TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Great Program Turbo tax is very simple to use. It walks you through everything. The only downside is it is getting very expensive for a self prep service.
Date published: 2023-07-23
Rated 5 out of 5 by from Overall Easy to use overall really easy to use, but there are a couple of time where I felt i was on google trying to figure out my questions more than using their software. I don't want to pay for premium help when i have minor questions that don't warrant an expert.
Date published: 2023-07-23
Rated 5 out of 5 by from PURE AWESOMENESS I've bee using TurboTax for years and this year was no disappointment. I HIGHLY suggest using them and saving money when it comes to tax preparation. Its, quick, easy, and affordable.
Date published: 2023-07-23
Rated 4 out of 5 by from it was helpful to be able to review everything, and letting me know if something is not correct
Date published: 2023-07-23
Rated 4 out of 5 by from Tax return This program was fairly easy to use and very convenient to file privately from the comfort of your own home.
Date published: 2023-07-23
Rated 5 out of 5 by from Great My experience is always quick and easy. I will always recommend to others.
Date published: 2023-07-23
Rated 5 out of 5 by from I love the ease!!! I love the ease of the walk thru. I don’t trust my information with others. I’m thankful that turbo tax simplifies the process
Date published: 2023-07-23
Rated 3 out of 5 by from Turbo was quick. Less returns due to fees. Fees cut my return in more than half, next year I will look for alternative options next year.
Date published: 2023-07-23
Rated 3 out of 5 by from Payment Process is very frustrating I have used Turbo Tax for several years for Federal and California returns. I always efiled Federal and mailed in CA. This year I decided to also efile CA. In the Turbo Tax software, the price was $20, less a $10 credit for buying at Costco. The charge to my credit card should have been $10.00. When I finally got to the payment site, I was overcharged by $5.
Date published: 2023-07-22
Rated 4 out of 5 by from Probably best available but could be better Some of the questions asked during review could be more clear. Putting in information from K-1s and K-3s could be more clear.
Date published: 2023-07-22
All TurboTax® Offerings Reviews - Page 214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great Program Turbo tax is very simple to use. It walks you through everything. The only downside is it is getting very expensive for a self prep service.
Date published: 2023-07-23
Rated 5 out of 5 by from Overall Easy to use overall really easy to use, but there are a couple of time where I felt i was on google trying to figure out my questions more than using their software. I don't want to pay for premium help when i have minor questions that don't warrant an expert.
Date published: 2023-07-23
Rated 5 out of 5 by from PURE AWESOMENESS I've bee using TurboTax for years and this year was no disappointment. I HIGHLY suggest using them and saving money when it comes to tax preparation. Its, quick, easy, and affordable.
Date published: 2023-07-23
Rated 4 out of 5 by from it was helpful to be able to review everything, and letting me know if something is not correct
Date published: 2023-07-23
Rated 4 out of 5 by from Tax return This program was fairly easy to use and very convenient to file privately from the comfort of your own home.
Date published: 2023-07-23
Rated 5 out of 5 by from Great My experience is always quick and easy. I will always recommend to others.
Date published: 2023-07-23
Rated 5 out of 5 by from I love the ease!!! I love the ease of the walk thru. I don’t trust my information with others. I’m thankful that turbo tax simplifies the process
Date published: 2023-07-23
Rated 3 out of 5 by from Turbo was quick. Less returns due to fees. Fees cut my return in more than half, next year I will look for alternative options next year.
Date published: 2023-07-23
Rated 3 out of 5 by from Payment Process is very frustrating I have used Turbo Tax for several years for Federal and California returns. I always efiled Federal and mailed in CA. This year I decided to also efile CA. In the Turbo Tax software, the price was $20, less a $10 credit for buying at Costco. The charge to my credit card should have been $10.00. When I finally got to the payment site, I was overcharged by $5.
Date published: 2023-07-22
Rated 4 out of 5 by from Probably best available but could be better Some of the questions asked during review could be more clear. Putting in information from K-1s and K-3s could be more clear.
Date published: 2023-07-22
All TurboTax® Offerings Reviews - Page 214