TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I like TurboTax Easy, convenient, thorough. Feel very confident about the whole experience.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax is awful! I was ignored multiple times for almost a month and it could have cost me almost $2,000! I also had to call Turbo Tax 4 times because the specialist I was assigned was either unsupported by Turbo Tax or she was ignoring me.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax does it again. I have used TurboTax for the 20th consecutive year with no problem. Once again, I maximized my refund and am confident that there were no flaws in the process.
Date published: 2022-04-14
Rated 5 out of 5 by from Great software Turbo Tax is user friendly and reliable. I plan to use Turbo Tax for the foreseeable future.
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax Again Charges an Additional Fee Turbo Tax yet again is extremely frustrating with the additional fees they like to tack on after the purchase of the software. So, the Premier software comes with 5 federal e-files and a State paper return, but to e-file the State, I need to pay an extra $25. It makes no sense, just include the State e-files when I buy the software. Why would I want to e-file Federal but not State, especially when I initially tried to file my state, you told me the forms weren't ready and you would email/notify me when they were ready, but never notified me and now I need to file ASAP. Just frustrating at this point.
Date published: 2022-04-14
Rated 5 out of 5 by from Takes the Stress Away The streamlined design, that picked up right where I left off, let me work at my own pace. The repetition of the flow of sections taught me how to "find things" that I wanted to re-check later. I always felt in control. Certain arcane principles got clear explanations, and by the time I was complete with all the sections, I felt comfortable--if surprised--to see a healthy refund.
Date published: 2022-04-14
Rated 5 out of 5 by from awesome super easy fast self explanatory first time using love it
Date published: 2022-04-14
Rated 5 out of 5 by from It's my 5th year for using Turbo Tax I'm a return customer because I feel secure using the Turbo Tax software. But this is the first time that I "downloaded my Quicken data into TT" (a bit scary) and was able to use the result. that was a great help with listing deductions! However, I could have used a tutorial on what not to do in order to avoid duplicate entries (aaugh). Worth the challenge!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is amazing! I really like it, make a hard and challenge process be easy and clean way to do. It iOS impressive.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax was okay So many ads to buy their products. does a poor job of telling you how much taxes you owe per W-2 form. does a poor job of indicating where your tax return money comes from (tax credits).
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like TurboTax Easy, convenient, thorough. Feel very confident about the whole experience.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax is awful! I was ignored multiple times for almost a month and it could have cost me almost $2,000! I also had to call Turbo Tax 4 times because the specialist I was assigned was either unsupported by Turbo Tax or she was ignoring me.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax does it again. I have used TurboTax for the 20th consecutive year with no problem. Once again, I maximized my refund and am confident that there were no flaws in the process.
Date published: 2022-04-14
Rated 5 out of 5 by from Great software Turbo Tax is user friendly and reliable. I plan to use Turbo Tax for the foreseeable future.
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax Again Charges an Additional Fee Turbo Tax yet again is extremely frustrating with the additional fees they like to tack on after the purchase of the software. So, the Premier software comes with 5 federal e-files and a State paper return, but to e-file the State, I need to pay an extra $25. It makes no sense, just include the State e-files when I buy the software. Why would I want to e-file Federal but not State, especially when I initially tried to file my state, you told me the forms weren't ready and you would email/notify me when they were ready, but never notified me and now I need to file ASAP. Just frustrating at this point.
Date published: 2022-04-14
Rated 5 out of 5 by from Takes the Stress Away The streamlined design, that picked up right where I left off, let me work at my own pace. The repetition of the flow of sections taught me how to "find things" that I wanted to re-check later. I always felt in control. Certain arcane principles got clear explanations, and by the time I was complete with all the sections, I felt comfortable--if surprised--to see a healthy refund.
Date published: 2022-04-14
Rated 5 out of 5 by from awesome super easy fast self explanatory first time using love it
Date published: 2022-04-14
Rated 5 out of 5 by from It's my 5th year for using Turbo Tax I'm a return customer because I feel secure using the Turbo Tax software. But this is the first time that I "downloaded my Quicken data into TT" (a bit scary) and was able to use the result. that was a great help with listing deductions! However, I could have used a tutorial on what not to do in order to avoid duplicate entries (aaugh). Worth the challenge!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is amazing! I really like it, make a hard and challenge process be easy and clean way to do. It iOS impressive.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax was okay So many ads to buy their products. does a poor job of telling you how much taxes you owe per W-2 form. does a poor job of indicating where your tax return money comes from (tax credits).
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2106