TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Great solution great service very knowledgeable staff
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy and Efficient I've used the product for a number of years now, and have always been able to file easily and without much trouble. TurboTax guides you through your taxes effortlessly and even gives you tips if you don't quite understand something.
Date published: 2022-04-14
Rated 1 out of 5 by from It did its job $$$ Gets more expensive every year. Definitely switching to a CPA - at least I'll know what it costs up front!
Date published: 2022-04-14
Rated 4 out of 5 by from all worked well until the end All was fine but, at the end, if I wanted to NOT pay for a state filing ($25) it appeared I had to back a whole bunch of sheets and repeat entering info again and it just wasn't worth that extra time; I'm a bit displeased you didn't provide a quickie "I decided not to pay for my state tax efiling - go ahead and file the federal"
Date published: 2022-04-14
Rated 5 out of 5 by from Very helpful! I’ve called 3 times for help with filing and each person has been patient and helpful.
Date published: 2022-04-14
Rated 5 out of 5 by from File every year - It's Great We have been using TurboTax now for several years its been pretty quick doing the taxes overall. There have been stumbles but quickly processed correction. It basically took two days with Sole Proprietorship and a S-Corp included as well with personal taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from So simple to use! Turbotax made tax time easy. A huge weight off my shoulders!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Awesome! Great system. Loved it. Would file my taxes through it again.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Outstanding I have used TurboTax for 5 years now and I like that it has the latest Tax Law information each year. I have also gotten assistance from various TurboTax agent and they were very helpful in answering my questions.
Date published: 2022-04-14
Rated 2 out of 5 by from Not at all Happy Used Premier version and have nothing but problems getting IRS to accept the electronic submission of my 2020 AGI (correct and verified via IRS). Also, nothing says state submission costs 25.00 (or more) until you attempt to actually submit. Not sure with all the rejections on the federal forms that state might double or triple hit my credit card for the additional submissions with the AGI problem.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2113
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great solution great service very knowledgeable staff
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy and Efficient I've used the product for a number of years now, and have always been able to file easily and without much trouble. TurboTax guides you through your taxes effortlessly and even gives you tips if you don't quite understand something.
Date published: 2022-04-14
Rated 1 out of 5 by from It did its job $$$ Gets more expensive every year. Definitely switching to a CPA - at least I'll know what it costs up front!
Date published: 2022-04-14
Rated 4 out of 5 by from all worked well until the end All was fine but, at the end, if I wanted to NOT pay for a state filing ($25) it appeared I had to back a whole bunch of sheets and repeat entering info again and it just wasn't worth that extra time; I'm a bit displeased you didn't provide a quickie "I decided not to pay for my state tax efiling - go ahead and file the federal"
Date published: 2022-04-14
Rated 5 out of 5 by from Very helpful! I’ve called 3 times for help with filing and each person has been patient and helpful.
Date published: 2022-04-14
Rated 5 out of 5 by from File every year - It's Great We have been using TurboTax now for several years its been pretty quick doing the taxes overall. There have been stumbles but quickly processed correction. It basically took two days with Sole Proprietorship and a S-Corp included as well with personal taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from So simple to use! Turbotax made tax time easy. A huge weight off my shoulders!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Awesome! Great system. Loved it. Would file my taxes through it again.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Outstanding I have used TurboTax for 5 years now and I like that it has the latest Tax Law information each year. I have also gotten assistance from various TurboTax agent and they were very helpful in answering my questions.
Date published: 2022-04-14
Rated 2 out of 5 by from Not at all Happy Used Premier version and have nothing but problems getting IRS to accept the electronic submission of my 2020 AGI (correct and verified via IRS). Also, nothing says state submission costs 25.00 (or more) until you attempt to actually submit. Not sure with all the rejections on the federal forms that state might double or triple hit my credit card for the additional submissions with the AGI problem.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2113