TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Doing my taxes this year was a little harder Not that this is going to change anything moving forward, but this year's taxes were a little challenging. I live in NJ but normally work in NYC and it seems that the tax returns filed for NYC was little harder than expected, especially from previous years. I even tried contacting Turbo Tax customer rep to assist in the situation and I ended up getting a lackluster person who only stick to yes/no answers. I'm pretty sure that I made a mistake somewhere in this year's taxes, but nonetheless I filed, it is over and whatever happens from here I take full responsibility.
Date published: 2023-04-16
Rated 5 out of 5 by from made things so much easier Tax day is one of the things that I dreaded looking at entering adulthood. Turbo Tax makes it SO much easier for me
Date published: 2023-04-16
Rated 5 out of 5 by from EASY It was easy to complete my taxes. With out effort and feeling confident.
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax keeps taxes complicated every year, intuit lobbies millions of dollars to keep taxes complicated. all of this could be simple and automated like it is in many other countries, but intuit needs to keep making money.
Date published: 2023-04-16
Rated 5 out of 5 by from Solved a Form Filling Glitch with Live Advice the questions are thorough but I got stuck on a 1099-R form that was missing an entry, and it wasn't clear what was wrong but TT wanted it corrected. I used Live Advice and with some patience was transferred to a person that was quite helpful, we fixed it in 2 minutes and the efile proceeded.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax and the downhill slope TurboTax has changed way too much, more and more over the past three years. If you have insurance you have to pay for deluxe now which is so ridiculous. They have made this service so complicated each year that its now not even worth using. Most likely will never be using again
Date published: 2023-04-16
Rated 4 out of 5 by from Great, but getting more expensive every year Everything was great. But it seems like Turbo Tax continues to raise their prices for processing fees each year. Next year I plan to shop around to see if I can get my taxes filed for cheaper.
Date published: 2023-04-16
Rated 5 out of 5 by from the only way to file taxes Since i use turbo tax every year, it makes filling taxes a breeze...pulls my required documents in
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and timely I have been a TurboTax customer for 9 years. One of the quickest methods to file a tax return and ensure you receive maximum deductions. The potential refund amount shown in the left hand corner of the website is helpful. We started the filing with us owing the IRS and watched the number change from "negative" to "positive" indicating a return/refund.
Date published: 2023-04-16
Rated 1 out of 5 by from WHY IS YOUR SERVICE THE MOST EXSPENSIVE ????? Turbo Tax is getting to pricey going to a tax agent Next year 2023 This is Ridiculous $$$$$$$$$$$
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Doing my taxes this year was a little harder Not that this is going to change anything moving forward, but this year's taxes were a little challenging. I live in NJ but normally work in NYC and it seems that the tax returns filed for NYC was little harder than expected, especially from previous years. I even tried contacting Turbo Tax customer rep to assist in the situation and I ended up getting a lackluster person who only stick to yes/no answers. I'm pretty sure that I made a mistake somewhere in this year's taxes, but nonetheless I filed, it is over and whatever happens from here I take full responsibility.
Date published: 2023-04-16
Rated 5 out of 5 by from made things so much easier Tax day is one of the things that I dreaded looking at entering adulthood. Turbo Tax makes it SO much easier for me
Date published: 2023-04-16
Rated 5 out of 5 by from EASY It was easy to complete my taxes. With out effort and feeling confident.
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax keeps taxes complicated every year, intuit lobbies millions of dollars to keep taxes complicated. all of this could be simple and automated like it is in many other countries, but intuit needs to keep making money.
Date published: 2023-04-16
Rated 5 out of 5 by from Solved a Form Filling Glitch with Live Advice the questions are thorough but I got stuck on a 1099-R form that was missing an entry, and it wasn't clear what was wrong but TT wanted it corrected. I used Live Advice and with some patience was transferred to a person that was quite helpful, we fixed it in 2 minutes and the efile proceeded.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax and the downhill slope TurboTax has changed way too much, more and more over the past three years. If you have insurance you have to pay for deluxe now which is so ridiculous. They have made this service so complicated each year that its now not even worth using. Most likely will never be using again
Date published: 2023-04-16
Rated 4 out of 5 by from Great, but getting more expensive every year Everything was great. But it seems like Turbo Tax continues to raise their prices for processing fees each year. Next year I plan to shop around to see if I can get my taxes filed for cheaper.
Date published: 2023-04-16
Rated 5 out of 5 by from the only way to file taxes Since i use turbo tax every year, it makes filling taxes a breeze...pulls my required documents in
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and timely I have been a TurboTax customer for 9 years. One of the quickest methods to file a tax return and ensure you receive maximum deductions. The potential refund amount shown in the left hand corner of the website is helpful. We started the filing with us owing the IRS and watched the number change from "negative" to "positive" indicating a return/refund.
Date published: 2023-04-16
Rated 1 out of 5 by from WHY IS YOUR SERVICE THE MOST EXSPENSIVE ????? Turbo Tax is getting to pricey going to a tax agent Next year 2023 This is Ridiculous $$$$$$$$$$$
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2100