TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so EASY! Easy to install, easy to use and easy to file! Been using it for years and never had any issues
Date published: 2021-05-06
Rated 4 out of 5 by from I use it all the time I find TT to be a great way to file my taxes. I have been using it for years.
Date published: 2021-05-06
Rated 3 out of 5 by from I am not sure about E-fileing It rejected my returns for an incorrect AGI. I checked my 2019 returns and what I had entered was correct. I am now filing for the second time.
Date published: 2021-05-06
Rated 3 out of 5 by from bumps along the way Started with one reviewer - after I forgot to respond for a few days, closed my file. Next reviewer said they would be able to file my return because I had RSUs. I specifically used TurboTax Live so someone could manage this for me. The last reviewer said they were able to manage my RSUs and did so. Also, the last reviewer insisted we file some consulting income (less than $2,000) as self-employed. We have never filed this way because it isn't worth the effort or potential tax savings. It also bumped up the cost of my service to the "Full Service Self-Employed" status. I was given a 20% discount, but the code didn't work during checkout.
Date published: 2021-05-06
Rated 5 out of 5 by from Quick and Easy!!! This is my second year to use them. This experience was a great one!!!
Date published: 2021-05-06
Rated 1 out of 5 by from Awful Turbo tax takes your money and makes it so much harder to file your taxes
Date published: 2021-05-06
Rated 4 out of 5 by from Near essential, but some bugs I"m not sure how I'd ever fill out my taxes without TT. Have a lot of investments of various kinds that get to be a mess, and TT makes getting everything organized and on the correct form relatively easy. However, especially when it comes to to report Form K-1 information, TT is a mess. Never had so many error messages, or so many things I had to deconflict myself from broker 1099B statements. The software in TT should be able to handle all that, but doesn't. As many users know, there are also various problems with keeping data from past K-1s properly updated when going to a new tax year. They really need to focus on the K-1 interface and clean it up.
Date published: 2021-05-06
Rated 4 out of 5 by from 2020 was a Crazy Year turbo is a great service and very helpful .I will use them again.
Date published: 2021-05-06
Rated 5 out of 5 by from First time using full service The service is well worth the money. If you have more complex taxes, it would be even more valuable. My tax expert, Mark, was very personable, and quick to communicate. He clearly outline what the differences in the tax code were between 2019 and 2020.
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax Live is WORTH IT!! It was so easy to use and convenient. I got all my questions answered promptly. My Live expert was patient and always took the time to make sure I understood. Worth every penny to be able to get my taxes done by a professional in the comfort of my own home and at times that worked for me. Will definitely use again.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 2116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so EASY! Easy to install, easy to use and easy to file! Been using it for years and never had any issues
Date published: 2021-05-06
Rated 4 out of 5 by from I use it all the time I find TT to be a great way to file my taxes. I have been using it for years.
Date published: 2021-05-06
Rated 3 out of 5 by from I am not sure about E-fileing It rejected my returns for an incorrect AGI. I checked my 2019 returns and what I had entered was correct. I am now filing for the second time.
Date published: 2021-05-06
Rated 3 out of 5 by from bumps along the way Started with one reviewer - after I forgot to respond for a few days, closed my file. Next reviewer said they would be able to file my return because I had RSUs. I specifically used TurboTax Live so someone could manage this for me. The last reviewer said they were able to manage my RSUs and did so. Also, the last reviewer insisted we file some consulting income (less than $2,000) as self-employed. We have never filed this way because it isn't worth the effort or potential tax savings. It also bumped up the cost of my service to the "Full Service Self-Employed" status. I was given a 20% discount, but the code didn't work during checkout.
Date published: 2021-05-06
Rated 5 out of 5 by from Quick and Easy!!! This is my second year to use them. This experience was a great one!!!
Date published: 2021-05-06
Rated 1 out of 5 by from Awful Turbo tax takes your money and makes it so much harder to file your taxes
Date published: 2021-05-06
Rated 4 out of 5 by from Near essential, but some bugs I"m not sure how I'd ever fill out my taxes without TT. Have a lot of investments of various kinds that get to be a mess, and TT makes getting everything organized and on the correct form relatively easy. However, especially when it comes to to report Form K-1 information, TT is a mess. Never had so many error messages, or so many things I had to deconflict myself from broker 1099B statements. The software in TT should be able to handle all that, but doesn't. As many users know, there are also various problems with keeping data from past K-1s properly updated when going to a new tax year. They really need to focus on the K-1 interface and clean it up.
Date published: 2021-05-06
Rated 4 out of 5 by from 2020 was a Crazy Year turbo is a great service and very helpful .I will use them again.
Date published: 2021-05-06
Rated 5 out of 5 by from First time using full service The service is well worth the money. If you have more complex taxes, it would be even more valuable. My tax expert, Mark, was very personable, and quick to communicate. He clearly outline what the differences in the tax code were between 2019 and 2020.
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax Live is WORTH IT!! It was so easy to use and convenient. I got all my questions answered promptly. My Live expert was patient and always took the time to make sure I understood. Worth every penny to be able to get my taxes done by a professional in the comfort of my own home and at times that worked for me. Will definitely use again.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 2116