TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Works for me Decent walk thru, good questions, was helpful and pretty quick.
Date published: 2022-04-14
Rated 5 out of 5 by from Great program and very user friendly! Both live experts were very friendly and most helpful!
Date published: 2022-04-14
Rated 5 out of 5 by from ES BUENISIMO BUENO ES MUY PRACTICO CUANDO SABES QUE HACER PORQUE TE LLEVA DE LA MANO
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Have used for many years and this year I upgraded and it was well worth it
Date published: 2022-04-14
Rated 5 out of 5 by from Very user friendly I had such a seamless process filling my taxes and felt effortless
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is the only way to go! Easy as 1,2,3... again. Give it a try, you won't be sorry.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax 2021 had lots of mistakes. I don't recall what forms were the issue, but I did my fiance's taxes and mine using 2021 Turbo Tax, and when it got to checking the Federal Return for errors, both his and mine came up with errors on forms that I didn't even understand how to fill out. His had something to do with child tax credits (even though he has no dependents). I don't recall what issue mine had but it was also something weird that didn't make sense. ALSO one really annoying mistake was the Use Tax page. There was no option to choose "I bought stuff out of state, but paid Michigan tax on it already." It forced you to pick one of the options, but the problem was none of the options applied. Poor workforce for Turbo Tax this year or what? After this experience I'm half-tempted to do my own taxes next year or get a tax preparer that is NOT Turbo Tax. I'm now giving a "1" star instead of "2" because I'm trying to post the review and all the nicknames I choose are used already. ANNOYING.
Date published: 2022-04-14
Rated 5 out of 5 by from well done The process was easy to follow. The service made the process easy.
Date published: 2022-04-14
Rated 5 out of 5 by from So easy Easiest language to follow step by step. Very easy to import documents.
Date published: 2022-04-14
Rated 5 out of 5 by from Tania is very knowledgeable and helpful! Tania did a good job helping me with my taxes. She understood the whole situation and provided me guidance on how I can best file my taxes.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works for me Decent walk thru, good questions, was helpful and pretty quick.
Date published: 2022-04-14
Rated 5 out of 5 by from Great program and very user friendly! Both live experts were very friendly and most helpful!
Date published: 2022-04-14
Rated 5 out of 5 by from ES BUENISIMO BUENO ES MUY PRACTICO CUANDO SABES QUE HACER PORQUE TE LLEVA DE LA MANO
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Have used for many years and this year I upgraded and it was well worth it
Date published: 2022-04-14
Rated 5 out of 5 by from Very user friendly I had such a seamless process filling my taxes and felt effortless
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is the only way to go! Easy as 1,2,3... again. Give it a try, you won't be sorry.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax 2021 had lots of mistakes. I don't recall what forms were the issue, but I did my fiance's taxes and mine using 2021 Turbo Tax, and when it got to checking the Federal Return for errors, both his and mine came up with errors on forms that I didn't even understand how to fill out. His had something to do with child tax credits (even though he has no dependents). I don't recall what issue mine had but it was also something weird that didn't make sense. ALSO one really annoying mistake was the Use Tax page. There was no option to choose "I bought stuff out of state, but paid Michigan tax on it already." It forced you to pick one of the options, but the problem was none of the options applied. Poor workforce for Turbo Tax this year or what? After this experience I'm half-tempted to do my own taxes next year or get a tax preparer that is NOT Turbo Tax. I'm now giving a "1" star instead of "2" because I'm trying to post the review and all the nicknames I choose are used already. ANNOYING.
Date published: 2022-04-14
Rated 5 out of 5 by from well done The process was easy to follow. The service made the process easy.
Date published: 2022-04-14
Rated 5 out of 5 by from So easy Easiest language to follow step by step. Very easy to import documents.
Date published: 2022-04-14
Rated 5 out of 5 by from Tania is very knowledgeable and helpful! Tania did a good job helping me with my taxes. She understood the whole situation and provided me guidance on how I can best file my taxes.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2125