TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TURBO TAX IS AWSOME THIS YEAR WAS MY FASTEST EVER USING TURBO TAX DELUX JESSICA WAS VERY HELPFULL AND FRIENDLY AND WALKED ME THROUGH.THANK YOU !!!!!
Date published: 2022-04-11
Rated 4 out of 5 by from Quick and easy Easy to use, file. I have filed myself with government website though this is easier formatting and thought process.
Date published: 2022-04-11
Rated 4 out of 5 by from yes greater than the local account folks today thank upon
Date published: 2022-04-11
Rated 2 out of 5 by from TurboTax - Leaves A lot To Be Desired Needs to be simplified. Would like to be able to download all forms received and Turbo Tax automatically insert the numbers on the IRS tax forms for filing.
Date published: 2022-04-11
Rated 5 out of 5 by from Used Every Year Since 2012 I've used them every year since 2012 and never had a problem. Quick, easy, and frankly a rather pleasing UI. Zero complaints.
Date published: 2022-04-11
Rated 4 out of 5 by from EXTRA STATE CHARGE NEEDS TO BE PAID In last 3 years i have purchased Federal and state tax version software but when i am filling that state tax system required me to pay more money for state filling.
Date published: 2022-04-11
Rated 5 out of 5 by from great service used it for 8years every easy used it for 8 years I would recommend to friends and family
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax The entire process was easy to use and tax assist as well as tax expert were extremely helpful in completing all documentation
Date published: 2022-04-11
Rated 1 out of 5 by from sneaky hidden fees for filing on your own constantly pop ups trying to get you to pay for service upgrades, and will charge you 44 dollars extra to enter your 1099 for unemployment, which is 2 lines of information. filed with them anyways since i was already so deep into it
Date published: 2022-04-11
Rated 4 out of 5 by from good but confusing at times Overall good and helpful everything can be compared year to year. But you can't see things easy unless you've paid. I thought i was paid but hadn't paid my state fee yet. So it took me more than 30 minutes with a live agent to figure that out. Then, two CPAs were fairly unhelpful knowing how to correctly file my self employed retirement income, two and a half hours resulting in them telling me to review the IRS worksheet. They were helpful and friendly but their resources came up short. And that's after they spoke with higher ups.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWSOME THIS YEAR WAS MY FASTEST EVER USING TURBO TAX DELUX JESSICA WAS VERY HELPFULL AND FRIENDLY AND WALKED ME THROUGH.THANK YOU !!!!!
Date published: 2022-04-11
Rated 4 out of 5 by from Quick and easy Easy to use, file. I have filed myself with government website though this is easier formatting and thought process.
Date published: 2022-04-11
Rated 4 out of 5 by from yes greater than the local account folks today thank upon
Date published: 2022-04-11
Rated 2 out of 5 by from TurboTax - Leaves A lot To Be Desired Needs to be simplified. Would like to be able to download all forms received and Turbo Tax automatically insert the numbers on the IRS tax forms for filing.
Date published: 2022-04-11
Rated 5 out of 5 by from Used Every Year Since 2012 I've used them every year since 2012 and never had a problem. Quick, easy, and frankly a rather pleasing UI. Zero complaints.
Date published: 2022-04-11
Rated 4 out of 5 by from EXTRA STATE CHARGE NEEDS TO BE PAID In last 3 years i have purchased Federal and state tax version software but when i am filling that state tax system required me to pay more money for state filling.
Date published: 2022-04-11
Rated 5 out of 5 by from great service used it for 8years every easy used it for 8 years I would recommend to friends and family
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax The entire process was easy to use and tax assist as well as tax expert were extremely helpful in completing all documentation
Date published: 2022-04-11
Rated 1 out of 5 by from sneaky hidden fees for filing on your own constantly pop ups trying to get you to pay for service upgrades, and will charge you 44 dollars extra to enter your 1099 for unemployment, which is 2 lines of information. filed with them anyways since i was already so deep into it
Date published: 2022-04-11
Rated 4 out of 5 by from good but confusing at times Overall good and helpful everything can be compared year to year. But you can't see things easy unless you've paid. I thought i was paid but hadn't paid my state fee yet. So it took me more than 30 minutes with a live agent to figure that out. Then, two CPAs were fairly unhelpful knowing how to correctly file my self employed retirement income, two and a half hours resulting in them telling me to review the IRS worksheet. They were helpful and friendly but their resources came up short. And that's after they spoke with higher ups.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2162