TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax makes Filing Easy Clear, Step-by-Step actions to transact and verify data was very helpful and made sense. Reviewing all reasonable options and situations based on input was excellent.
Date published: 2022-04-12
Rated 5 out of 5 by from Yea - it was pretty simple It walked me right thru with exactly what I needed
Date published: 2022-04-12
Rated 3 out of 5 by from Adoption Form Wouldn't Delete When uploading my W2 by picture, it created an adoption tax, which I deleted immediately. Once I got to the end, it kept asking me to add in child information. I hadn't added a dependent. I had clear everything out and enter manually. Took multiple times for it to finally go away and let me file.
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS AWESOM EASY TO USE and UNDERSTAND Should be available to everyone
Date published: 2022-04-12
Rated 5 out of 5 by from Super Simple to use! Super easy to use, videos, pop ups make understanding certain points simple. Great format. Will be back next year! Thank you!
Date published: 2022-04-12
Rated 3 out of 5 by from No "Live Specialist" option on Desktop I've used TurboTax for years. Each year you make the desktop version more difficult to use. I pay for a premium home and business so I can get a live tax person. There is no "get help" option and no way to contact a CPA on the phone unless you wait on hold for the general line and then wait on hold again for the CPA once they route you. I am paying a premium, please make it easy for me to contact a live person when I need help on the DESKTOP version. Also, there is no way to link your desktop version and the online profile for support either.
Date published: 2022-04-12
Rated 5 out of 5 by from Another year with Turbo Tax. I have been doing our joint Federal Tax returns for over 15 years. Nothing gets lost to this program if you follow the long guided path.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Awesome Turbotax is easy to use and walks you through all the information you need to process your tax return
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo tax is a slog This takes so long even though I have all my info neatly kept in a spreadsheet. With all the tack on fees along the way, it makes me wonder if I should just pay someone instead of spending so many hours doing it myself.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Amazing It is so easy to use and it answers questions when you need help.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2121
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes Filing Easy Clear, Step-by-Step actions to transact and verify data was very helpful and made sense. Reviewing all reasonable options and situations based on input was excellent.
Date published: 2022-04-12
Rated 5 out of 5 by from Yea - it was pretty simple It walked me right thru with exactly what I needed
Date published: 2022-04-12
Rated 3 out of 5 by from Adoption Form Wouldn't Delete When uploading my W2 by picture, it created an adoption tax, which I deleted immediately. Once I got to the end, it kept asking me to add in child information. I hadn't added a dependent. I had clear everything out and enter manually. Took multiple times for it to finally go away and let me file.
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS AWESOM EASY TO USE and UNDERSTAND Should be available to everyone
Date published: 2022-04-12
Rated 5 out of 5 by from Super Simple to use! Super easy to use, videos, pop ups make understanding certain points simple. Great format. Will be back next year! Thank you!
Date published: 2022-04-12
Rated 3 out of 5 by from No "Live Specialist" option on Desktop I've used TurboTax for years. Each year you make the desktop version more difficult to use. I pay for a premium home and business so I can get a live tax person. There is no "get help" option and no way to contact a CPA on the phone unless you wait on hold for the general line and then wait on hold again for the CPA once they route you. I am paying a premium, please make it easy for me to contact a live person when I need help on the DESKTOP version. Also, there is no way to link your desktop version and the online profile for support either.
Date published: 2022-04-12
Rated 5 out of 5 by from Another year with Turbo Tax. I have been doing our joint Federal Tax returns for over 15 years. Nothing gets lost to this program if you follow the long guided path.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Awesome Turbotax is easy to use and walks you through all the information you need to process your tax return
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo tax is a slog This takes so long even though I have all my info neatly kept in a spreadsheet. With all the tack on fees along the way, it makes me wonder if I should just pay someone instead of spending so many hours doing it myself.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Amazing It is so easy to use and it answers questions when you need help.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2121