TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Outstanding The price is more than worth the value of this tax service online. Expedient, professional and RWA (Ready Willing and Able) to help. Thank you to the young lady that called from turbotax and helped with the issue that came up. Totally confident in her advice.
Date published: 2021-03-20
Rated 3 out of 5 by from Had issues with State Return "File later" When both Fed and State were reviewed and ready; a side screen popped up to advise holding off on filing State due to some tax laws that were so new, Turbo was still working on them for all states. The 'simple ' way to E file Fed and delay State was NOT simple at all. I ended requesting and getting a call from a representative, who was hard to understand - he sent a link to our email; did not really help. I had to back up several pages to find the option to CHANGE filing status for state, yet efile Fed today. The advisement was clear and important about the state laws... but as I've said, the "SIMPLE" way to file Fed and delay State filing was not at all like the printed word provided
Date published: 2021-03-20
Rated 5 out of 5 by from Great So easy to use and it takes you right through the process no problems
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Makes It Easy Turbo Tax makes filing my returns quick and easy. Thanks!
Date published: 2021-03-20
Rated 4 out of 5 by from 2020 TT Review Been using it for years, and I find it fairly easy to use.
Date published: 2021-03-20
Rated 3 out of 5 by from They make you upgrade to packages that cost money They make you upgrade to packages that cost money, then make you pay extra for the state return. Guess I will go to my state website and do it for free there.
Date published: 2021-03-20
Rated 4 out of 5 by from TurboTax is reliable and easy to follow Used this product for yeas and find it dependable year over year.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome the product itself is very thorough--i also had a positive experience with the Chat person (Christine) who also utilized the Co-view feature successfully
Date published: 2021-03-20
Rated 5 out of 5 by from Family fun time We did taxes together as a family. The little comments along the way to congratulate or help guide were very entertaining and helps feel better about filing taxes.
Date published: 2021-03-20
Rated 5 out of 5 by from awesome good. it was very easy and took me through step by step
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 2111
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Outstanding The price is more than worth the value of this tax service online. Expedient, professional and RWA (Ready Willing and Able) to help. Thank you to the young lady that called from turbotax and helped with the issue that came up. Totally confident in her advice.
Date published: 2021-03-20
Rated 3 out of 5 by from Had issues with State Return "File later" When both Fed and State were reviewed and ready; a side screen popped up to advise holding off on filing State due to some tax laws that were so new, Turbo was still working on them for all states. The 'simple ' way to E file Fed and delay State was NOT simple at all. I ended requesting and getting a call from a representative, who was hard to understand - he sent a link to our email; did not really help. I had to back up several pages to find the option to CHANGE filing status for state, yet efile Fed today. The advisement was clear and important about the state laws... but as I've said, the "SIMPLE" way to file Fed and delay State filing was not at all like the printed word provided
Date published: 2021-03-20
Rated 5 out of 5 by from Great So easy to use and it takes you right through the process no problems
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Makes It Easy Turbo Tax makes filing my returns quick and easy. Thanks!
Date published: 2021-03-20
Rated 4 out of 5 by from 2020 TT Review Been using it for years, and I find it fairly easy to use.
Date published: 2021-03-20
Rated 3 out of 5 by from They make you upgrade to packages that cost money They make you upgrade to packages that cost money, then make you pay extra for the state return. Guess I will go to my state website and do it for free there.
Date published: 2021-03-20
Rated 4 out of 5 by from TurboTax is reliable and easy to follow Used this product for yeas and find it dependable year over year.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome the product itself is very thorough--i also had a positive experience with the Chat person (Christine) who also utilized the Co-view feature successfully
Date published: 2021-03-20
Rated 5 out of 5 by from Family fun time We did taxes together as a family. The little comments along the way to congratulate or help guide were very entertaining and helps feel better about filing taxes.
Date published: 2021-03-20
Rated 5 out of 5 by from awesome good. it was very easy and took me through step by step
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 2111