TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by
Frank2024 from
Turbotax: Intuit Doesn't Care About Their Customer
I was really upset that Intuit made Windows 10 the minimum OS without any alert or notification on the box, in bold letters. Not very customer sensitive. It is also unethical to not clearly and specifically state on the package that the buyer will have to pay $25.00 to e-file their state return. Next year I will be looking at other alternatives before selecting software. As to the program There are some functions, such as clicking on fields to take you to the source that were a definite improvement, but I found many, even slightly complex tax functions, take more time because you have to search for how to do things because Intuit has gone too far in "dumbing down" the program to try to simplify the most simple processes for simple returns. It needs to achieve a better balance between the simplest of returns and those which are slightly more complex.
Date published: 2023-04-16
Rated 5 out of 5 by
ASA4 from
review for turbo tax
Turbo tax was easy to use and navigate throught the program
Date published: 2023-04-16
Rated 5 out of 5 by
BLMKKE from
Excellent tool!!
Not too complicated of a return however love doing it myself. TurboTax is my Tudor and I learn while doing it. If you like to understand the nuances of the tax code explained in a simple and understandable way--use TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by
alfapappy from
TURBO Tax friendly
Easy to use, answers to questions are helpful. Having stored history is awesome.
Date published: 2023-04-16
Rated 3 out of 5 by
tMonayy from
I feel that it's been better in the past
Few hiccups this year, I feel it was smoother in the past.
Date published: 2023-04-16
Rated 5 out of 5 by
BJB1996 from
Love Turbotax! So easy to use!
Step-by step-instructions which reviews often. Have used Turbotax for years with on problems in accessing or filing our tax returns. Our grown children also use Turbotax.
Date published: 2023-04-16
Rated 2 out of 5 by
ThorBert from
Used to be good.
Software is dumber than ever. Asked weird questions over and over that didn't apply and the prices have gone up. I will be using another program in the future even though I have used TurboTax for over 10 years.
Date published: 2023-04-16
Rated 5 out of 5 by
Annestaxes2023 from
So easy to use - thank you Turbo Tax
So easy to use especially for an 81 year old! Turbo tax is user friendly and got my taxes done in less than an hour!!
Date published: 2023-04-16
Rated 5 out of 5 by
sampez from
Turbo Tax is a Timesaver
This product just makes tax time less stressful and a breeze with tax advisers available for chat.
Date published: 2023-04-16
Rated 4 out of 5 by
rsteininger from
easy to use
Turbo tax is easy to use and very helpful. i recommend
All TurboTax® Offerings Reviews - Page 2094
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Frank2024 from
Turbotax: Intuit Doesn't Care About Their Customer
I was really upset that Intuit made Windows 10 the minimum OS without any alert or notification on the box, in bold letters. Not very customer sensitive. It is also unethical to not clearly and specifically state on the package that the buyer will have to pay $25.00 to e-file their state return. Next year I will be looking at other alternatives before selecting software. As to the program There are some functions, such as clicking on fields to take you to the source that were a definite improvement, but I found many, even slightly complex tax functions, take more time because you have to search for how to do things because Intuit has gone too far in "dumbing down" the program to try to simplify the most simple processes for simple returns. It needs to achieve a better balance between the simplest of returns and those which are slightly more complex.
Date published: 2023-04-16
Rated 5 out of 5 by
ASA4 from
review for turbo tax
Turbo tax was easy to use and navigate throught the program
Date published: 2023-04-16
Rated 5 out of 5 by
BLMKKE from
Excellent tool!!
Not too complicated of a return however love doing it myself. TurboTax is my Tudor and I learn while doing it. If you like to understand the nuances of the tax code explained in a simple and understandable way--use TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by
alfapappy from
TURBO Tax friendly
Easy to use, answers to questions are helpful. Having stored history is awesome.
Date published: 2023-04-16
Rated 3 out of 5 by
tMonayy from
I feel that it's been better in the past
Few hiccups this year, I feel it was smoother in the past.
Date published: 2023-04-16
Rated 5 out of 5 by
BJB1996 from
Love Turbotax! So easy to use!
Step-by step-instructions which reviews often. Have used Turbotax for years with on problems in accessing or filing our tax returns. Our grown children also use Turbotax.
Date published: 2023-04-16
Rated 2 out of 5 by
ThorBert from
Used to be good.
Software is dumber than ever. Asked weird questions over and over that didn't apply and the prices have gone up. I will be using another program in the future even though I have used TurboTax for over 10 years.
Date published: 2023-04-16
Rated 5 out of 5 by
Annestaxes2023 from
So easy to use - thank you Turbo Tax
So easy to use especially for an 81 year old! Turbo tax is user friendly and got my taxes done in less than an hour!!
Date published: 2023-04-16
Rated 5 out of 5 by
sampez from
Turbo Tax is a Timesaver
This product just makes tax time less stressful and a breeze with tax advisers available for chat.
Date published: 2023-04-16
Rated 4 out of 5 by
rsteininger from
easy to use
Turbo tax is easy to use and very helpful. i recommend
All TurboTax® Offerings Reviews - Page 2094
Date published: 2023-04-16