TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from TurboTax is getting worse. I've been using TurboTax for years and this time I made a mistake by entering the State tax incorrectly. I spent hours trying to correct it but nothing worked. Finally I updated it the "Estimate Tax" field but after I could not submit State. I gave up and will mail State form.
Date published: 2021-05-02
Rated 4 out of 5 by from TURBO TAX WAS FINE 0000000000000000000000000000000000000000000
Date published: 2021-05-02
Rated 5 out of 5 by from Long time customer still loving the service Long time customer still loving the service! There were a few changes this year, especially dealing with Covid this year. Needless to say there were a lot of life changes. I wasn’t sure how I would properly file this year’s tax preparations. Elizabeth, my tax expert, came through in a pinch! All of my questions were answered and explained and I have felt more comfortable putting the preparation in her hands. Process was simple and easy. I used to do my taxes with the basic plan on my own. Now I don’t mind paying the extra fee for peace of mind and security.
Date published: 2021-05-02
Rated 5 out of 5 by from It's Terrific! As a CPA I can tell you Turbo Tax is extremely easy to use. It just prompts you with questions and you just provide answers. And if you get stuck on a question you just ask for help or clarification. Very intuitive. I've been using it for well over 15 years.
Date published: 2021-05-02
Rated 5 out of 5 by from Awesome Rosa from turbo tax was very helpful and pleasent to speak with and solved my rejected file very quickly in helping me out thank you Rosa
Date published: 2021-05-02
Rated 1 out of 5 by from TurboTaxLive Not What Advertised Unfortunately, turbotax live was not what I expected. My tax expert prepared my taxes but did not explain them well and it was hard to set up a time to talk. I had expected what was advertised- a set up video chat or telephone chat going over all of the taxes in detail. This was not that.
Date published: 2021-05-02
Rated 4 out of 5 by from TurboTax Business saves me time and money I have used Turbotax Business for several years for small family trusts. It is quick and easy and a fraction of the cost the CPA would charge for preparation of the return.
Date published: 2021-05-02
Rated 5 out of 5 by from Helped me alot helped with mistakes iwoyls have made found things I would of never thought of no
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME 8th year of quick and easy filing! Less than 30 minutes and done :)
Date published: 2021-05-02
Rated 5 out of 5 by from EZ Stuff Easy to use. Done in less than 1 hr. Try it, you will like it!!!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax is getting worse. I've been using TurboTax for years and this time I made a mistake by entering the State tax incorrectly. I spent hours trying to correct it but nothing worked. Finally I updated it the "Estimate Tax" field but after I could not submit State. I gave up and will mail State form.
Date published: 2021-05-02
Rated 4 out of 5 by from TURBO TAX WAS FINE 0000000000000000000000000000000000000000000
Date published: 2021-05-02
Rated 5 out of 5 by from Long time customer still loving the service Long time customer still loving the service! There were a few changes this year, especially dealing with Covid this year. Needless to say there were a lot of life changes. I wasn’t sure how I would properly file this year’s tax preparations. Elizabeth, my tax expert, came through in a pinch! All of my questions were answered and explained and I have felt more comfortable putting the preparation in her hands. Process was simple and easy. I used to do my taxes with the basic plan on my own. Now I don’t mind paying the extra fee for peace of mind and security.
Date published: 2021-05-02
Rated 5 out of 5 by from It's Terrific! As a CPA I can tell you Turbo Tax is extremely easy to use. It just prompts you with questions and you just provide answers. And if you get stuck on a question you just ask for help or clarification. Very intuitive. I've been using it for well over 15 years.
Date published: 2021-05-02
Rated 5 out of 5 by from Awesome Rosa from turbo tax was very helpful and pleasent to speak with and solved my rejected file very quickly in helping me out thank you Rosa
Date published: 2021-05-02
Rated 1 out of 5 by from TurboTaxLive Not What Advertised Unfortunately, turbotax live was not what I expected. My tax expert prepared my taxes but did not explain them well and it was hard to set up a time to talk. I had expected what was advertised- a set up video chat or telephone chat going over all of the taxes in detail. This was not that.
Date published: 2021-05-02
Rated 4 out of 5 by from TurboTax Business saves me time and money I have used Turbotax Business for several years for small family trusts. It is quick and easy and a fraction of the cost the CPA would charge for preparation of the return.
Date published: 2021-05-02
Rated 5 out of 5 by from Helped me alot helped with mistakes iwoyls have made found things I would of never thought of no
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME 8th year of quick and easy filing! Less than 30 minutes and done :)
Date published: 2021-05-02
Rated 5 out of 5 by from EZ Stuff Easy to use. Done in less than 1 hr. Try it, you will like it!!!
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2109