TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Plunk for from
This was easy
So far went well. But money isn’t in hand yet so I’m Always still skeptical
Date published: 2022-04-11
Rated 5 out of 5 by
ariel82 from
Helpful on a slightly more complicated year.
I've been using Turbo Tax for years, but had considered going to an accountant this year due to a home purchase and a out of state move. However, the phone support was great and simplified a comparatively complicated tax year.
Date published: 2022-04-11
Rated 5 out of 5 by
Calhun from
Premier full service was worth the peace of mind
All turbotax agents were professional and helpful. I like the experience of having someone else take over the responsibility of doing the taxes correctly when it is a more complex issue, such as moving from state to state, dealing with K-1 filings, and stock sales.
Date published: 2022-04-11
Rated 3 out of 5 by
ejflg from
Turbotax is much more complex than it used to be1
I had a bit of trouble trying to determine what you wanted to be entered on several of the forms and also could not get to speak to a person for an explanation. Also you seem to have a lot more up charges than before at the end - some of which I do not understand.
Date published: 2022-04-11
Rated 5 out of 5 by
Chuanda from
My tax preparer Cameron saved me this year.
He was very helpful and was able to answer all my questions. I would use him again.
Date published: 2022-04-11
Rated 2 out of 5 by
AMP15 from
Too many blank pages
There were too many instances during the topic processes where I finished one section, hit continue and just got a blank page instead of the next section. One example was the W2 entry which is the basic income entry. How can you have a tax program that doesn't let you enter your W2 data?
Date published: 2022-04-11
Rated 5 out of 5 by
TSchmitty from
Excellent and relatively easy to use as always
This is my 20th year using Turbo Tax. Very straight forward to use. Highly recommended for use calculating and filing taxes.
Date published: 2022-04-11
Rated 4 out of 5 by
Iowe Munni from
TIPS
If I owe, I'd love an explanation about why I owe and what I could do next year to not own
Date published: 2022-04-11
Rated 2 out of 5 by
Pandajohn from
Worst Edition Ever
From the constant "unable to update" issues which caused me to uninstall and re-install the software 6 times, to the in form errors that were asking the status of my spouse and farm properties, when I was filing as single and had checked no on the do you own farm property boxes, this was hands down the worst turbo tax experience I've had. Generally, it's very smooth and trouble free, but the 2021 turbo tax was a let down.
Date published: 2022-04-11
Rated 3 out of 5 by
hercfe from
State Tax
The program kept me in a loop asking for me to file state tax. TN is not required this year as indicated on the state dowload page.
All TurboTax® Offerings Reviews - Page 2109
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Plunk for from
This was easy
So far went well. But money isn’t in hand yet so I’m Always still skeptical
Date published: 2022-04-11
Rated 5 out of 5 by
ariel82 from
Helpful on a slightly more complicated year.
I've been using Turbo Tax for years, but had considered going to an accountant this year due to a home purchase and a out of state move. However, the phone support was great and simplified a comparatively complicated tax year.
Date published: 2022-04-11
Rated 5 out of 5 by
Calhun from
Premier full service was worth the peace of mind
All turbotax agents were professional and helpful. I like the experience of having someone else take over the responsibility of doing the taxes correctly when it is a more complex issue, such as moving from state to state, dealing with K-1 filings, and stock sales.
Date published: 2022-04-11
Rated 3 out of 5 by
ejflg from
Turbotax is much more complex than it used to be1
I had a bit of trouble trying to determine what you wanted to be entered on several of the forms and also could not get to speak to a person for an explanation. Also you seem to have a lot more up charges than before at the end - some of which I do not understand.
Date published: 2022-04-11
Rated 5 out of 5 by
Chuanda from
My tax preparer Cameron saved me this year.
He was very helpful and was able to answer all my questions. I would use him again.
Date published: 2022-04-11
Rated 2 out of 5 by
AMP15 from
Too many blank pages
There were too many instances during the topic processes where I finished one section, hit continue and just got a blank page instead of the next section. One example was the W2 entry which is the basic income entry. How can you have a tax program that doesn't let you enter your W2 data?
Date published: 2022-04-11
Rated 5 out of 5 by
TSchmitty from
Excellent and relatively easy to use as always
This is my 20th year using Turbo Tax. Very straight forward to use. Highly recommended for use calculating and filing taxes.
Date published: 2022-04-11
Rated 4 out of 5 by
Iowe Munni from
TIPS
If I owe, I'd love an explanation about why I owe and what I could do next year to not own
Date published: 2022-04-11
Rated 2 out of 5 by
Pandajohn from
Worst Edition Ever
From the constant "unable to update" issues which caused me to uninstall and re-install the software 6 times, to the in form errors that were asking the status of my spouse and farm properties, when I was filing as single and had checked no on the do you own farm property boxes, this was hands down the worst turbo tax experience I've had. Generally, it's very smooth and trouble free, but the 2021 turbo tax was a let down.
Date published: 2022-04-11
Rated 3 out of 5 by
hercfe from
State Tax
The program kept me in a loop asking for me to file state tax. TN is not required this year as indicated on the state dowload page.
All TurboTax® Offerings Reviews - Page 2109
Date published: 2022-04-11