TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Exhaustive check Reviews all aspects for reporting taxes and getting refund
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo is awesome and the customer care are also aw the customer care are also awesome , user friendly site
Date published: 2021-05-05
Rated 3 out of 5 by from Used it for years, but not all that thrilled I had to switch from PC version to Mac and found it cumbersome.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is Awesome First time ever filing taxes and it was such a smooth process! I had the help from my dad who had all of my information ready to go. Very efficient and straightforward process.
Date published: 2021-05-05
Rated 5 out of 5 by from I appreciate the TurboTax serrvice TurboTax is easy and answers my questions to understand what I need to do. I am 76 years old and easily frustrated and confused. They make it easy.
Date published: 2021-05-05
Rated 5 out of 5 by from It is very easy to use and I really like using it. My experience has always been good. I would like to have had it all my tax years.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was quick and accurate. I would recommend Turbotax to my family and friends.
Date published: 2021-05-05
Rated 1 out of 5 by from Disappointment with post-tax preparation follow up While TurboTax did a good job in the preparation of my wife's & my 2020 Federal and State income tax returns, the post-tax follow-up and customer support has been very disappointing given the confusion surrounding the changes that the IRS put in place on 3/11/2021 (American Rescue Plan). My 2020 Federal/TN State income taxes were submitted by a TurboTax rep on 3/14/21 way before the original tax deadline of 4/15/21. Henceforth, the IRS has taken too much from me. But TurboTax hasn't been able to adequately answer my queries as to when I can expect a refund from the IRS.
Date published: 2021-05-05
Rated 2 out of 5 by from somewhat cumbersome liked the on-line part, didn't like:couldn't drag over last years info, had to re-invent the wheel....came time to file...too many hoops
Date published: 2021-05-05
Rated 5 out of 5 by from Very helpful I utilized TurboTax expert advisors for the first time. All I had to do was upload some documents and answer a few questions, and then my specialist took over the rest.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2162
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Exhaustive check Reviews all aspects for reporting taxes and getting refund
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo is awesome and the customer care are also aw the customer care are also awesome , user friendly site
Date published: 2021-05-05
Rated 3 out of 5 by from Used it for years, but not all that thrilled I had to switch from PC version to Mac and found it cumbersome.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is Awesome First time ever filing taxes and it was such a smooth process! I had the help from my dad who had all of my information ready to go. Very efficient and straightforward process.
Date published: 2021-05-05
Rated 5 out of 5 by from I appreciate the TurboTax serrvice TurboTax is easy and answers my questions to understand what I need to do. I am 76 years old and easily frustrated and confused. They make it easy.
Date published: 2021-05-05
Rated 5 out of 5 by from It is very easy to use and I really like using it. My experience has always been good. I would like to have had it all my tax years.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was quick and accurate. I would recommend Turbotax to my family and friends.
Date published: 2021-05-05
Rated 1 out of 5 by from Disappointment with post-tax preparation follow up While TurboTax did a good job in the preparation of my wife's & my 2020 Federal and State income tax returns, the post-tax follow-up and customer support has been very disappointing given the confusion surrounding the changes that the IRS put in place on 3/11/2021 (American Rescue Plan). My 2020 Federal/TN State income taxes were submitted by a TurboTax rep on 3/14/21 way before the original tax deadline of 4/15/21. Henceforth, the IRS has taken too much from me. But TurboTax hasn't been able to adequately answer my queries as to when I can expect a refund from the IRS.
Date published: 2021-05-05
Rated 2 out of 5 by from somewhat cumbersome liked the on-line part, didn't like:couldn't drag over last years info, had to re-invent the wheel....came time to file...too many hoops
Date published: 2021-05-05
Rated 5 out of 5 by from Very helpful I utilized TurboTax expert advisors for the first time. All I had to do was upload some documents and answer a few questions, and then my specialist took over the rest.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2162