TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax has gone downhill I used TT for about 20 years no problem. The past three years have been a nightmare. For 2019 and 2020 there were errors in the return. This year, the disc did not work. So I tried to download as instructed and got 2020 instead of 2021. Had to redo everything. Tried to help my son do his return, which had a W2, and two interest forms. TT found errors but we could not figure out how to fix them. Ended up taking our return and son's return to H&R Block. Never using TurboTax again.
Date published: 2022-04-09
Rated 2 out of 5 by from Why is Turbotax Business still using 1990's UI??? Why is the UI so ancient? Why are the screens so small and are not re-sizeable??? Why doesnt the CA worksheets direct me to where the source numbers/info is? Miserable experience compared to consumer version.
Date published: 2022-04-09
Rated 1 out of 5 by from info not clear I have very simple income and deductions but I still don't think I ever got the chance to put in my health insurance premiums. It became too complicated and I didn't want to put in anything that would cause me trouble so I really don't think my premiums were calculated into the mix.
Date published: 2022-04-09
Rated 5 out of 5 by from Loved that TurboTax has help I have used Turbo Tax for a few years because I prefer to do my own taxes. This is the first year I have taken advantage of the live help and then the Expert. Even with the help my E-file was rejected, but I still feel confident that I can file a by mail return
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is Pretty Good Turbo Tax was easy to use. It's a bit pricey. Most directions were easy to follow.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy!!! This was super easy and will be using Turbo Tax every year.
Date published: 2022-04-09
Rated 5 out of 5 by from I like the Free version of Turbo Tax online It was an easy way to complete my taxes at no cost to me.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax 2021 Very user friendly! Only took an hour to enter and file everything!
Date published: 2022-04-09
Rated 5 out of 5 by from Fairly easy to use! Walked me through very thoroughly. It's just like a CPA guiding you through your tax data.
Date published: 2022-04-09
Rated 4 out of 5 by from AWESOME This is the easiest tax program for my use, I'm not really computer savvy, and I got through it.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax has gone downhill I used TT for about 20 years no problem. The past three years have been a nightmare. For 2019 and 2020 there were errors in the return. This year, the disc did not work. So I tried to download as instructed and got 2020 instead of 2021. Had to redo everything. Tried to help my son do his return, which had a W2, and two interest forms. TT found errors but we could not figure out how to fix them. Ended up taking our return and son's return to H&R Block. Never using TurboTax again.
Date published: 2022-04-09
Rated 2 out of 5 by from Why is Turbotax Business still using 1990's UI??? Why is the UI so ancient? Why are the screens so small and are not re-sizeable??? Why doesnt the CA worksheets direct me to where the source numbers/info is? Miserable experience compared to consumer version.
Date published: 2022-04-09
Rated 1 out of 5 by from info not clear I have very simple income and deductions but I still don't think I ever got the chance to put in my health insurance premiums. It became too complicated and I didn't want to put in anything that would cause me trouble so I really don't think my premiums were calculated into the mix.
Date published: 2022-04-09
Rated 5 out of 5 by from Loved that TurboTax has help I have used Turbo Tax for a few years because I prefer to do my own taxes. This is the first year I have taken advantage of the live help and then the Expert. Even with the help my E-file was rejected, but I still feel confident that I can file a by mail return
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is Pretty Good Turbo Tax was easy to use. It's a bit pricey. Most directions were easy to follow.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy!!! This was super easy and will be using Turbo Tax every year.
Date published: 2022-04-09
Rated 5 out of 5 by from I like the Free version of Turbo Tax online It was an easy way to complete my taxes at no cost to me.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax 2021 Very user friendly! Only took an hour to enter and file everything!
Date published: 2022-04-09
Rated 5 out of 5 by from Fairly easy to use! Walked me through very thoroughly. It's just like a CPA guiding you through your tax data.
Date published: 2022-04-09
Rated 4 out of 5 by from AWESOME This is the easiest tax program for my use, I'm not really computer savvy, and I got through it.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2136