TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
jerry 7734 from
OK
Kept taking me to Sched 8812 and I had no Child dependents or any other dependents.
Date published: 2022-04-10
Rated 2 out of 5 by
EvieRose from
TurboTax needs to change.
Despite the ease and use. Having them as a roadblock to a free and easy alternative from the IRS is disgraceful that they still charge so much for their services. They need to change.
Date published: 2022-04-10
Rated 5 out of 5 by
Reinaldo1 from
TurboTax is easy to use
The online help made it very simple to do all by myself
Date published: 2022-04-10
Rated 5 out of 5 by
TewuanT from
Great
Great I do not have any complaints at this time...
Date published: 2022-04-10
Rated 5 out of 5 by
Zappatiki from
Necessary Evil
I use Turbo Tax every year because it walks you through each step and takes the guesswork out of the equation.
Date published: 2022-04-10
Rated 4 out of 5 by
bunks76 from
awesome
good experience would use again had used the last two years
Date published: 2022-04-10
Rated 5 out of 5 by
SuperZero from
Very good experience
Gerry, my tax preparer, was phenomenal! He was quick to respond and explained what I was missing with patience and clarity. He also lol'ed at my bad jokes!
Date published: 2022-04-10
Rated 5 out of 5 by
BobC70 from
Efficient and Cost Effective
TurboTax has been the most efficient and cost effective means of filing my taxes for many years. Every year, new features and procedures are introduced that make using it easier and, dare I say, fun.
Date published: 2022-04-10
Rated 5 out of 5 by
Moe423 from
Easy
Turbo tax is easy to navigate and it walks you through the process. Great service
Date published: 2022-04-10
Rated 2 out of 5 by
Unhappy Cust from
Turbo tax live is not good
this is the first time I have used the full service and the person that prepared my taxes didn't get my tax done correctly at the time. Even after the turbo tax team review, they didn't even catch the mistake either. this is very disappointing. I worked for the company in the west coast and i live in another state. they said that i didn't have to fill the state tax return for the state where i did not live but work which is incorrect because i did pay state taxes for both states in the past couple of years. The mistake has caused me to be double taxed by both states.
All TurboTax® Offerings Reviews - Page 2149
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
jerry 7734 from
OK
Kept taking me to Sched 8812 and I had no Child dependents or any other dependents.
Date published: 2022-04-10
Rated 2 out of 5 by
EvieRose from
TurboTax needs to change.
Despite the ease and use. Having them as a roadblock to a free and easy alternative from the IRS is disgraceful that they still charge so much for their services. They need to change.
Date published: 2022-04-10
Rated 5 out of 5 by
Reinaldo1 from
TurboTax is easy to use
The online help made it very simple to do all by myself
Date published: 2022-04-10
Rated 5 out of 5 by
TewuanT from
Great
Great I do not have any complaints at this time...
Date published: 2022-04-10
Rated 5 out of 5 by
Zappatiki from
Necessary Evil
I use Turbo Tax every year because it walks you through each step and takes the guesswork out of the equation.
Date published: 2022-04-10
Rated 4 out of 5 by
bunks76 from
awesome
good experience would use again had used the last two years
Date published: 2022-04-10
Rated 5 out of 5 by
SuperZero from
Very good experience
Gerry, my tax preparer, was phenomenal! He was quick to respond and explained what I was missing with patience and clarity. He also lol'ed at my bad jokes!
Date published: 2022-04-10
Rated 5 out of 5 by
BobC70 from
Efficient and Cost Effective
TurboTax has been the most efficient and cost effective means of filing my taxes for many years. Every year, new features and procedures are introduced that make using it easier and, dare I say, fun.
Date published: 2022-04-10
Rated 5 out of 5 by
Moe423 from
Easy
Turbo tax is easy to navigate and it walks you through the process. Great service
Date published: 2022-04-10
Rated 2 out of 5 by
Unhappy Cust from
Turbo tax live is not good
this is the first time I have used the full service and the person that prepared my taxes didn't get my tax done correctly at the time. Even after the turbo tax team review, they didn't even catch the mistake either. this is very disappointing. I worked for the company in the west coast and i live in another state. they said that i didn't have to fill the state tax return for the state where i did not live but work which is incorrect because i did pay state taxes for both states in the past couple of years. The mistake has caused me to be double taxed by both states.
All TurboTax® Offerings Reviews - Page 2149
Date published: 2022-04-10