TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is so easy to use!!! We have used Turbo Tax for many years. It has always been easy to follow and I feel confident that our taxes are filed correctly.
Date published: 2021-05-06
Rated 4 out of 5 by from helpful Make Life Easy. Can get max return as you run through all the questions without missing items.
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome and fast expert advice I had questions on my tax returns, and it literally only took a few seconds to be connected to a tax expert that answered all of my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from This is great! It was so easy and convenient! All you have to do is upload docs, speak to an accountant assigned to you, you get messages/notifications, and a list of what docs are needed.
Date published: 2021-05-06
Rated 5 out of 5 by from Easy to use We have been using Turbo Tax for years and love it.
Date published: 2021-05-06
Rated 5 out of 5 by from What a Relief Martha a 20 year veteran was the best help i could have asked for. Spent 30 minutes on the phone answering all the questions i had and doing research into specific questions for my situation. What a relief
Date published: 2021-05-06
Rated 3 out of 5 by from It was painful I wanted to import my partial done turbo tax files into my laptop from desktop. DID NOT let me do that although I imported all the turbo tax files into my laptop in proper place under "Users" directory. Very bothering. I had to finish my file to print pdf as filing file. My MA state tax seems awful. I did not even earn $7700 in MA and my Taxes due was about $7700... how can this be possible?
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax - 14 consecutive years Getting easier every year to complete and file my taxes. After using the product since 2006 wouldn't think about a change.
Date published: 2021-05-06
Rated 4 out of 5 by from TT Live FS is awesome, but pricey! Chas, my expert was awesome. The product could improve on clients being able to view their returns before payment. There is no state detail even during client review. Also, a progress ticker or pie tracker showing progress on the return would be awesome and helps experts to protect their time instead of answering customers' status of their returns.
Date published: 2021-05-06
Rated 5 out of 5 by from SOOOOOO EASY!!!! First of all so easy, the software walks you thru the process. 2nd I had an issue and waited less than 3 min for a specialist to come on the line. Daniel was the specialist and he walked me thru the process and explained it all to me-very patient and kind!
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 2115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so easy to use!!! We have used Turbo Tax for many years. It has always been easy to follow and I feel confident that our taxes are filed correctly.
Date published: 2021-05-06
Rated 4 out of 5 by from helpful Make Life Easy. Can get max return as you run through all the questions without missing items.
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome and fast expert advice I had questions on my tax returns, and it literally only took a few seconds to be connected to a tax expert that answered all of my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from This is great! It was so easy and convenient! All you have to do is upload docs, speak to an accountant assigned to you, you get messages/notifications, and a list of what docs are needed.
Date published: 2021-05-06
Rated 5 out of 5 by from Easy to use We have been using Turbo Tax for years and love it.
Date published: 2021-05-06
Rated 5 out of 5 by from What a Relief Martha a 20 year veteran was the best help i could have asked for. Spent 30 minutes on the phone answering all the questions i had and doing research into specific questions for my situation. What a relief
Date published: 2021-05-06
Rated 3 out of 5 by from It was painful I wanted to import my partial done turbo tax files into my laptop from desktop. DID NOT let me do that although I imported all the turbo tax files into my laptop in proper place under "Users" directory. Very bothering. I had to finish my file to print pdf as filing file. My MA state tax seems awful. I did not even earn $7700 in MA and my Taxes due was about $7700... how can this be possible?
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax - 14 consecutive years Getting easier every year to complete and file my taxes. After using the product since 2006 wouldn't think about a change.
Date published: 2021-05-06
Rated 4 out of 5 by from TT Live FS is awesome, but pricey! Chas, my expert was awesome. The product could improve on clients being able to view their returns before payment. There is no state detail even during client review. Also, a progress ticker or pie tracker showing progress on the return would be awesome and helps experts to protect their time instead of answering customers' status of their returns.
Date published: 2021-05-06
Rated 5 out of 5 by from SOOOOOO EASY!!!! First of all so easy, the software walks you thru the process. 2nd I had an issue and waited less than 3 min for a specialist to come on the line. Daniel was the specialist and he walked me thru the process and explained it all to me-very patient and kind!
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 2115