TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax needs to change. Despite the ease and use. Having them as a roadblock to a free and easy alternative from the IRS is disgraceful that they still charge so much for their services. They need to change.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is easy to use The online help made it very simple to do all by myself
Date published: 2022-04-10
Rated 5 out of 5 by from Great Great I do not have any complaints at this time...
Date published: 2022-04-10
Rated 5 out of 5 by from Necessary Evil I use Turbo Tax every year because it walks you through each step and takes the guesswork out of the equation.
Date published: 2022-04-10
Rated 4 out of 5 by from awesome good experience would use again had used the last two years
Date published: 2022-04-10
Rated 5 out of 5 by from Very good experience Gerry, my tax preparer, was phenomenal! He was quick to respond and explained what I was missing with patience and clarity. He also lol'ed at my bad jokes!
Date published: 2022-04-10
Rated 5 out of 5 by from Efficient and Cost Effective TurboTax has been the most efficient and cost effective means of filing my taxes for many years. Every year, new features and procedures are introduced that make using it easier and, dare I say, fun.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Turbo tax is easy to navigate and it walks you through the process. Great service
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo tax live is not good this is the first time I have used the full service and the person that prepared my taxes didn't get my tax done correctly at the time. Even after the turbo tax team review, they didn't even catch the mistake either. this is very disappointing. I worked for the company in the west coast and i live in another state. they said that i didn't have to fill the state tax return for the state where i did not live but work which is incorrect because i did pay state taxes for both states in the past couple of years. The mistake has caused me to be double taxed by both states.
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax has become very expensive to use Become too expensive to use and will switch from next year to a different product that doesn't charge so much - it has become too commercial and want to charge us for every little thing possible
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2153
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax needs to change. Despite the ease and use. Having them as a roadblock to a free and easy alternative from the IRS is disgraceful that they still charge so much for their services. They need to change.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is easy to use The online help made it very simple to do all by myself
Date published: 2022-04-10
Rated 5 out of 5 by from Great Great I do not have any complaints at this time...
Date published: 2022-04-10
Rated 5 out of 5 by from Necessary Evil I use Turbo Tax every year because it walks you through each step and takes the guesswork out of the equation.
Date published: 2022-04-10
Rated 4 out of 5 by from awesome good experience would use again had used the last two years
Date published: 2022-04-10
Rated 5 out of 5 by from Very good experience Gerry, my tax preparer, was phenomenal! He was quick to respond and explained what I was missing with patience and clarity. He also lol'ed at my bad jokes!
Date published: 2022-04-10
Rated 5 out of 5 by from Efficient and Cost Effective TurboTax has been the most efficient and cost effective means of filing my taxes for many years. Every year, new features and procedures are introduced that make using it easier and, dare I say, fun.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Turbo tax is easy to navigate and it walks you through the process. Great service
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo tax live is not good this is the first time I have used the full service and the person that prepared my taxes didn't get my tax done correctly at the time. Even after the turbo tax team review, they didn't even catch the mistake either. this is very disappointing. I worked for the company in the west coast and i live in another state. they said that i didn't have to fill the state tax return for the state where i did not live but work which is incorrect because i did pay state taxes for both states in the past couple of years. The mistake has caused me to be double taxed by both states.
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax has become very expensive to use Become too expensive to use and will switch from next year to a different product that doesn't charge so much - it has become too commercial and want to charge us for every little thing possible
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2153