TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy and Convenient Alina made the process smooth and easy, and answered all of my many questions. Highly recommend.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax Becomes Less Awesome Every Year There were too many automatic processes done without explanation or user feedback, inputs that needed attention but actually required removing an added form, and a real lack of transparency in the multiple processes within processes. I've been a TurboTax user for over 20 years and I'm really starting to question my loyalty to this product.
Date published: 2022-04-09
Rated 5 out of 5 by from Using for years I've been using TurboTax for many years and always the right tool for the job even in years with complex issues. I've experimented with other tax software programs to see if I might like better but always come back to TurboTax ultimately. Only suggestion I would make is for better contextual help and/or links for better understanding of specific issues.
Date published: 2022-04-09
Rated 4 out of 5 by from Quick & Easy if you know what to claim The advertising at the beginning between forms makes it difficult to follow. Keep the advertisments between forms not between pages. I would have thought certain aspects would have automatically been asked since I filed certain forms last year.
Date published: 2022-04-09
Rated 5 out of 5 by from 2021 trust tax return (1041) Easy to use, looks like Form 1040 TurboTax. 123456
Date published: 2022-04-09
Rated 5 out of 5 by from Still painful Doing taxes is still a painful ordeal, but TurboTax makes is easier by providing detailed explanations of what they're asking for and why they are asking for it (with the links provided below the questions). Also, the having the option of asking an expert is appreciated.
Date published: 2022-04-09
Rated 5 out of 5 by from I Don't Know Why Everyone Doesn't Use It This is by far the quickest, easiest, most reliable way to do taxes. I'll never again go to a CPA or "tax specialist".
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Makes Taxes Fun! TurboTax Professional Assistance made my taxes so easy this year. I was dreading taxes since I had complicated my income with additional sources, a home rental, small time stocks, etc. I usually do my own taxes on TurboTax but I did not want to make a mistake and pay for it later. Happily, TurboTax has full service professionals and for just a little bit more I removed my stress and let the expert handle my tax! My tax expert, Cynda, was great to work with and I enjoyed talking with her. More importantly, she was very knowledgeable, completed my taxes very quickly and let me know right away which documents I needed to add. Thank you Cynda and TurboTax for a stress free April!
Date published: 2022-04-09
Rated 5 out of 5 by from my favorite time of year love turbo tax fast and easy and I always get back more than expected
Date published: 2022-04-09
Rated 5 out of 5 by from Easy and Reliable Simple and effective. Easy to get ahold of assistance for help answering questions. Highly recommended!
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Convenient Alina made the process smooth and easy, and answered all of my many questions. Highly recommend.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax Becomes Less Awesome Every Year There were too many automatic processes done without explanation or user feedback, inputs that needed attention but actually required removing an added form, and a real lack of transparency in the multiple processes within processes. I've been a TurboTax user for over 20 years and I'm really starting to question my loyalty to this product.
Date published: 2022-04-09
Rated 5 out of 5 by from Using for years I've been using TurboTax for many years and always the right tool for the job even in years with complex issues. I've experimented with other tax software programs to see if I might like better but always come back to TurboTax ultimately. Only suggestion I would make is for better contextual help and/or links for better understanding of specific issues.
Date published: 2022-04-09
Rated 4 out of 5 by from Quick & Easy if you know what to claim The advertising at the beginning between forms makes it difficult to follow. Keep the advertisments between forms not between pages. I would have thought certain aspects would have automatically been asked since I filed certain forms last year.
Date published: 2022-04-09
Rated 5 out of 5 by from 2021 trust tax return (1041) Easy to use, looks like Form 1040 TurboTax. 123456
Date published: 2022-04-09
Rated 5 out of 5 by from Still painful Doing taxes is still a painful ordeal, but TurboTax makes is easier by providing detailed explanations of what they're asking for and why they are asking for it (with the links provided below the questions). Also, the having the option of asking an expert is appreciated.
Date published: 2022-04-09
Rated 5 out of 5 by from I Don't Know Why Everyone Doesn't Use It This is by far the quickest, easiest, most reliable way to do taxes. I'll never again go to a CPA or "tax specialist".
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Makes Taxes Fun! TurboTax Professional Assistance made my taxes so easy this year. I was dreading taxes since I had complicated my income with additional sources, a home rental, small time stocks, etc. I usually do my own taxes on TurboTax but I did not want to make a mistake and pay for it later. Happily, TurboTax has full service professionals and for just a little bit more I removed my stress and let the expert handle my tax! My tax expert, Cynda, was great to work with and I enjoyed talking with her. More importantly, she was very knowledgeable, completed my taxes very quickly and let me know right away which documents I needed to add. Thank you Cynda and TurboTax for a stress free April!
Date published: 2022-04-09
Rated 5 out of 5 by from my favorite time of year love turbo tax fast and easy and I always get back more than expected
Date published: 2022-04-09
Rated 5 out of 5 by from Easy and Reliable Simple and effective. Easy to get ahold of assistance for help answering questions. Highly recommended!
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2158