TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Turbotax: Intuit Doesn't Care About Their Customer I was really upset that Intuit made Windows 10 the minimum OS without any alert or notification on the box, in bold letters. Not very customer sensitive. It is also unethical to not clearly and specifically state on the package that the buyer will have to pay $25.00 to e-file their state return. Next year I will be looking at other alternatives before selecting software. As to the program There are some functions, such as clicking on fields to take you to the source that were a definite improvement, but I found many, even slightly complex tax functions, take more time because you have to search for how to do things because Intuit has gone too far in "dumbing down" the program to try to simplify the most simple processes for simple returns. It needs to achieve a better balance between the simplest of returns and those which are slightly more complex.
Date published: 2023-04-16
Rated 5 out of 5 by from review for turbo tax Turbo tax was easy to use and navigate throught the program
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent tool!! Not too complicated of a return however love doing it myself. TurboTax is my Tudor and I learn while doing it. If you like to understand the nuances of the tax code explained in a simple and understandable way--use TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO Tax friendly Easy to use, answers to questions are helpful. Having stored history is awesome.
Date published: 2023-04-16
Rated 3 out of 5 by from I feel that it's been better in the past Few hiccups this year, I feel it was smoother in the past.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbotax! So easy to use! Step-by step-instructions which reviews often. Have used Turbotax for years with on problems in accessing or filing our tax returns. Our grown children also use Turbotax.
Date published: 2023-04-16
Rated 2 out of 5 by from Used to be good. Software is dumber than ever. Asked weird questions over and over that didn't apply and the prices have gone up. I will be using another program in the future even though I have used TurboTax for over 10 years.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy to use - thank you Turbo Tax So easy to use especially for an 81 year old! Turbo tax is user friendly and got my taxes done in less than an hour!!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a Timesaver This product just makes tax time less stressful and a breeze with tax advisers available for chat.
Date published: 2023-04-16
Rated 4 out of 5 by from easy to use Turbo tax is easy to use and very helpful. i recommend
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2094
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax: Intuit Doesn't Care About Their Customer I was really upset that Intuit made Windows 10 the minimum OS without any alert or notification on the box, in bold letters. Not very customer sensitive. It is also unethical to not clearly and specifically state on the package that the buyer will have to pay $25.00 to e-file their state return. Next year I will be looking at other alternatives before selecting software. As to the program There are some functions, such as clicking on fields to take you to the source that were a definite improvement, but I found many, even slightly complex tax functions, take more time because you have to search for how to do things because Intuit has gone too far in "dumbing down" the program to try to simplify the most simple processes for simple returns. It needs to achieve a better balance between the simplest of returns and those which are slightly more complex.
Date published: 2023-04-16
Rated 5 out of 5 by from review for turbo tax Turbo tax was easy to use and navigate throught the program
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent tool!! Not too complicated of a return however love doing it myself. TurboTax is my Tudor and I learn while doing it. If you like to understand the nuances of the tax code explained in a simple and understandable way--use TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO Tax friendly Easy to use, answers to questions are helpful. Having stored history is awesome.
Date published: 2023-04-16
Rated 3 out of 5 by from I feel that it's been better in the past Few hiccups this year, I feel it was smoother in the past.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbotax! So easy to use! Step-by step-instructions which reviews often. Have used Turbotax for years with on problems in accessing or filing our tax returns. Our grown children also use Turbotax.
Date published: 2023-04-16
Rated 2 out of 5 by from Used to be good. Software is dumber than ever. Asked weird questions over and over that didn't apply and the prices have gone up. I will be using another program in the future even though I have used TurboTax for over 10 years.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy to use - thank you Turbo Tax So easy to use especially for an 81 year old! Turbo tax is user friendly and got my taxes done in less than an hour!!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a Timesaver This product just makes tax time less stressful and a breeze with tax advisers available for chat.
Date published: 2023-04-16
Rated 4 out of 5 by from easy to use Turbo tax is easy to use and very helpful. i recommend
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2094