TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from A bit more time consuming than before. Overall, the style of explaining users how specific numbers are calculated, is awesome. But, I wish they had adapted this style for all sections. In tax breaks section, this was missing for child and dependent credit. Explanation using actual calculations really clears things up (as done in other sections). Moreover, I had to talk to 4 different people to clarify what was going on in the calculation. It was a bit of a let down, when I could google and that helped me a bit as well. I ended up spending more time than I expected (or had to in the past).
Date published: 2021-05-07
Rated 5 out of 5 by from Great experience, saved me so much time Excellent experience with Turbo Tax, every year. I always recommend to my friends.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Best money spent I no time to file myself so just let TurboTax..
Date published: 2021-05-07
Rated 5 out of 5 by from greatds good to use, it may take you about 20 minutes to do the whole tax return
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use. It saved me a lot time. However, the cost to purchase another state and additional cost for state e-file adds up. There should be a package for people that have to file several state.
Date published: 2021-05-07
Rated 5 out of 5 by from Awsome Great We had no problems at all thanks to Turbo Tax
Date published: 2021-05-07
Rated 5 out of 5 by from The help from Experts are great. I would like to Thank you Rachelle The Tax specialist. She is very helpful and very patient. She owned the problems. Great Job !!!
Date published: 2021-05-07
Rated 5 out of 5 by from Magic medicine should be write off Easy and enjoyable makes me want to do it again Idk y there is a minimum to review
Date published: 2021-05-07
Rated 4 out of 5 by from easy very easy to do for w-2. keep past information. anyone can do it.
Date published: 2021-05-07
Rated 3 out of 5 by from Error message won't let me file my taxes I completed my taxes and an ommission on the program for COVID-19 Relief won't let me file my taxes. This is ridiculous. Said a solution will be ready by the end of April and we are in May and still waiting.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 2093
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A bit more time consuming than before. Overall, the style of explaining users how specific numbers are calculated, is awesome. But, I wish they had adapted this style for all sections. In tax breaks section, this was missing for child and dependent credit. Explanation using actual calculations really clears things up (as done in other sections). Moreover, I had to talk to 4 different people to clarify what was going on in the calculation. It was a bit of a let down, when I could google and that helped me a bit as well. I ended up spending more time than I expected (or had to in the past).
Date published: 2021-05-07
Rated 5 out of 5 by from Great experience, saved me so much time Excellent experience with Turbo Tax, every year. I always recommend to my friends.
Date published: 2021-05-07
Rated 5 out of 5 by from Great Best money spent I no time to file myself so just let TurboTax..
Date published: 2021-05-07
Rated 5 out of 5 by from greatds good to use, it may take you about 20 minutes to do the whole tax return
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use. It saved me a lot time. However, the cost to purchase another state and additional cost for state e-file adds up. There should be a package for people that have to file several state.
Date published: 2021-05-07
Rated 5 out of 5 by from Awsome Great We had no problems at all thanks to Turbo Tax
Date published: 2021-05-07
Rated 5 out of 5 by from The help from Experts are great. I would like to Thank you Rachelle The Tax specialist. She is very helpful and very patient. She owned the problems. Great Job !!!
Date published: 2021-05-07
Rated 5 out of 5 by from Magic medicine should be write off Easy and enjoyable makes me want to do it again Idk y there is a minimum to review
Date published: 2021-05-07
Rated 4 out of 5 by from easy very easy to do for w-2. keep past information. anyone can do it.
Date published: 2021-05-07
Rated 3 out of 5 by from Error message won't let me file my taxes I completed my taxes and an ommission on the program for COVID-19 Relief won't let me file my taxes. This is ridiculous. Said a solution will be ready by the end of April and we are in May and still waiting.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 2093