TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great software Have used Turbo Tax for a number of years. I found the software very good. Just follow the steps. This is the first year 2021 that I filed electronically. Really easy.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax rating very convenient will use again !!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax program is awesome I am very pleased with the ease of using the tax program It is easy to use and provides you with an easy way to review your tax information. This allows me to spend less time trying to determine how to file my taxes.
Date published: 2021-05-02
Rated 4 out of 5 by from Best business tax software... but still buggy TurboTax Business has been our "Go To" business tax software for 20+ years. Works well although does have some bugs and logic errors requiring patience and workarounds. Still VERY affordable vs. paying CPAs $1,500+ for each of our 6 business entities (C-corp, 3 LLCs, 2 LPs).
Date published: 2021-05-02
Rated 5 out of 5 by from Thank you sooo much turbo tax Turbo tax helped me thru any confusing parts and made it easy to file
Date published: 2021-05-02
Rated 4 out of 5 by from Helpful suggestion Turbo tax is an excellent tax software. My issue is that other tax programs do not charge for additional states or for filing more than state return and I feel this is where Intuit will lose customers. Suggest to re-look at the structure and figure out a way to reduce the other states program or filing charges. There can not be that many but for those that have more than one state it will be a game changer to switch.
Date published: 2021-05-02
Rated 3 out of 5 by from More cumbersome than its' ever been!!!!!!! Got the job done; however, at a great cost of time!!!!!!! If one doesn't have the 2019 AGI figure, then expect to have to "play" with an automated system for, at the least, 45 minutes!!!
Date published: 2021-05-02
Rated 4 out of 5 by from Live Help The addition of live help was awesome and reassuring
Date published: 2021-05-02
Rated 4 out of 5 by from More simple steps It was organized but wanted more simple steps. It would be good if the product is cheaper and allow more than one free State filing.
Date published: 2021-05-02
Rated 3 out of 5 by from no direct place to get questions answered Have used Turbo Tax since it came out. Used to be a place you could click on to get forms explained in layman's language. I can no longer find this feature. (Ex: If I don't know what a cost basis is, or how to figure out foreign income from investments, then I am on my own.) Was nice to see things explained a little better in the past -right in the interview. Yes, there was a feature to exit and ask the community, but then you had to wait for an answer. I am just interested in terms being defined so the average -non-accountant-type person can understand it. I learned so much in the past, but really there were no learning tools this year to speak on. I had difficulty understanding the forms and terms and what was really wanted with very little in the way of explanations for the past couple of years.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2094
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great software Have used Turbo Tax for a number of years. I found the software very good. Just follow the steps. This is the first year 2021 that I filed electronically. Really easy.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax rating very convenient will use again !!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax program is awesome I am very pleased with the ease of using the tax program It is easy to use and provides you with an easy way to review your tax information. This allows me to spend less time trying to determine how to file my taxes.
Date published: 2021-05-02
Rated 4 out of 5 by from Best business tax software... but still buggy TurboTax Business has been our "Go To" business tax software for 20+ years. Works well although does have some bugs and logic errors requiring patience and workarounds. Still VERY affordable vs. paying CPAs $1,500+ for each of our 6 business entities (C-corp, 3 LLCs, 2 LPs).
Date published: 2021-05-02
Rated 5 out of 5 by from Thank you sooo much turbo tax Turbo tax helped me thru any confusing parts and made it easy to file
Date published: 2021-05-02
Rated 4 out of 5 by from Helpful suggestion Turbo tax is an excellent tax software. My issue is that other tax programs do not charge for additional states or for filing more than state return and I feel this is where Intuit will lose customers. Suggest to re-look at the structure and figure out a way to reduce the other states program or filing charges. There can not be that many but for those that have more than one state it will be a game changer to switch.
Date published: 2021-05-02
Rated 3 out of 5 by from More cumbersome than its' ever been!!!!!!! Got the job done; however, at a great cost of time!!!!!!! If one doesn't have the 2019 AGI figure, then expect to have to "play" with an automated system for, at the least, 45 minutes!!!
Date published: 2021-05-02
Rated 4 out of 5 by from Live Help The addition of live help was awesome and reassuring
Date published: 2021-05-02
Rated 4 out of 5 by from More simple steps It was organized but wanted more simple steps. It would be good if the product is cheaper and allow more than one free State filing.
Date published: 2021-05-02
Rated 3 out of 5 by from no direct place to get questions answered Have used Turbo Tax since it came out. Used to be a place you could click on to get forms explained in layman's language. I can no longer find this feature. (Ex: If I don't know what a cost basis is, or how to figure out foreign income from investments, then I am on my own.) Was nice to see things explained a little better in the past -right in the interview. Yes, there was a feature to exit and ask the community, but then you had to wait for an answer. I am just interested in terms being defined so the average -non-accountant-type person can understand it. I learned so much in the past, but really there were no learning tools this year to speak on. I had difficulty understanding the forms and terms and what was really wanted with very little in the way of explanations for the past couple of years.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2094