Review I tried using Turbo Tax on my own and it said that I was going to owe $4800, so miraculously when I paid over $300 to use a live expert I ended up owing $814 with all of the same information that I gave using the Turbo Tax on my own which is really frustrating. Honestly Aileen was very nice but she was very hard to understand on the phone and was not able to explain taxes owed specifically in Michigan. My husband and I do not make a lot of money, and some how we ended up paying $1100 when there are many people in this country who make WAYYYY more than us and don't pay any taxes, AND we have a child that cost us $5,000.00 in FIVE MONTHS. Turbo Tax is a joke and I will NEVER use Turbo Tax again, so please remove my email from your list.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2169
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Easy to use and great service. Very good at pointing out my issues.
Date published: 2022-04-12
Rated 5 out of 5 by from So helpful for anyone using it for the !st time I will continue to use Turbo Tax next year.! I want added confidence that it will be done right.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is awesome and not expensive to file Quick and Easy and they make sure you stay on track
Date published: 2022-04-12
Rated 5 out of 5 by from Quick and Easy Turbo tax is very user friendly. Pretty quick and easy.
Date published: 2022-04-12
Rated 1 out of 5 by from WORST TURBOTAX SOFTWARE 2021 BETWEEN DOUBLE CHARGING MY CREDIT CARD, FATAL UPDATE ERRORS, ERASING MY FILES WHEN REINSTALLING AND RELEASING INCOMPLETE 2021 TAX SOFTWARE...(BIG EYEBALLS) NEED I SAY MORE!!
Date published: 2022-04-12
Rated 1 out of 5 by from W2 has a bug, can't enter any numbers I am using it since 1998. Every year is getting more bugs and more difficult to do without Intuit support. Online support is sacks! Not qualified people at the desk. Wasted a lot of time. Bad experience. Will stop using TurboTax.
Date published: 2022-04-12
Rated 5 out of 5 by from AWESOME GREAT SERVICE. JOHNATHAN SAYS TERI IS GREAT. FIRST TIME USER, WILL RETURN NEXT YEAR.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and Relatively Simple to use. Easy to navigate program. Love the comparatives and the audit check feature.
Date published: 2022-04-12
Rated 4 out of 5 by from Makes filling taxes easier Made it quick and easy to file my taxes. I’m going to use TurboTax next year to file my taxes.
Date published: 2022-04-12
Rated 1 out of 5 by from Turbo Tax Review I tried using Turbo Tax on my own and it said that I was going to owe $4800, so miraculously when I paid over $300 to use a live expert I ended up owing $814 with all of the same information that I gave using the Turbo Tax on my own which is really frustrating. Honestly Aileen was very nice but she was very hard to understand on the phone and was not able to explain taxes owed specifically in Michigan. My husband and I do not make a lot of money, and some how we ended up paying $1100 when there are many people in this country who make WAYYYY more than us and don't pay any taxes, AND we have a child that cost us $5,000.00 in FIVE MONTHS. Turbo Tax is a joke and I will NEVER use Turbo Tax again, so please remove my email from your list.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2169