TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy taxes with Turbo Tax So straightforward and easy! Thankful that this software exists and does a review for you at the end to check your audit level.
Date published: 2021-03-28
Rated 4 out of 5 by from Great Job!!! Quick and Easy!!! I did not have to use the Turbo Tax Live feature of the program.
Date published: 2021-03-28
Rated 5 out of 5 by from Easygoing Six years no problems great experience with refunds!
Date published: 2021-03-28
Rated 2 out of 5 by from Turbo Tax is no longer intuitive Unless you pay double, and get the Turbo Tax max (or live?), it's far more work than it was in the past. I've used Turbo Tax for many years, but am very disappointed.
Date published: 2021-03-28
Rated 5 out of 5 by from It's great! Simple to use especially for the novice users like me
Date published: 2021-03-28
Rated 5 out of 5 by from Jeremiah is Awesome! Jeremiah spent over an hour with me over the phone (and 20 minutes after he should've been off work) to help with Case #475008151. I was prompted to upgrade to Turbo Tax Deluxe and was not able to complete my returns due to a glitch that was stating I withdrew from my Savings when I did not. He made a very annoying situation pleasant with his friendly and funny personality and persistence to resolve the issue. Even though this was not an issue he was familiar with he was great at being the middle man between myself and IT. When we finally had a resolution from IT to pay with a voucher I accidently messed up and paid with my credit card, which delayed the issue even further, pushing him into working overtime, and he wasn't even mad. I appreciate his patience, can-do attitude, speedy resolution time, and friendliness. He should get a raise!
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo Tax is great I've used Turbo Tax for many year and have found it to be easy to use and thorough with the step-by-step process. I do wish that the cost of e-filing the states was included in the price. I paid $53.00 for TurboTax Deluxe and then another $45 for purchasing another state tax form, and then $50.00 for e-filing both states - total cost with tax about $150.00. I kinda felt like I was being nickled and dimed with all the additional costs..
Date published: 2021-03-28
Rated 4 out of 5 by from Great Tool Used Turbo Tax for years, great tool for preparing returns.
Date published: 2021-03-28
Rated 5 out of 5 by from Makes it easy Thanks for a great program. I could do it for free on other sites, but Turbo Tax makes it easy to do taxes, that it is worth the buy.
Date published: 2021-03-28
Rated 4 out of 5 by from Very helpful Very user friendly, walked us through the steps very quickly
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 2112
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy taxes with Turbo Tax So straightforward and easy! Thankful that this software exists and does a review for you at the end to check your audit level.
Date published: 2021-03-28
Rated 4 out of 5 by from Great Job!!! Quick and Easy!!! I did not have to use the Turbo Tax Live feature of the program.
Date published: 2021-03-28
Rated 5 out of 5 by from Easygoing Six years no problems great experience with refunds!
Date published: 2021-03-28
Rated 2 out of 5 by from Turbo Tax is no longer intuitive Unless you pay double, and get the Turbo Tax max (or live?), it's far more work than it was in the past. I've used Turbo Tax for many years, but am very disappointed.
Date published: 2021-03-28
Rated 5 out of 5 by from It's great! Simple to use especially for the novice users like me
Date published: 2021-03-28
Rated 5 out of 5 by from Jeremiah is Awesome! Jeremiah spent over an hour with me over the phone (and 20 minutes after he should've been off work) to help with Case #475008151. I was prompted to upgrade to Turbo Tax Deluxe and was not able to complete my returns due to a glitch that was stating I withdrew from my Savings when I did not. He made a very annoying situation pleasant with his friendly and funny personality and persistence to resolve the issue. Even though this was not an issue he was familiar with he was great at being the middle man between myself and IT. When we finally had a resolution from IT to pay with a voucher I accidently messed up and paid with my credit card, which delayed the issue even further, pushing him into working overtime, and he wasn't even mad. I appreciate his patience, can-do attitude, speedy resolution time, and friendliness. He should get a raise!
Date published: 2021-03-28
Rated 4 out of 5 by from Turbo Tax is great I've used Turbo Tax for many year and have found it to be easy to use and thorough with the step-by-step process. I do wish that the cost of e-filing the states was included in the price. I paid $53.00 for TurboTax Deluxe and then another $45 for purchasing another state tax form, and then $50.00 for e-filing both states - total cost with tax about $150.00. I kinda felt like I was being nickled and dimed with all the additional costs..
Date published: 2021-03-28
Rated 4 out of 5 by from Great Tool Used Turbo Tax for years, great tool for preparing returns.
Date published: 2021-03-28
Rated 5 out of 5 by from Makes it easy Thanks for a great program. I could do it for free on other sites, but Turbo Tax makes it easy to do taxes, that it is worth the buy.
Date published: 2021-03-28
Rated 4 out of 5 by from Very helpful Very user friendly, walked us through the steps very quickly
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 2112