TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from Turbo Tax is easy and simple TurboTax was super easy and simple. I recommend it to anyone having trouble figuring out where to do their taxes.
Date published: 2022-04-12
Rated 4 out of 5 by from Mmostly good although some issues this year Handling investments is not as clean as I would have hoped. Specifically if you had funds that had some foreign investments. The brokerage report doesn't always list specifics which I understand when they list various. But when asked for the specifics, a small window comes up with no related data and asks for input. Very tedious! I have used turbo tax for many years and it kept asking me for history of prior years. Even after I opened the prior years returns and had them live on the computer. That shoudl be simpler Thank you for asking -
Date published: 2022-04-12
Rated 3 out of 5 by from Difficult to maneuver through different areas Turbo is good BUT I dislike the fact that you cannot see how your numbers are showing up on the actual tax return until you get to the very end. I would prefer to be able to pull up each page of my return as it is being done. For example, after I fill in all of numbers for my Schedule A I would like to be able to reference the actual schedule A immediately.
Date published: 2022-04-12
Rated 2 out of 5 by from TurboTax continues to get more expensive for less TurboTax gets more expensive for Self-Employed individuals every year - over $250 this year! My customer service rep was kind, but the solution TurboTax came to with a form misbehaving and asking for incorrect information was to skip the form and not claim the tax credit - pretty painful when I'm already paying $250+ for your service for TurboTax to be the reason I can't claim a credit. Please fix the function of Schedule M1 so it follows the state laws and bring prices down.
Date published: 2022-04-12
Rated 5 out of 5 by from LOVE Turbo Tax! Using Turbo Tax has been so easy for the past 8 plus years! If I have questions, I can speak with an expert immediately which allows me to do something more fun than sitting for hours begin frustrated! Thank you Turbo for making Tax season a lot less stressful and for giving me the option to also be protected if the IRS does red flag me.
Date published: 2022-04-12
Rated 2 out of 5 by from Not much help Living in a different time zone makes it almost impossible to get person to person help. As with most U.S. based operations, your application will not except anything other than U.S. telephone numbers.
Date published: 2022-04-12
Rated 5 out of 5 by from I like TurboTax very much. It is easy to use and informative. I have confidence in the process.
Date published: 2022-04-12
Rated 5 out of 5 by from A big fan of Turbo Tax! Been using for several years, and love the interface and the ease of use. I have used the LIVE HELP feature several times and the experts have always been helpful, professional, and useful.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is a life saver The flow has improved over the years. I have been using Turbo Tax for many years (when the program was on floppy drives) and the last two years you have improved the flow very much. Makes it work the money!
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS VERY USER FRIENDLY THIS IS A VERY USER FRIENDLY SOFTWARE PACKAGE AND NO WITH NO PROBLEMS
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy and simple TurboTax was super easy and simple. I recommend it to anyone having trouble figuring out where to do their taxes.
Date published: 2022-04-12
Rated 4 out of 5 by from Mmostly good although some issues this year Handling investments is not as clean as I would have hoped. Specifically if you had funds that had some foreign investments. The brokerage report doesn't always list specifics which I understand when they list various. But when asked for the specifics, a small window comes up with no related data and asks for input. Very tedious! I have used turbo tax for many years and it kept asking me for history of prior years. Even after I opened the prior years returns and had them live on the computer. That shoudl be simpler Thank you for asking -
Date published: 2022-04-12
Rated 3 out of 5 by from Difficult to maneuver through different areas Turbo is good BUT I dislike the fact that you cannot see how your numbers are showing up on the actual tax return until you get to the very end. I would prefer to be able to pull up each page of my return as it is being done. For example, after I fill in all of numbers for my Schedule A I would like to be able to reference the actual schedule A immediately.
Date published: 2022-04-12
Rated 2 out of 5 by from TurboTax continues to get more expensive for less TurboTax gets more expensive for Self-Employed individuals every year - over $250 this year! My customer service rep was kind, but the solution TurboTax came to with a form misbehaving and asking for incorrect information was to skip the form and not claim the tax credit - pretty painful when I'm already paying $250+ for your service for TurboTax to be the reason I can't claim a credit. Please fix the function of Schedule M1 so it follows the state laws and bring prices down.
Date published: 2022-04-12
Rated 5 out of 5 by from LOVE Turbo Tax! Using Turbo Tax has been so easy for the past 8 plus years! If I have questions, I can speak with an expert immediately which allows me to do something more fun than sitting for hours begin frustrated! Thank you Turbo for making Tax season a lot less stressful and for giving me the option to also be protected if the IRS does red flag me.
Date published: 2022-04-12
Rated 2 out of 5 by from Not much help Living in a different time zone makes it almost impossible to get person to person help. As with most U.S. based operations, your application will not except anything other than U.S. telephone numbers.
Date published: 2022-04-12
Rated 5 out of 5 by from I like TurboTax very much. It is easy to use and informative. I have confidence in the process.
Date published: 2022-04-12
Rated 5 out of 5 by from A big fan of Turbo Tax! Been using for several years, and love the interface and the ease of use. I have used the LIVE HELP feature several times and the experts have always been helpful, professional, and useful.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is a life saver The flow has improved over the years. I have been using Turbo Tax for many years (when the program was on floppy drives) and the last two years you have improved the flow very much. Makes it work the money!
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS VERY USER FRIENDLY THIS IS A VERY USER FRIENDLY SOFTWARE PACKAGE AND NO WITH NO PROBLEMS
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2115