TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Disappointed Does it really matter ? Did not need the self employed. Should have provided a lesser cost at the end. All fee not disclosed before the end Not as simple as you say it is
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience I used the expert and so glad I did, I may have had some problems if I hadn't chosen to do so. It was worth being able to sleep comfortably at night knowing my taxes are not only done but done correctly.
Date published: 2022-04-10
Rated 4 out of 5 by from Taxes are too complicated Turbo tax tries and it helps. Every year the process gets streamlined a little better.
Date published: 2022-04-10
Rated 5 out of 5 by from Simple and Easy Process I love the topics they give to check for income and deductions and the icons to gather more info without leaving the page I am on.
Date published: 2022-04-10
Rated 2 out of 5 by from Just Okay The federal return was really easy. Called out specific boxes to refer to in each form. State taxes were a nightmare. When they called out the boxes they didn't even match up with the 1040. Super big pain. I don't think I will be using this service again.
Date published: 2022-04-10
Rated 4 out of 5 by from Love the Ease of Use I love the ease of the turbo tax application, if you have questions FAQs are easily accessible and you can always use the online help.
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is cool The process was really quick. It was easy to follow instructions.
Date published: 2022-04-10
Rated 4 out of 5 by from simple and easy to use, predetory payment system turbotax is great and easy to use, I have been using it for years. I just wish the payment method was not so predatory. One option at the beginning for the payed methods would suffice, not a screen trying to get you to pay over $100 every 3 pages you go when filing.
Date published: 2022-04-10
Rated 5 out of 5 by from Quick and Easy Been using turbo tax for about 8 yrs and it's convenient and thorough!
Date published: 2022-04-10
Rated 5 out of 5 by from Super Easy and FREE!?!?! In previous years, Turbo Tax Free Edition had me complete all my taxes only to tell me at the very end that I had to pay if I wanted to file them. I had also heard that Turbo Tax is getting rid of their free edition, but I visited their site and saw they still had the option, so I figured I'd try it once again. This time it took me through everything, super easy, and I was able to e-file my State and Fed and get direct deposit of my refund for ACTUALLY FREE. Thanks for the change of heart Intuit! You really help old people like me who can't afford a tax person.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappointed Does it really matter ? Did not need the self employed. Should have provided a lesser cost at the end. All fee not disclosed before the end Not as simple as you say it is
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience I used the expert and so glad I did, I may have had some problems if I hadn't chosen to do so. It was worth being able to sleep comfortably at night knowing my taxes are not only done but done correctly.
Date published: 2022-04-10
Rated 4 out of 5 by from Taxes are too complicated Turbo tax tries and it helps. Every year the process gets streamlined a little better.
Date published: 2022-04-10
Rated 5 out of 5 by from Simple and Easy Process I love the topics they give to check for income and deductions and the icons to gather more info without leaving the page I am on.
Date published: 2022-04-10
Rated 2 out of 5 by from Just Okay The federal return was really easy. Called out specific boxes to refer to in each form. State taxes were a nightmare. When they called out the boxes they didn't even match up with the 1040. Super big pain. I don't think I will be using this service again.
Date published: 2022-04-10
Rated 4 out of 5 by from Love the Ease of Use I love the ease of the turbo tax application, if you have questions FAQs are easily accessible and you can always use the online help.
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is cool The process was really quick. It was easy to follow instructions.
Date published: 2022-04-10
Rated 4 out of 5 by from simple and easy to use, predetory payment system turbotax is great and easy to use, I have been using it for years. I just wish the payment method was not so predatory. One option at the beginning for the payed methods would suffice, not a screen trying to get you to pay over $100 every 3 pages you go when filing.
Date published: 2022-04-10
Rated 5 out of 5 by from Quick and Easy Been using turbo tax for about 8 yrs and it's convenient and thorough!
Date published: 2022-04-10
Rated 5 out of 5 by from Super Easy and FREE!?!?! In previous years, Turbo Tax Free Edition had me complete all my taxes only to tell me at the very end that I had to pay if I wanted to file them. I had also heard that Turbo Tax is getting rid of their free edition, but I visited their site and saw they still had the option, so I figured I'd try it once again. This time it took me through everything, super easy, and I was able to e-file my State and Fed and get direct deposit of my refund for ACTUALLY FREE. Thanks for the change of heart Intuit! You really help old people like me who can't afford a tax person.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2104