TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good All Representatives were real helpful, and answered all tax-related enquiries. thanks for your help.
Date published: 2023-04-16
Rated 5 out of 5 by from Good Good good good good good good good good good good.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax NEEDs more legible web-design! I like using TurboTax, the actual entry/data-lookup/tax-prep part. But the web design is horrible for anyone who does not have perfect vision. Never use light-gray fonts on white or gray backgrounds! Very hard ot read. Please bump up the font sizes slightly, and preferably add a "dark mode" or "high contrast" mode. And fix/remove whatever is blocking the Google "High Contrast" extension, which is my usual go-to fix for this sort of poor design. Maybe try running usability testing with folks who have less-than-perfect vision? Nearsighted or 50-60+.
Date published: 2023-04-16
Rated 5 out of 5 by from have used it for over a decade We have been using Turbo tax for a long time each time someone tells us about how good their tax guy is, he does not get the returns we get with turbo tax so easy to use, it walks you through so much stuff it seems like you would need a computer asking you to remember it all, opps you do have a computer with upgrades to the tax code each time you turn it on, no individual guy is as prepped as that
Date published: 2023-04-16
Rated 5 out of 5 by from Easy It transported my tax return saving me a lot of time.
Date published: 2023-04-16
Rated 1 out of 5 by from can't do multiple returns online I used the online version and you cannot do dependent's taxes like you can with the download version. not sure why. Also had difficulty downloading bank information. I had to catch 2 errors on my own that the system missed etc... I have used software for 10 years but this years was not as good or accurate as the past.
Date published: 2023-04-16
Rated 5 out of 5 by from Richard rocked Very professional and made it so easy. I highly recommend him to others
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to do. I navigated through the system with ease
Date published: 2023-04-16
Rated 4 out of 5 by from Good option for me Turbo Tax is easy to use an saves time for me. The downside is they try to upsell you throughout the process.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and reliable way to file your taxes My experience has always been good and I will continue using Turbo Tax.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good All Representatives were real helpful, and answered all tax-related enquiries. thanks for your help.
Date published: 2023-04-16
Rated 5 out of 5 by from Good Good good good good good good good good good good.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax NEEDs more legible web-design! I like using TurboTax, the actual entry/data-lookup/tax-prep part. But the web design is horrible for anyone who does not have perfect vision. Never use light-gray fonts on white or gray backgrounds! Very hard ot read. Please bump up the font sizes slightly, and preferably add a "dark mode" or "high contrast" mode. And fix/remove whatever is blocking the Google "High Contrast" extension, which is my usual go-to fix for this sort of poor design. Maybe try running usability testing with folks who have less-than-perfect vision? Nearsighted or 50-60+.
Date published: 2023-04-16
Rated 5 out of 5 by from have used it for over a decade We have been using Turbo tax for a long time each time someone tells us about how good their tax guy is, he does not get the returns we get with turbo tax so easy to use, it walks you through so much stuff it seems like you would need a computer asking you to remember it all, opps you do have a computer with upgrades to the tax code each time you turn it on, no individual guy is as prepped as that
Date published: 2023-04-16
Rated 5 out of 5 by from Easy It transported my tax return saving me a lot of time.
Date published: 2023-04-16
Rated 1 out of 5 by from can't do multiple returns online I used the online version and you cannot do dependent's taxes like you can with the download version. not sure why. Also had difficulty downloading bank information. I had to catch 2 errors on my own that the system missed etc... I have used software for 10 years but this years was not as good or accurate as the past.
Date published: 2023-04-16
Rated 5 out of 5 by from Richard rocked Very professional and made it so easy. I highly recommend him to others
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to do. I navigated through the system with ease
Date published: 2023-04-16
Rated 4 out of 5 by from Good option for me Turbo Tax is easy to use an saves time for me. The downside is they try to upsell you throughout the process.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and reliable way to file your taxes My experience has always been good and I will continue using Turbo Tax.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2158