TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome support Needed help and used live person. Helped complete my return in minutes. Great job thank you.
Date published: 2023-01-28
Rated 5 out of 5 by from I love Turbo Tax This is my 8th year with Turbo Tax. I have been happy with them since the beginning. This year I had some difficulty but the live chat worked me through it immediately. I feel safe the my taxes are done correctly and I received all the deductions I deserve.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax Rocks!!! I love the ease of using TurboTax year after year - it is so easy with the step-by-step questions and guides and the Q&A is excellent!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great & easy Very simple, have used in past years for self employment too!
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Job! My experience was quick and easy using turbo tax and I will continue using these services in the future.
Date published: 2023-01-28
Rated 5 out of 5 by from Great Great helpful you guys are the best helpful resource
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax! Easy Peasy! Been using turbo tax for nearly a decade now. Love the ease of use, the clear explanations of the tax breaks I am (or am not) eligible for, and the instant access to a tax professional if I need it.
Date published: 2023-01-28
Rated 3 out of 5 by from Please read this!!! TurboTax makes filing your income taxes simple and quick. I feel that we use the very best program every year since we started using TurboTax 15 years ago or so. However, I would love to setup the automatic renewal (to have TurboTax automatically sent to me annually) if I received and trusted I was getting the "best price" for my loyalty to TurboTax. I would like a best price guarantee on the program purchase, period. Every year, I find it necessary to compare and figure out the best place, based on price, to purchase the program. Also, the $20 state tax e-filing fee, especially after paying the additional state income tax program download fee ($40) is ridiculous. Most states have a free efile website that will accomplish the preparation and efile for FREE. I understand the whole "bottom line", but charge one price for the program with more reasonable limits (ie. 3 state downloads and 3 or 5 free federal and state e-file) and be done. I am tired of filing my state return via paper and waiting the additional processing time just because you test my product loyality for another $60, in addition to what I typically what I spend on the premier program annually.
Date published: 2023-01-28
Rated 5 out of 5 by from I love it I love turbo taxes and the have great people on the live site
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is awesome Fast and Convenient. Rapid response with professionalism.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 2142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome support Needed help and used live person. Helped complete my return in minutes. Great job thank you.
Date published: 2023-01-28
Rated 5 out of 5 by from I love Turbo Tax This is my 8th year with Turbo Tax. I have been happy with them since the beginning. This year I had some difficulty but the live chat worked me through it immediately. I feel safe the my taxes are done correctly and I received all the deductions I deserve.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax Rocks!!! I love the ease of using TurboTax year after year - it is so easy with the step-by-step questions and guides and the Q&A is excellent!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great & easy Very simple, have used in past years for self employment too!
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome Job! My experience was quick and easy using turbo tax and I will continue using these services in the future.
Date published: 2023-01-28
Rated 5 out of 5 by from Great Great helpful you guys are the best helpful resource
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax! Easy Peasy! Been using turbo tax for nearly a decade now. Love the ease of use, the clear explanations of the tax breaks I am (or am not) eligible for, and the instant access to a tax professional if I need it.
Date published: 2023-01-28
Rated 3 out of 5 by from Please read this!!! TurboTax makes filing your income taxes simple and quick. I feel that we use the very best program every year since we started using TurboTax 15 years ago or so. However, I would love to setup the automatic renewal (to have TurboTax automatically sent to me annually) if I received and trusted I was getting the "best price" for my loyalty to TurboTax. I would like a best price guarantee on the program purchase, period. Every year, I find it necessary to compare and figure out the best place, based on price, to purchase the program. Also, the $20 state tax e-filing fee, especially after paying the additional state income tax program download fee ($40) is ridiculous. Most states have a free efile website that will accomplish the preparation and efile for FREE. I understand the whole "bottom line", but charge one price for the program with more reasonable limits (ie. 3 state downloads and 3 or 5 free federal and state e-file) and be done. I am tired of filing my state return via paper and waiting the additional processing time just because you test my product loyality for another $60, in addition to what I typically what I spend on the premier program annually.
Date published: 2023-01-28
Rated 5 out of 5 by from I love it I love turbo taxes and the have great people on the live site
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is awesome Fast and Convenient. Rapid response with professionalism.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 2142