TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Turbo Tax is a pretty useful tool First-time filer of S Corp Taxes. The software was very easy to use and understand.
Date published: 2021-10-16
Rated 4 out of 5 by from Customer Service Rep turned bad into good Annette at Turbo Tax was originally on a chat with me for a simple question I had that took too long to have answered via the chat. She tried multiple ways to check with the experts to get that question addressed -- and finally succeeded. I was impressed by her commitment to helping me out.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is Expert with professional guidance! Great experience with expert advice. Always friendly and professional.
Date published: 2021-10-16
Rated 5 out of 5 by from So easy every time Easy to use, love it every year to make this easy for users like me to get this done
Date published: 2021-10-16
Rated 4 out of 5 by from Turbo Tax Veteran I have used Turbo for several years, but this was our first year of having an LLC and Estimating Taxes which proven interesting and stressful. Turbo Tax suggest we owe a penalty but I'm not so sure. Turbo totally missed questioning on the State taxation of my State pension.
Date published: 2021-10-16
Rated 1 out of 5 by from HORRIBLE SOFTWARE THERE HAS GOT TO BE A BETTER WAY. THIS IS JANKY AND NOT USER FRIENDLY. IT IS 2021 AND IT NEEDS A SEVERE UPDATE!! IT SHOULD ALSO WORK ON MAC'S AND IT DOESN'T. RIDICULOUS!
Date published: 2021-10-16
Rated 5 out of 5 by from Love using TurboTax TurboTax is user friendly and provides answers to your questions. I love the step by step process you go through to ensure that you are getting the most out of her refund.
Date published: 2021-10-16
Rated 3 out of 5 by from Some of the data entry forms were very unclear. 2 years ago it was my favorite. You changed it to be unfriendly.
Date published: 2021-10-16
Rated 5 out of 5 by from turbo tax is awesome this is my 3rd year, I am pleased!!! thank you Turbo tax!!
Date published: 2021-10-16
Rated 3 out of 5 by from Turbo Tax Blew it this time! Had a terrible time with activation. Installed and uninstalled program multiple times, thinking it was my fault. After many hours found a hint on line support suggesting changing resolution. What a waste of time and loads of frustration. Why wasn't this problem fixed?
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a pretty useful tool First-time filer of S Corp Taxes. The software was very easy to use and understand.
Date published: 2021-10-16
Rated 4 out of 5 by from Customer Service Rep turned bad into good Annette at Turbo Tax was originally on a chat with me for a simple question I had that took too long to have answered via the chat. She tried multiple ways to check with the experts to get that question addressed -- and finally succeeded. I was impressed by her commitment to helping me out.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is Expert with professional guidance! Great experience with expert advice. Always friendly and professional.
Date published: 2021-10-16
Rated 5 out of 5 by from So easy every time Easy to use, love it every year to make this easy for users like me to get this done
Date published: 2021-10-16
Rated 4 out of 5 by from Turbo Tax Veteran I have used Turbo for several years, but this was our first year of having an LLC and Estimating Taxes which proven interesting and stressful. Turbo Tax suggest we owe a penalty but I'm not so sure. Turbo totally missed questioning on the State taxation of my State pension.
Date published: 2021-10-16
Rated 1 out of 5 by from HORRIBLE SOFTWARE THERE HAS GOT TO BE A BETTER WAY. THIS IS JANKY AND NOT USER FRIENDLY. IT IS 2021 AND IT NEEDS A SEVERE UPDATE!! IT SHOULD ALSO WORK ON MAC'S AND IT DOESN'T. RIDICULOUS!
Date published: 2021-10-16
Rated 5 out of 5 by from Love using TurboTax TurboTax is user friendly and provides answers to your questions. I love the step by step process you go through to ensure that you are getting the most out of her refund.
Date published: 2021-10-16
Rated 3 out of 5 by from Some of the data entry forms were very unclear. 2 years ago it was my favorite. You changed it to be unfriendly.
Date published: 2021-10-16
Rated 5 out of 5 by from turbo tax is awesome this is my 3rd year, I am pleased!!! thank you Turbo tax!!
Date published: 2021-10-16
Rated 3 out of 5 by from Turbo Tax Blew it this time! Had a terrible time with activation. Installed and uninstalled program multiple times, thinking it was my fault. After many hours found a hint on line support suggesting changing resolution. What a waste of time and loads of frustration. Why wasn't this problem fixed?
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 22