TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by
sickofhavingittellmenick from
Great to Get through the Mathematical Nonsense
It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by
Nonchalant user from
Good for the most part, but better FAQs are needed
There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
Date published: 2023-04-16
Rated 5 out of 5 by
HULC from
Great Tax platform
Pretty easy and straight forward Awesome technical support when it is needed.
Date published: 2023-04-16
Rated 5 out of 5 by
WVWyatt from
Life should be this easy!
Simple to follow the logical clicks. Asks for information I'd never think about looking for a deduction. When I click for more explanation, the information is clear, easy to understand, and well written.
Date published: 2023-04-16
Rated 4 out of 5 by
Hgalvan18 from
Expensive but good
I’ve used TurboTax for 20years it’s been good to me so far.
Date published: 2023-04-16
Rated 4 out of 5 by
Hikerboy13 from
Sometimes Tedious
I have used TT for a lot of years and it keeps some information for the next tax year. It works great keeping track of my rental property from year to year. This year we sold a home so it had to be disclosed in TT. However, the program should have determined if I qualified for the profit exemption before I spent an hour trying to find or recall home improvements. Had no idea I would need to know the value of all improvements for the many years we lived in our home. Would like to suggest that when each item is completed the return screen would place you where the next entry topic begins. Constantly scrolling down to find what is next. Wish a few more times like driver license and bank account numbers would carry over.
Date published: 2023-04-16
Rated 5 out of 5 by
Kvb72 from
Always Easy
Every year Turbo Tax makes it easy to take care of our family's return. I'm grateful for this service!
Date published: 2023-04-16
Rated 5 out of 5 by
JRCSR01 from
TurboTax is the BEST
Detailed in information needed to file the taxes is provided. Quickly completed. Will highly recommend and will use in the future.
Date published: 2023-04-16
Rated 5 out of 5 by
Kimmy7063 from
Messages
Whoever I was chatting with stuck right by my side. Answered all my questions without hesitation. Thank you
Date published: 2023-04-16
Rated 5 out of 5 by
Normi64 from
Turbo Tax excellent program
Turbo Tax easy to follow and understand, I would recommend to anybody
All TurboTax® Offerings Reviews - Page 2145
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
sickofhavingittellmenick from
Great to Get through the Mathematical Nonsense
It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by
Nonchalant user from
Good for the most part, but better FAQs are needed
There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
Date published: 2023-04-16
Rated 5 out of 5 by
HULC from
Great Tax platform
Pretty easy and straight forward Awesome technical support when it is needed.
Date published: 2023-04-16
Rated 5 out of 5 by
WVWyatt from
Life should be this easy!
Simple to follow the logical clicks. Asks for information I'd never think about looking for a deduction. When I click for more explanation, the information is clear, easy to understand, and well written.
Date published: 2023-04-16
Rated 4 out of 5 by
Hgalvan18 from
Expensive but good
I’ve used TurboTax for 20years it’s been good to me so far.
Date published: 2023-04-16
Rated 4 out of 5 by
Hikerboy13 from
Sometimes Tedious
I have used TT for a lot of years and it keeps some information for the next tax year. It works great keeping track of my rental property from year to year. This year we sold a home so it had to be disclosed in TT. However, the program should have determined if I qualified for the profit exemption before I spent an hour trying to find or recall home improvements. Had no idea I would need to know the value of all improvements for the many years we lived in our home. Would like to suggest that when each item is completed the return screen would place you where the next entry topic begins. Constantly scrolling down to find what is next. Wish a few more times like driver license and bank account numbers would carry over.
Date published: 2023-04-16
Rated 5 out of 5 by
Kvb72 from
Always Easy
Every year Turbo Tax makes it easy to take care of our family's return. I'm grateful for this service!
Date published: 2023-04-16
Rated 5 out of 5 by
JRCSR01 from
TurboTax is the BEST
Detailed in information needed to file the taxes is provided. Quickly completed. Will highly recommend and will use in the future.
Date published: 2023-04-16
Rated 5 out of 5 by
Kimmy7063 from
Messages
Whoever I was chatting with stuck right by my side. Answered all my questions without hesitation. Thank you
Date published: 2023-04-16
Rated 5 out of 5 by
Normi64 from
Turbo Tax excellent program
Turbo Tax easy to follow and understand, I would recommend to anybody
All TurboTax® Offerings Reviews - Page 2145
Date published: 2023-04-16