TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Using for 5+ years I've used Turbo Tax for over 5 years. I appreciate that they continue to improve the product to make it easier to file.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Yall did Good. Real good. sooooooooooooooooooooooooooooooooo thats good.
Date published: 2023-04-17
Rated 4 out of 5 by from ok easy...requires too many characters in the review...
Date published: 2023-04-17
Rated 2 out of 5 by from Stressful and disappointing experience It was a pretty miserable experience. TurboTax would not interpret my IRA contributions correctly. I knew what Form 8606 should look like, but TurboTax's prompts were not getting me there. I spoke to 4 different customer service agents who were unable to help. I was told that if I bought the desktop version, I would be able to edit the forms directly, and after purchasing, found this to be untrue (one can only edit the worksheets in the desktop version, not the actual forms). Overall, it was a disappointing and very stressful experience. TurboTax needs to improve its software where a taxpayer can edit the actual IRS forms if they so please, not just answer prompts or edit worksheets only.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Easy to Use I wish the government would just take the money and not make tax filing so complicated. TurboTax made preparing my state and federal income tax return a little less painful than it would otherwise be.
Date published: 2023-04-17
Rated 5 out of 5 by from Nice and easy Took longer to find tax documents around the house than it did to enter into TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Stress Free Experience Always a smooth and stress free experience when using Turbo Tax.
Date published: 2023-04-17
Rated 3 out of 5 by from Used for years but NOT all deductions COUNT Used Turbo Tax for 20+ years BUT couldn't get a full $600 on upgrades to our main house. We had $45,000 worth of upgraded Doors and Windows but ONLY $197 in deductions. THAT is terrible. Why say on the IRS publications up to $600 BUT no set amount for that??? TERRIBLE!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is our Go To We have used Turbo Tax the past few years and enjoy its ease of use, affordability, and tracking from year to year. It is easy to take a break from the process and come back to complete our filing. Much better than H&R block or an in-person accountant any day.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to navigate, and quick to file! I will recommend to all my friends!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2111
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Using for 5+ years I've used Turbo Tax for over 5 years. I appreciate that they continue to improve the product to make it easier to file.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Yall did Good. Real good. sooooooooooooooooooooooooooooooooo thats good.
Date published: 2023-04-17
Rated 4 out of 5 by from ok easy...requires too many characters in the review...
Date published: 2023-04-17
Rated 2 out of 5 by from Stressful and disappointing experience It was a pretty miserable experience. TurboTax would not interpret my IRA contributions correctly. I knew what Form 8606 should look like, but TurboTax's prompts were not getting me there. I spoke to 4 different customer service agents who were unable to help. I was told that if I bought the desktop version, I would be able to edit the forms directly, and after purchasing, found this to be untrue (one can only edit the worksheets in the desktop version, not the actual forms). Overall, it was a disappointing and very stressful experience. TurboTax needs to improve its software where a taxpayer can edit the actual IRS forms if they so please, not just answer prompts or edit worksheets only.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Easy to Use I wish the government would just take the money and not make tax filing so complicated. TurboTax made preparing my state and federal income tax return a little less painful than it would otherwise be.
Date published: 2023-04-17
Rated 5 out of 5 by from Nice and easy Took longer to find tax documents around the house than it did to enter into TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Stress Free Experience Always a smooth and stress free experience when using Turbo Tax.
Date published: 2023-04-17
Rated 3 out of 5 by from Used for years but NOT all deductions COUNT Used Turbo Tax for 20+ years BUT couldn't get a full $600 on upgrades to our main house. We had $45,000 worth of upgraded Doors and Windows but ONLY $197 in deductions. THAT is terrible. Why say on the IRS publications up to $600 BUT no set amount for that??? TERRIBLE!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is our Go To We have used Turbo Tax the past few years and enjoy its ease of use, affordability, and tracking from year to year. It is easy to take a break from the process and come back to complete our filing. Much better than H&R block or an in-person accountant any day.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to navigate, and quick to file! I will recommend to all my friends!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2111