TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Turbo Tax was a bust as I was unable to e-file I hand filed last year and mailed in my return. Due to the pandemic, staffing took a hit, and it took over a year to get my refund. I used Turbo Tax this year so I could e-file. The work sheets were very labor intensive. Getting the return to the point Turbo Tax would accept and send it took much longer than doing it myself, with the same result and no benefit. My federal tax return was rejected. Turbo Tax said they would walk me through making updates and help me e-file, but they just sent me back to what I had already done. I resubmitted with the same rejection. Turbo Tax is saying that "If it isn't possible to e-file your updated return, we'll make sure you have everything you need to print and file your tax return by mail." I do not need Turbo Tax to do that, and I only purchased Turbo Tax so I would not have to do that. At this point I would hope I could e-chat or talk to someone at Turbo Tax, but I am unable to do that. I am actually hoping that this will get read by some one who can respond and help me.
Date published: 2021-05-05
Rated 4 out of 5 by from FAST & EASY As a 20 years old girl who is just being introduced to adulthood. Turbo Tax makes my life easier. If you don't have anyone to help you out with tax days. Well, I recommend Turbo Tax. All you will have to do is clicking on your mouse and copy and paste the number from your forms. Easy, not boring and Fast so you get out of the tax zone really fast.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and perfect for me Completed with everything i needed to do my taxes for free and without any issues. Thank you Turbo Tax
Date published: 2021-05-05
Rated 5 out of 5 by from Great thanks really fun and easy to use. will use again in the future
Date published: 2021-05-05
Rated 4 out of 5 by from Tubo Tax makes filing my taxes less stressful. I used Turbo Tax to make filing my taxes easier and less time consuming. I spent a little over an hour waiting to the IRS a question on the phone before being told to try again in 2 days, Turbo had the answer in their program waiting for me to ask.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is so easy and quick!!! Great experience! The software is quick and helpful!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is awsome Turbo Tax is awesome I love it! I will recommend it to family and friends
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Awesome This year I used a live person to help me file. I was blessed to be connected with Mr. Richard. He dedicated his time, assisted me timely. All my questions were answered. He was a real person and very easy to understand. Thank you very much Mr. Richard and Turbo tax you make it very easy for last minute tax filing.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy to use! I have been using TurboTax to file my taxes for several years. It has made doing my taxes so easy--even through moves and other job changes.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is awesome I had no problems. very smooth. xxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax was a bust as I was unable to e-file I hand filed last year and mailed in my return. Due to the pandemic, staffing took a hit, and it took over a year to get my refund. I used Turbo Tax this year so I could e-file. The work sheets were very labor intensive. Getting the return to the point Turbo Tax would accept and send it took much longer than doing it myself, with the same result and no benefit. My federal tax return was rejected. Turbo Tax said they would walk me through making updates and help me e-file, but they just sent me back to what I had already done. I resubmitted with the same rejection. Turbo Tax is saying that "If it isn't possible to e-file your updated return, we'll make sure you have everything you need to print and file your tax return by mail." I do not need Turbo Tax to do that, and I only purchased Turbo Tax so I would not have to do that. At this point I would hope I could e-chat or talk to someone at Turbo Tax, but I am unable to do that. I am actually hoping that this will get read by some one who can respond and help me.
Date published: 2021-05-05
Rated 4 out of 5 by from FAST & EASY As a 20 years old girl who is just being introduced to adulthood. Turbo Tax makes my life easier. If you don't have anyone to help you out with tax days. Well, I recommend Turbo Tax. All you will have to do is clicking on your mouse and copy and paste the number from your forms. Easy, not boring and Fast so you get out of the tax zone really fast.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and perfect for me Completed with everything i needed to do my taxes for free and without any issues. Thank you Turbo Tax
Date published: 2021-05-05
Rated 5 out of 5 by from Great thanks really fun and easy to use. will use again in the future
Date published: 2021-05-05
Rated 4 out of 5 by from Tubo Tax makes filing my taxes less stressful. I used Turbo Tax to make filing my taxes easier and less time consuming. I spent a little over an hour waiting to the IRS a question on the phone before being told to try again in 2 days, Turbo had the answer in their program waiting for me to ask.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is so easy and quick!!! Great experience! The software is quick and helpful!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is awsome Turbo Tax is awesome I love it! I will recommend it to family and friends
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Awesome This year I used a live person to help me file. I was blessed to be connected with Mr. Richard. He dedicated his time, assisted me timely. All my questions were answered. He was a real person and very easy to understand. Thank you very much Mr. Richard and Turbo tax you make it very easy for last minute tax filing.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy to use! I have been using TurboTax to file my taxes for several years. It has made doing my taxes so easy--even through moves and other job changes.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is awesome I had no problems. very smooth. xxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2146