TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Very pleased. Much easier than I thought it would be.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbotax is the play! Turbotax makes filing taxes very simple and quick.Best product I've used
Date published: 2021-05-01
Rated 1 out of 5 by from Worst Ever! Have used TurboTax since the 1990s. It seems to have more problems with each new tax year. I wasted many, many hours to get it to "work" this year. Customer support is useless. Finally, only numerous Google searches led to the info needed to finish and submit my tax forms.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is great. It is my first time use software to do my tax things. It is great and get the things done.
Date published: 2021-05-01
Rated 5 out of 5 by from Deeply Appreciate This Service! I appreciate that TurboTax makes doing taxes much quicker and easier.
Date published: 2021-05-01
Rated 2 out of 5 by from I hate TurboTax on line I have used TurboTax since about 1997. This year was the worst. A TurboTax expert suggested to me what I should do, and so I am prepared to give TurboTax one more try. (By not using the online version but by downloading, which is what I had paid for.) One question -- about options -- did not have the correct answer: it allowed you to say that you sold the option, or it expired, but it did not allow you to say you bought the option to close it, which I am almost certain is what I did. I was going to check at the end to see if my standard deduction charitable deduction was $300 for the return or $300 for each of us (i.e., $600), but I was worried something would get messed up. I did get into an endless circle, that a tax expert got me out of, so that is good (but why I was in the endless circle I don't know).
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Natalya was patient and seemed to understand my tax situation. She asked for expertise from her associates.
Date published: 2021-05-01
Rated 5 out of 5 by from Amazed how easy! Such a quick and easy process. Done in less than 30 minutes.
Date published: 2021-05-01
Rated 5 out of 5 by from Awesome Please allow us to move back and forth from Live to self edits... we had to redo as our Live expert couldn't file our previous year amendment for us - we had to do it ourselves
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo tax Was great until my returns were rejected. I had to go over everything again.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2148
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Very pleased. Much easier than I thought it would be.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbotax is the play! Turbotax makes filing taxes very simple and quick.Best product I've used
Date published: 2021-05-01
Rated 1 out of 5 by from Worst Ever! Have used TurboTax since the 1990s. It seems to have more problems with each new tax year. I wasted many, many hours to get it to "work" this year. Customer support is useless. Finally, only numerous Google searches led to the info needed to finish and submit my tax forms.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is great. It is my first time use software to do my tax things. It is great and get the things done.
Date published: 2021-05-01
Rated 5 out of 5 by from Deeply Appreciate This Service! I appreciate that TurboTax makes doing taxes much quicker and easier.
Date published: 2021-05-01
Rated 2 out of 5 by from I hate TurboTax on line I have used TurboTax since about 1997. This year was the worst. A TurboTax expert suggested to me what I should do, and so I am prepared to give TurboTax one more try. (By not using the online version but by downloading, which is what I had paid for.) One question -- about options -- did not have the correct answer: it allowed you to say that you sold the option, or it expired, but it did not allow you to say you bought the option to close it, which I am almost certain is what I did. I was going to check at the end to see if my standard deduction charitable deduction was $300 for the return or $300 for each of us (i.e., $600), but I was worried something would get messed up. I did get into an endless circle, that a tax expert got me out of, so that is good (but why I was in the endless circle I don't know).
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Natalya was patient and seemed to understand my tax situation. She asked for expertise from her associates.
Date published: 2021-05-01
Rated 5 out of 5 by from Amazed how easy! Such a quick and easy process. Done in less than 30 minutes.
Date published: 2021-05-01
Rated 5 out of 5 by from Awesome Please allow us to move back and forth from Live to self edits... we had to redo as our Live expert couldn't file our previous year amendment for us - we had to do it ourselves
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo tax Was great until my returns were rejected. I had to go over everything again.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2148