TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Easy but NYS forms have issues I have used Turbo Tax for many years now with no issues. But this year, wasted hours on NYS forms trying to figure out why I kept getting a problem noted - other additions subtractions stmt (225), noting an eror with 6 codes. Ended up my issue was that I had entered an amount of zero on several lines. Their software should be able to tell the difference between zero and blank! Wasted a LOT of time figuring that out.
Date published: 2021-05-02
Rated 5 out of 5 by from awesome easy experience This is a very easy way to file your taxes. I enjoy using TURBO TAX
Date published: 2021-05-02
Rated 5 out of 5 by from Worked well Everything went better than I expected. I will use this again next year.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax live is definitely a plus! Filing my taxes with TurboTax live was very fast easy and convenient and knowing that the tax professional was going to have your taxes filed professionally was definitely comforting to know. I will definitely be using this service for the upcoming tax years!
Date published: 2021-05-02
Rated 5 out of 5 by from To the point Helpful CPAs and clear documentation make the process too easy.
Date published: 2021-05-02
Rated 1 out of 5 by from Crapppppp turbotax said refund of 22.00.Had to pay 1100.00.crappp
Date published: 2021-05-02
Rated 3 out of 5 by from It's OK Sometimes unclear, but we managed. We liked the DeLuxe version better.
Date published: 2021-05-02
Rated 5 out of 5 by from He is amazing He was so kind, helped me so much! He was answering to all of my question, he tries hard to understand you, very friendly too. Thank you!
Date published: 2021-05-02
Rated 3 out of 5 by from Every year I am charged to file my State I purchase the download every year. My download should include one free state filing. I select that I want to use my free state and I am charged for it anyway when I efile.
Date published: 2021-05-02
Rated 4 out of 5 by from It's Pretty Good Thankful for the "expert" who we had to call because we couldn't figure out how to delete a form filed by accident. Would have been nice to have had that option in the actual body of the work and not to have to figure out what link to access in the side bar.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Easy but NYS forms have issues I have used Turbo Tax for many years now with no issues. But this year, wasted hours on NYS forms trying to figure out why I kept getting a problem noted - other additions subtractions stmt (225), noting an eror with 6 codes. Ended up my issue was that I had entered an amount of zero on several lines. Their software should be able to tell the difference between zero and blank! Wasted a LOT of time figuring that out.
Date published: 2021-05-02
Rated 5 out of 5 by from awesome easy experience This is a very easy way to file your taxes. I enjoy using TURBO TAX
Date published: 2021-05-02
Rated 5 out of 5 by from Worked well Everything went better than I expected. I will use this again next year.
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax live is definitely a plus! Filing my taxes with TurboTax live was very fast easy and convenient and knowing that the tax professional was going to have your taxes filed professionally was definitely comforting to know. I will definitely be using this service for the upcoming tax years!
Date published: 2021-05-02
Rated 5 out of 5 by from To the point Helpful CPAs and clear documentation make the process too easy.
Date published: 2021-05-02
Rated 1 out of 5 by from Crapppppp turbotax said refund of 22.00.Had to pay 1100.00.crappp
Date published: 2021-05-02
Rated 3 out of 5 by from It's OK Sometimes unclear, but we managed. We liked the DeLuxe version better.
Date published: 2021-05-02
Rated 5 out of 5 by from He is amazing He was so kind, helped me so much! He was answering to all of my question, he tries hard to understand you, very friendly too. Thank you!
Date published: 2021-05-02
Rated 3 out of 5 by from Every year I am charged to file my State I purchase the download every year. My download should include one free state filing. I select that I want to use my free state and I am charged for it anyway when I efile.
Date published: 2021-05-02
Rated 4 out of 5 by from It's Pretty Good Thankful for the "expert" who we had to call because we couldn't figure out how to delete a form filed by accident. Would have been nice to have had that option in the actual body of the work and not to have to figure out what link to access in the side bar.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2112