TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Don't like the change Getting the information for filing was OK. The filing was not. Now I had to give my information to another bank to file. Not a Good move. Then to have to pay to get my refund back. Never again.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use Good information on the help spaces and dialogues. Thank you
Date published: 2022-04-10
Rated 5 out of 5 by from Another year of filing made easy I'm a long time Turbo Tax Deluxe user. this year seemed easier than ever, because Turbo Tax was able to copy more information from my previous return.
Date published: 2022-04-10
Rated 3 out of 5 by from More difficult than in the past. Being self employed for the last 40+ years I'm familiar with the various tax form. While Turbo Tax attempts to "make it easy" to navigate, I found this year's version to be more difficult. To find the Schedule C information I had to search for it, every time I wanted to get there.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome User Friendly and clear to understand the questions
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is so easy to use! I actually HATE doing taxes, but Turbo Tax explains every step and lets you double check it at the end. They even give you a option to use the Tax Pro. How much better can it get?
Date published: 2022-04-10
Rated 3 out of 5 by from Not as easy to use as it used to be; serious flaw TT isn't as intuitive or as easy as it used to be. Often the info has to be entered several times instead of being reapplied by TT. One serious flaw I encountered, and based on what I saw on social media, many encountered, is that TT seems only interested in maximizing the Federal refund. For me, this meant the standard deduction. However, when elected to itemize, while my Federal refund went down $200, my state refund increased $1,200 a net $1K gain. By way of example of my first comment, when I elected to itemize, instead of TT eliminating the $600 maximum allowed charitable contribution, I was required to manually eliminate this deduction. This should have been automatic.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to manuever Not to much thinking, it does it for you, no headaches.
Date published: 2022-04-10
Rated 5 out of 5 by from love it and trust it. been using it for years. its great. keep up the good work.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is awesome. TurboTax is awesome. My experience was fantastic would definitely recommend.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2132
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Don't like the change Getting the information for filing was OK. The filing was not. Now I had to give my information to another bank to file. Not a Good move. Then to have to pay to get my refund back. Never again.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use Good information on the help spaces and dialogues. Thank you
Date published: 2022-04-10
Rated 5 out of 5 by from Another year of filing made easy I'm a long time Turbo Tax Deluxe user. this year seemed easier than ever, because Turbo Tax was able to copy more information from my previous return.
Date published: 2022-04-10
Rated 3 out of 5 by from More difficult than in the past. Being self employed for the last 40+ years I'm familiar with the various tax form. While Turbo Tax attempts to "make it easy" to navigate, I found this year's version to be more difficult. To find the Schedule C information I had to search for it, every time I wanted to get there.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome User Friendly and clear to understand the questions
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is so easy to use! I actually HATE doing taxes, but Turbo Tax explains every step and lets you double check it at the end. They even give you a option to use the Tax Pro. How much better can it get?
Date published: 2022-04-10
Rated 3 out of 5 by from Not as easy to use as it used to be; serious flaw TT isn't as intuitive or as easy as it used to be. Often the info has to be entered several times instead of being reapplied by TT. One serious flaw I encountered, and based on what I saw on social media, many encountered, is that TT seems only interested in maximizing the Federal refund. For me, this meant the standard deduction. However, when elected to itemize, while my Federal refund went down $200, my state refund increased $1,200 a net $1K gain. By way of example of my first comment, when I elected to itemize, instead of TT eliminating the $600 maximum allowed charitable contribution, I was required to manually eliminate this deduction. This should have been automatic.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to manuever Not to much thinking, it does it for you, no headaches.
Date published: 2022-04-10
Rated 5 out of 5 by from love it and trust it. been using it for years. its great. keep up the good work.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is awesome. TurboTax is awesome. My experience was fantastic would definitely recommend.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2132