TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Great to Get through the Mathematical Nonsense It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by from Good for the most part, but better FAQs are needed There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Tax platform Pretty easy and straight forward Awesome technical support when it is needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Life should be this easy! Simple to follow the logical clicks. Asks for information I'd never think about looking for a deduction. When I click for more explanation, the information is clear, easy to understand, and well written.
Date published: 2023-04-16
Rated 4 out of 5 by from Expensive but good I’ve used TurboTax for 20years it’s been good to me so far.
Date published: 2023-04-16
Rated 4 out of 5 by from Sometimes Tedious I have used TT for a lot of years and it keeps some information for the next tax year. It works great keeping track of my rental property from year to year. This year we sold a home so it had to be disclosed in TT. However, the program should have determined if I qualified for the profit exemption before I spent an hour trying to find or recall home improvements. Had no idea I would need to know the value of all improvements for the many years we lived in our home. Would like to suggest that when each item is completed the return screen would place you where the next entry topic begins. Constantly scrolling down to find what is next. Wish a few more times like driver license and bank account numbers would carry over.
Date published: 2023-04-16
Rated 5 out of 5 by from Always Easy Every year Turbo Tax makes it easy to take care of our family's return. I'm grateful for this service!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is the BEST Detailed in information needed to file the taxes is provided. Quickly completed. Will highly recommend and will use in the future.
Date published: 2023-04-16
Rated 5 out of 5 by from Messages Whoever I was chatting with stuck right by my side. Answered all my questions without hesitation. Thank you
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax excellent program Turbo Tax easy to follow and understand, I would recommend to anybody
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great to Get through the Mathematical Nonsense It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by from Good for the most part, but better FAQs are needed There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Tax platform Pretty easy and straight forward Awesome technical support when it is needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Life should be this easy! Simple to follow the logical clicks. Asks for information I'd never think about looking for a deduction. When I click for more explanation, the information is clear, easy to understand, and well written.
Date published: 2023-04-16
Rated 4 out of 5 by from Expensive but good I’ve used TurboTax for 20years it’s been good to me so far.
Date published: 2023-04-16
Rated 4 out of 5 by from Sometimes Tedious I have used TT for a lot of years and it keeps some information for the next tax year. It works great keeping track of my rental property from year to year. This year we sold a home so it had to be disclosed in TT. However, the program should have determined if I qualified for the profit exemption before I spent an hour trying to find or recall home improvements. Had no idea I would need to know the value of all improvements for the many years we lived in our home. Would like to suggest that when each item is completed the return screen would place you where the next entry topic begins. Constantly scrolling down to find what is next. Wish a few more times like driver license and bank account numbers would carry over.
Date published: 2023-04-16
Rated 5 out of 5 by from Always Easy Every year Turbo Tax makes it easy to take care of our family's return. I'm grateful for this service!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is the BEST Detailed in information needed to file the taxes is provided. Quickly completed. Will highly recommend and will use in the future.
Date published: 2023-04-16
Rated 5 out of 5 by from Messages Whoever I was chatting with stuck right by my side. Answered all my questions without hesitation. Thank you
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax excellent program Turbo Tax easy to follow and understand, I would recommend to anybody
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2145