TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Helpful Our tax expert was very knowledgeable and walked up through our very complex return
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax is horrible! Used to be great software. Now it is riddled with bugs sending you into endless loops where you're unable to input or adjust data. I spent more time addressing bugs than inputting tax information. They ask you the same questions over and over--so inefficient and infuriating. Then, the whole time, they have this trio or questions intended to get you to upgrade and pay more that must have repeated 20x throughout the workflow. Tedious, buggy, more interested in the upsell than in helping you file fast and efficiently. Hate what this has become!!!
Date published: 2023-04-16
Rated 1 out of 5 by from Ripoff service will never use again they wait till you have entered everything and ready to submit before hitting you with the 160+ charge and sure you can cancel out but after spending time entering your info. i will never use turbotax or anything related to this company again
Date published: 2023-04-16
Rated 4 out of 5 by from Pricier than it should be but reliable The price seems to go up and up. I only made 30k this year and owed 1k in taxes and the service was going to cost 20% of what i owe. Seems a bit steep. Thankfully customer service was helpful and gave me a break.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use! Used for many many years. So easy and the guidance is great. Highly recommend for ALL to use.
Date published: 2023-04-16
Rated 1 out of 5 by from Basically took my whole return Yeah, I knew I was gonna have a smaller return this year, but this service basically took all of it for how much the service costs. I thought it was free, but whatever. I was already so far in the process before they told me and I just wanted my taxes done so I just let it happen. But yeah, I'm still pretty disappointed.
Date published: 2023-04-16
Rated 4 out of 5 by from turbotax works well it is easy to use.it is easy to use,it is easy to use
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Review. It's Great. I love the automation and how it finds deductions, like the qualified buisiness deduction and the CT property tax deduction. I didnt even know about the CT deduction, which took $300 off my state amout due. Also, the investment downloads from my brokerage accounts are so easy.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax made me pay $130 despite bundle I have the Quickbooks Self Employed w/ Turbo Tax bundle. I've filed taxes several years and haven't had to pay the Turbo Tax fee when I file because I pay for it through the year with the bundle. This year, despite having the bundle, I had to pay $130 to file my taxes
Date published: 2023-04-16
Rated 5 out of 5 by from great platform sleek process; would recommend this to anyone filing tax
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2162
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful Our tax expert was very knowledgeable and walked up through our very complex return
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax is horrible! Used to be great software. Now it is riddled with bugs sending you into endless loops where you're unable to input or adjust data. I spent more time addressing bugs than inputting tax information. They ask you the same questions over and over--so inefficient and infuriating. Then, the whole time, they have this trio or questions intended to get you to upgrade and pay more that must have repeated 20x throughout the workflow. Tedious, buggy, more interested in the upsell than in helping you file fast and efficiently. Hate what this has become!!!
Date published: 2023-04-16
Rated 1 out of 5 by from Ripoff service will never use again they wait till you have entered everything and ready to submit before hitting you with the 160+ charge and sure you can cancel out but after spending time entering your info. i will never use turbotax or anything related to this company again
Date published: 2023-04-16
Rated 4 out of 5 by from Pricier than it should be but reliable The price seems to go up and up. I only made 30k this year and owed 1k in taxes and the service was going to cost 20% of what i owe. Seems a bit steep. Thankfully customer service was helpful and gave me a break.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use! Used for many many years. So easy and the guidance is great. Highly recommend for ALL to use.
Date published: 2023-04-16
Rated 1 out of 5 by from Basically took my whole return Yeah, I knew I was gonna have a smaller return this year, but this service basically took all of it for how much the service costs. I thought it was free, but whatever. I was already so far in the process before they told me and I just wanted my taxes done so I just let it happen. But yeah, I'm still pretty disappointed.
Date published: 2023-04-16
Rated 4 out of 5 by from turbotax works well it is easy to use.it is easy to use,it is easy to use
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Review. It's Great. I love the automation and how it finds deductions, like the qualified buisiness deduction and the CT property tax deduction. I didnt even know about the CT deduction, which took $300 off my state amout due. Also, the investment downloads from my brokerage accounts are so easy.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax made me pay $130 despite bundle I have the Quickbooks Self Employed w/ Turbo Tax bundle. I've filed taxes several years and haven't had to pay the Turbo Tax fee when I file because I pay for it through the year with the bundle. This year, despite having the bundle, I had to pay $130 to file my taxes
Date published: 2023-04-16
Rated 5 out of 5 by from great platform sleek process; would recommend this to anyone filing tax
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2162