TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
null from
User Friendliness
I find your product to be extremely unfriendly to the user. I know exactly how to file taxes and I don't need your help beyond actually e-filing with the IRS. I don't need to click through a plethora of inapplicable questions. I also don't need to supply you with other information that is required, like my occupation. Your product is wasting my time to point that it could be easier just done by hand and paper mail. I think you do this so people will be inclined to buy the next package level, intentionally misleading and overcomplicating a simple process that you assume nobody else can do as well as your service. You should have options for turning off all your prompts for things I waste my time going through so you can confirm I know what I'm doing. Let the IRS tell me if I missed something on my tax return. I don't use your product as a safety net but rather to file my taxes as quickly as possible and you could do a much better job at this as a service provider.
Date published: 2023-01-21
Rated 5 out of 5 by
bugjulie from
Turbo Tax is great
Easy to use with great instructions. The service poses questions that make it easier to figure out if you're eligible for deductions, etc.
Date published: 2023-01-21
Rated 5 out of 5 by
Pedigre from
Exceptional Service !!
I have used Turbo for many years now and they have not only taking care of my tax needs but has provided excellent care, support, and protection. My go to :-)
Date published: 2023-01-21
Rated 5 out of 5 by
Summ51418888 from
Awesome easy
Very easy and simple like always! Never wanna use another app
Date published: 2023-01-21
Rated 5 out of 5 by
DeeDee1126 from
Awesome Tax Service
I love Turbo Tax. I will not use another service. Turbo Tax is the best.
Date published: 2023-01-21
Rated 5 out of 5 by
Chef Don from
Great product!
Been using TurboTax for 8 years. Always fast, reliable and easy o se.
Date published: 2023-01-21
Rated 5 out of 5 by
Tenie from
Simple, Easy and Fantastic
I really think Turbo Tax is the best because it's easy to use. It's quick and simple to understand and it guides you during the whole process. Getting a pop up of how I am feeling during the process really made me feel seen and understood. I truly appreciate Turbo Tax and would recommend it to anyone who is feeling discouraged in filing.
Date published: 2023-01-21
Rated 5 out of 5 by
Snacks Girl from
Great!
The process was easy and user friendly. The instructions are straight forward and easy to follow.
Date published: 2023-01-21
Rated 5 out of 5 by
StevieXX from
TurboTax was fast and easy
TurboTax was so fast and easy to use. I highly recommend it.
Date published: 2023-01-21
Rated 5 out of 5 by
Cknight13126 from
Use TurboTax every year
I have been using turbo tax every year to file taxes. Never had issues, the service is well run and not overly expensive.
All TurboTax® Offerings Reviews - Page 2167
Date published: 2023-01-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
null from
User Friendliness
I find your product to be extremely unfriendly to the user. I know exactly how to file taxes and I don't need your help beyond actually e-filing with the IRS. I don't need to click through a plethora of inapplicable questions. I also don't need to supply you with other information that is required, like my occupation. Your product is wasting my time to point that it could be easier just done by hand and paper mail. I think you do this so people will be inclined to buy the next package level, intentionally misleading and overcomplicating a simple process that you assume nobody else can do as well as your service. You should have options for turning off all your prompts for things I waste my time going through so you can confirm I know what I'm doing. Let the IRS tell me if I missed something on my tax return. I don't use your product as a safety net but rather to file my taxes as quickly as possible and you could do a much better job at this as a service provider.
Date published: 2023-01-21
Rated 5 out of 5 by
bugjulie from
Turbo Tax is great
Easy to use with great instructions. The service poses questions that make it easier to figure out if you're eligible for deductions, etc.
Date published: 2023-01-21
Rated 5 out of 5 by
Pedigre from
Exceptional Service !!
I have used Turbo for many years now and they have not only taking care of my tax needs but has provided excellent care, support, and protection. My go to :-)
Date published: 2023-01-21
Rated 5 out of 5 by
Summ51418888 from
Awesome easy
Very easy and simple like always! Never wanna use another app
Date published: 2023-01-21
Rated 5 out of 5 by
DeeDee1126 from
Awesome Tax Service
I love Turbo Tax. I will not use another service. Turbo Tax is the best.
Date published: 2023-01-21
Rated 5 out of 5 by
Chef Don from
Great product!
Been using TurboTax for 8 years. Always fast, reliable and easy o se.
Date published: 2023-01-21
Rated 5 out of 5 by
Tenie from
Simple, Easy and Fantastic
I really think Turbo Tax is the best because it's easy to use. It's quick and simple to understand and it guides you during the whole process. Getting a pop up of how I am feeling during the process really made me feel seen and understood. I truly appreciate Turbo Tax and would recommend it to anyone who is feeling discouraged in filing.
Date published: 2023-01-21
Rated 5 out of 5 by
Snacks Girl from
Great!
The process was easy and user friendly. The instructions are straight forward and easy to follow.
Date published: 2023-01-21
Rated 5 out of 5 by
StevieXX from
TurboTax was fast and easy
TurboTax was so fast and easy to use. I highly recommend it.
Date published: 2023-01-21
Rated 5 out of 5 by
Cknight13126 from
Use TurboTax every year
I have been using turbo tax every year to file taxes. Never had issues, the service is well run and not overly expensive.
All TurboTax® Offerings Reviews - Page 2167
Date published: 2023-01-21