TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome I had several problems this year which i never had. I spoke to someone yesterday and today. Today, Mark helped get it all don. I am dancing.
Date published: 2023-04-16
Rated 5 out of 5 by from easy to use made it easy for a college student to complete their taxes
Date published: 2023-04-16
Rated 1 out of 5 by from This year seemed more difficult to use than before This year seemed to take longer and have more roadblocks than ever before. When my husband and I started using TurboTax, we found it to be much more user friendly.
Date published: 2023-04-16
Rated 1 out of 5 by from I messed up by not taking to someone else. There are tax professionals in town who will do it for much cheaper than turbo tax.
Date published: 2023-04-16
Rated 3 out of 5 by from 2023 Tax Return Preparation Turbo tax was easy to use but they uncharged me an additional $59.00. Not cool.
Date published: 2023-04-16
Rated 3 out of 5 by from A bit clunky While it does what is needed, it has a few major weaknesses including: 1. Poorly identifying downloaded dividend 1099's 2. requiring repeating multiple questions to make one change 3. Suggesting that Missouri taxes need to be paid using a mail in voucher even though it asks for the requisite information for electronic transfer.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great Been using turbo tax for years, and we are very pleased
Date published: 2023-04-16
Rated 5 out of 5 by from Very clear in instruction! Was very clear in direction, very thorough on what to do and what needed to be done.
Date published: 2023-04-16
Rated 4 out of 5 by from Its Easy It was easy. I filed this for my son who is deceased and they made it very easy to do
Date published: 2023-04-16
Rated 3 out of 5 by from Very Expensive Using the software is easy. But, it is getting very expensive. I might as well go to a tax preparer and get a more personal experience than using software that can take more from your refund in cost and fees.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I had several problems this year which i never had. I spoke to someone yesterday and today. Today, Mark helped get it all don. I am dancing.
Date published: 2023-04-16
Rated 5 out of 5 by from easy to use made it easy for a college student to complete their taxes
Date published: 2023-04-16
Rated 1 out of 5 by from This year seemed more difficult to use than before This year seemed to take longer and have more roadblocks than ever before. When my husband and I started using TurboTax, we found it to be much more user friendly.
Date published: 2023-04-16
Rated 1 out of 5 by from I messed up by not taking to someone else. There are tax professionals in town who will do it for much cheaper than turbo tax.
Date published: 2023-04-16
Rated 3 out of 5 by from 2023 Tax Return Preparation Turbo tax was easy to use but they uncharged me an additional $59.00. Not cool.
Date published: 2023-04-16
Rated 3 out of 5 by from A bit clunky While it does what is needed, it has a few major weaknesses including: 1. Poorly identifying downloaded dividend 1099's 2. requiring repeating multiple questions to make one change 3. Suggesting that Missouri taxes need to be paid using a mail in voucher even though it asks for the requisite information for electronic transfer.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great Been using turbo tax for years, and we are very pleased
Date published: 2023-04-16
Rated 5 out of 5 by from Very clear in instruction! Was very clear in direction, very thorough on what to do and what needed to be done.
Date published: 2023-04-16
Rated 4 out of 5 by from Its Easy It was easy. I filed this for my son who is deceased and they made it very easy to do
Date published: 2023-04-16
Rated 3 out of 5 by from Very Expensive Using the software is easy. But, it is getting very expensive. I might as well go to a tax preparer and get a more personal experience than using software that can take more from your refund in cost and fees.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2138