TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo tax Turbo Tax works as advertised. Nothing special. I have used it for 25 years.
Date published: 2022-04-12
Rated 5 out of 5 by from I love turbo tax They make it so easy every year. I have used it for many years now
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax Made Filing Easy Thanks so much for your free edition service. It is the perfect fit for the elderly with simple returns.
Date published: 2022-04-12
Rated 2 out of 5 by from May be last year I use TurboTax TurboTax requires that we continue to answer the same questions over and over if we need to edit any information rather than keeping our answers unless we change them. It is also difficult to review, make changes and get TurboTax to save the corrected/edited PDF so we can review that our changes were actually recorded. This has been going on for as long as I can remember using this product, which is a long time. This may be the last year I use TurboTax for these reasons. I spend more time trying to review my returns than entering the information.
Date published: 2022-04-12
Rated 3 out of 5 by from Disappointed I had to resubmit my return due to a PIN being missing for my wife. Not sure why a PIN was needed for her since we file jointly. The most frustrating thing is that ever filing both Federal and State once I had to re-enter bank account information and re-enter both of our drivers licenses. As far as I'm concerned these should be saved when you save your return to keep you from the tedious task of re-entering all that data. Filing has become a pain.
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent and Professional service This is my first time using the expert assistance with TurboTax, being this is my first year using crypto investments, that being the case I felt it necessary to go the extra mile and hire a professional to ensure minimal to no mistakes and so far, I am very pleased with the service.
Date published: 2022-04-12
Rated 2 out of 5 by from Problems with efiling I have used Turbo Tax for several years. This year was a big disappointment - I was unable to e-file my returns due to turbo tax not being compatible with the Mac operating system. I had to print and mail my returns which was frustrating. Turbo tax support was unable to provide a solution. I may need to consider a different option next year.
Date published: 2022-04-12
Rated 5 out of 5 by from Great program! I have been filing my taxes using TurboTax for years, I liked the way they guide me each step of my tax filing. They are great!
Date published: 2022-04-12
Rated 3 out of 5 by from New version is clunky The new interface is confusing. Prompts and response buttons are not consistent. I had multiple entries of the same income but the system was not clear about what it has accepted
Date published: 2022-04-12
Rated 3 out of 5 by from frustrated in the beginning, content by the end its not really free but cheaper than paying someone to do them...
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax Turbo Tax works as advertised. Nothing special. I have used it for 25 years.
Date published: 2022-04-12
Rated 5 out of 5 by from I love turbo tax They make it so easy every year. I have used it for many years now
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax Made Filing Easy Thanks so much for your free edition service. It is the perfect fit for the elderly with simple returns.
Date published: 2022-04-12
Rated 2 out of 5 by from May be last year I use TurboTax TurboTax requires that we continue to answer the same questions over and over if we need to edit any information rather than keeping our answers unless we change them. It is also difficult to review, make changes and get TurboTax to save the corrected/edited PDF so we can review that our changes were actually recorded. This has been going on for as long as I can remember using this product, which is a long time. This may be the last year I use TurboTax for these reasons. I spend more time trying to review my returns than entering the information.
Date published: 2022-04-12
Rated 3 out of 5 by from Disappointed I had to resubmit my return due to a PIN being missing for my wife. Not sure why a PIN was needed for her since we file jointly. The most frustrating thing is that ever filing both Federal and State once I had to re-enter bank account information and re-enter both of our drivers licenses. As far as I'm concerned these should be saved when you save your return to keep you from the tedious task of re-entering all that data. Filing has become a pain.
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent and Professional service This is my first time using the expert assistance with TurboTax, being this is my first year using crypto investments, that being the case I felt it necessary to go the extra mile and hire a professional to ensure minimal to no mistakes and so far, I am very pleased with the service.
Date published: 2022-04-12
Rated 2 out of 5 by from Problems with efiling I have used Turbo Tax for several years. This year was a big disappointment - I was unable to e-file my returns due to turbo tax not being compatible with the Mac operating system. I had to print and mail my returns which was frustrating. Turbo tax support was unable to provide a solution. I may need to consider a different option next year.
Date published: 2022-04-12
Rated 5 out of 5 by from Great program! I have been filing my taxes using TurboTax for years, I liked the way they guide me each step of my tax filing. They are great!
Date published: 2022-04-12
Rated 3 out of 5 by from New version is clunky The new interface is confusing. Prompts and response buttons are not consistent. I had multiple entries of the same income but the system was not clear about what it has accepted
Date published: 2022-04-12
Rated 3 out of 5 by from frustrated in the beginning, content by the end its not really free but cheaper than paying someone to do them...
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2148