TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Beware of the sneaky $40 fee Dishonest, clearly sneaks in a $40 charge with no disclosure until you see the total you were supposed to pay to Turbo Tax has now increased by 40 bucks, right as you are about to file. Constant ads to upgrade. Several questions were very confusing with no way to gain additional information. This will be my last year using Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from Great product! Great product and easy to use. Customer service and tax advisors are awesome.
Date published: 2023-04-17
Rated 5 out of 5 by from Super quick and so easy. Highly recommend. The program is thorough and complete, so simple to use. I've been using for about five years now and do it at home at my convenience. I'm very pleased with their services and will continue to be a loyal customer. Thank you Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax It’s easy and smart. I appreciate the efficiency and rapid power points.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is nice Nice and succinct. This was my first time filing and TurboTax made it easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome experience! Easy to use, explains different terms along the way. It also helps you get acclimated to tax rules and what to expect for coming years. Great way to file taxes!
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax Great experience, every time! I always recommend to my friends.
Date published: 2023-04-17
Rated 5 out of 5 by from took me about half an hour to do three w-2s pretty easy the site is great and I didn't have any issues
Date published: 2023-04-17
Rated 4 out of 5 by from Great, but could be better As far as the process of inputting information, TurboTax is great, and I've used it for years. I recently got married and that's when it got a lot harder to use. I hear there are some tax prep services that allow you to click a button and it will show you the return for Married- filing jointly and Married Filing-separately for each spouse. This feature is not there, so you have to run everything from the beginning. I'm not sure if this is a premium feature, but if so, it's a pretty cheap way for Intuit to make a buck. Also, the 'explain my taxes' section that shows what you owe or your refund seems to only reflect the federal amount, but not state. But when you file the taxes, the return has the owed taxes listed there. It would be helpful if the State portion of explain my taxes was there.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax was easy and helpful It was so quick and easy. I was very hPPY WITH MY RESULTS.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2160
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Beware of the sneaky $40 fee Dishonest, clearly sneaks in a $40 charge with no disclosure until you see the total you were supposed to pay to Turbo Tax has now increased by 40 bucks, right as you are about to file. Constant ads to upgrade. Several questions were very confusing with no way to gain additional information. This will be my last year using Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from Great product! Great product and easy to use. Customer service and tax advisors are awesome.
Date published: 2023-04-17
Rated 5 out of 5 by from Super quick and so easy. Highly recommend. The program is thorough and complete, so simple to use. I've been using for about five years now and do it at home at my convenience. I'm very pleased with their services and will continue to be a loyal customer. Thank you Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax It’s easy and smart. I appreciate the efficiency and rapid power points.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is nice Nice and succinct. This was my first time filing and TurboTax made it easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome experience! Easy to use, explains different terms along the way. It also helps you get acclimated to tax rules and what to expect for coming years. Great way to file taxes!
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax Great experience, every time! I always recommend to my friends.
Date published: 2023-04-17
Rated 5 out of 5 by from took me about half an hour to do three w-2s pretty easy the site is great and I didn't have any issues
Date published: 2023-04-17
Rated 4 out of 5 by from Great, but could be better As far as the process of inputting information, TurboTax is great, and I've used it for years. I recently got married and that's when it got a lot harder to use. I hear there are some tax prep services that allow you to click a button and it will show you the return for Married- filing jointly and Married Filing-separately for each spouse. This feature is not there, so you have to run everything from the beginning. I'm not sure if this is a premium feature, but if so, it's a pretty cheap way for Intuit to make a buck. Also, the 'explain my taxes' section that shows what you owe or your refund seems to only reflect the federal amount, but not state. But when you file the taxes, the return has the owed taxes listed there. It would be helpful if the State portion of explain my taxes was there.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax was easy and helpful It was so quick and easy. I was very hPPY WITH MY RESULTS.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2160