TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
KelleeA from
Doing my taxes this year was a little harder
Not that this is going to change anything moving forward, but this year's taxes were a little challenging. I live in NJ but normally work in NYC and it seems that the tax returns filed for NYC was little harder than expected, especially from previous years. I even tried contacting Turbo Tax customer rep to assist in the situation and I ended up getting a lackluster person who only stick to yes/no answers. I'm pretty sure that I made a mistake somewhere in this year's taxes, but nonetheless I filed, it is over and whatever happens from here I take full responsibility.
Date published: 2023-04-16
Rated 5 out of 5 by
TeeElle from
made things so much easier
Tax day is one of the things that I dreaded looking at entering adulthood. Turbo Tax makes it SO much easier for me
Date published: 2023-04-16
Rated 5 out of 5 by
T from Michigan from
EASY
It was easy to complete my taxes. With out effort and feeling confident.
Date published: 2023-04-16
Rated 5 out of 5 by
bulzosnot from
turbotax keeps taxes complicated
every year, intuit lobbies millions of dollars to keep taxes complicated. all of this could be simple and automated like it is in many other countries, but intuit needs to keep making money.
Date published: 2023-04-16
Rated 5 out of 5 by
Murray in NY from
Solved a Form Filling Glitch with Live Advice
the questions are thorough but I got stuck on a 1099-R form that was missing an entry, and it wasn't clear what was wrong but TT wanted it corrected. I used Live Advice and with some patience was transferred to a person that was quite helpful, we fixed it in 2 minutes and the efile proceeded.
Date published: 2023-04-16
Rated 1 out of 5 by
mikkk from
TurboTax and the downhill slope
TurboTax has changed way too much, more and more over the past three years. If you have insurance you have to pay for deluxe now which is so ridiculous. They have made this service so complicated each year that its now not even worth using. Most likely will never be using again
Date published: 2023-04-16
Rated 4 out of 5 by
TTJB from
Great, but getting more expensive every year
Everything was great. But it seems like Turbo Tax continues to raise their prices for processing fees each year. Next year I plan to shop around to see if I can get my taxes filed for cheaper.
Date published: 2023-04-16
Rated 5 out of 5 by
WillowDrake from
the only way to file taxes
Since i use turbo tax every year, it makes filling taxes a breeze...pulls my required documents in
Date published: 2023-04-16
Rated 5 out of 5 by
JD E from
Simple and timely
I have been a TurboTax customer for 9 years. One of the quickest methods to file a tax return and ensure you receive maximum deductions. The potential refund amount shown in the left hand corner of the website is helpful. We started the filing with us owing the IRS and watched the number change from "negative" to "positive" indicating a return/refund.
Date published: 2023-04-16
Rated 1 out of 5 by
null from
WHY IS YOUR SERVICE THE MOST EXSPENSIVE ?????
Turbo Tax is getting to pricey going to a tax agent Next year 2023 This is Ridiculous $$$$$$$$$$$
All TurboTax® Offerings Reviews - Page 2100
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
KelleeA from
Doing my taxes this year was a little harder
Not that this is going to change anything moving forward, but this year's taxes were a little challenging. I live in NJ but normally work in NYC and it seems that the tax returns filed for NYC was little harder than expected, especially from previous years. I even tried contacting Turbo Tax customer rep to assist in the situation and I ended up getting a lackluster person who only stick to yes/no answers. I'm pretty sure that I made a mistake somewhere in this year's taxes, but nonetheless I filed, it is over and whatever happens from here I take full responsibility.
Date published: 2023-04-16
Rated 5 out of 5 by
TeeElle from
made things so much easier
Tax day is one of the things that I dreaded looking at entering adulthood. Turbo Tax makes it SO much easier for me
Date published: 2023-04-16
Rated 5 out of 5 by
T from Michigan from
EASY
It was easy to complete my taxes. With out effort and feeling confident.
Date published: 2023-04-16
Rated 5 out of 5 by
bulzosnot from
turbotax keeps taxes complicated
every year, intuit lobbies millions of dollars to keep taxes complicated. all of this could be simple and automated like it is in many other countries, but intuit needs to keep making money.
Date published: 2023-04-16
Rated 5 out of 5 by
Murray in NY from
Solved a Form Filling Glitch with Live Advice
the questions are thorough but I got stuck on a 1099-R form that was missing an entry, and it wasn't clear what was wrong but TT wanted it corrected. I used Live Advice and with some patience was transferred to a person that was quite helpful, we fixed it in 2 minutes and the efile proceeded.
Date published: 2023-04-16
Rated 1 out of 5 by
mikkk from
TurboTax and the downhill slope
TurboTax has changed way too much, more and more over the past three years. If you have insurance you have to pay for deluxe now which is so ridiculous. They have made this service so complicated each year that its now not even worth using. Most likely will never be using again
Date published: 2023-04-16
Rated 4 out of 5 by
TTJB from
Great, but getting more expensive every year
Everything was great. But it seems like Turbo Tax continues to raise their prices for processing fees each year. Next year I plan to shop around to see if I can get my taxes filed for cheaper.
Date published: 2023-04-16
Rated 5 out of 5 by
WillowDrake from
the only way to file taxes
Since i use turbo tax every year, it makes filling taxes a breeze...pulls my required documents in
Date published: 2023-04-16
Rated 5 out of 5 by
JD E from
Simple and timely
I have been a TurboTax customer for 9 years. One of the quickest methods to file a tax return and ensure you receive maximum deductions. The potential refund amount shown in the left hand corner of the website is helpful. We started the filing with us owing the IRS and watched the number change from "negative" to "positive" indicating a return/refund.
Date published: 2023-04-16
Rated 1 out of 5 by
null from
WHY IS YOUR SERVICE THE MOST EXSPENSIVE ?????
Turbo Tax is getting to pricey going to a tax agent Next year 2023 This is Ridiculous $$$$$$$$$$$
All TurboTax® Offerings Reviews - Page 2100
Date published: 2023-04-16