TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Still good but slipping I've been using Turbotax for 30 years and this was the first year I had to call support. After several phone calls and 3-4 hours the problem was found. The problem is that the online version is only good for a single use. I bought the upgrade that I didn't need, believing I could use it for a more complex tax return later. No so and it caused a hugh waste of my time. Had I known going in that the online version was a single user only, I would have bought the program at a store as usual.
Date published: 2022-04-10
Rated 1 out of 5 by from Deception I wanted to use the TurboTax free version since I am a student and short on cash and have very simple taxes, but it was not even an option for me to choose. I was forced into choosing TurboTax deluxe for $55 or upgrade to an even more expensive version.
Date published: 2022-04-10
Rated 5 out of 5 by from It's Good I liked it. I liked it a lot. Filing taxes has never been more fun!
Date published: 2022-04-10
Rated 1 out of 5 by from Not what it used to be I have been using Turbo Tax for over 10 years - this will be my last. Have had multiple issues leaving me very unhappy and very frustrated.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbotax new charges for seniors Charges were once Free File, now charged for other forms than simple 1040
Date published: 2022-04-10
Rated 5 out of 5 by from Thank you!!! Very helpful Everything went smooth, I had a lot of stuff to file this year!!! It was handled beautifully.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax is a great way to go It was a pleasant experience with talking to them and getting this help
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax helps me understand the tax structure TurboTax walks me through every aspect of filing federal tax and state tax. Make me aware of the details and refer me to read IRS pub. I prepare the tax filing and learn a lot using this software.
Date published: 2022-04-10
Rated 5 out of 5 by from Tax Cynthia was very helpful. She, answer multiple tax questions! that we had.
Date published: 2022-04-10
Rated 2 out of 5 by from TurobTax for Business - IRREVOCABLE TRUST RETURN Average program. Huge shortcoming is the inability to import data from financial institutions OR permit a pdf attachment of 1099B information. A terrific shortcoming of the program and reason to look for other suppliers for 2022 tax return
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2092
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still good but slipping I've been using Turbotax for 30 years and this was the first year I had to call support. After several phone calls and 3-4 hours the problem was found. The problem is that the online version is only good for a single use. I bought the upgrade that I didn't need, believing I could use it for a more complex tax return later. No so and it caused a hugh waste of my time. Had I known going in that the online version was a single user only, I would have bought the program at a store as usual.
Date published: 2022-04-10
Rated 1 out of 5 by from Deception I wanted to use the TurboTax free version since I am a student and short on cash and have very simple taxes, but it was not even an option for me to choose. I was forced into choosing TurboTax deluxe for $55 or upgrade to an even more expensive version.
Date published: 2022-04-10
Rated 5 out of 5 by from It's Good I liked it. I liked it a lot. Filing taxes has never been more fun!
Date published: 2022-04-10
Rated 1 out of 5 by from Not what it used to be I have been using Turbo Tax for over 10 years - this will be my last. Have had multiple issues leaving me very unhappy and very frustrated.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbotax new charges for seniors Charges were once Free File, now charged for other forms than simple 1040
Date published: 2022-04-10
Rated 5 out of 5 by from Thank you!!! Very helpful Everything went smooth, I had a lot of stuff to file this year!!! It was handled beautifully.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax is a great way to go It was a pleasant experience with talking to them and getting this help
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax helps me understand the tax structure TurboTax walks me through every aspect of filing federal tax and state tax. Make me aware of the details and refer me to read IRS pub. I prepare the tax filing and learn a lot using this software.
Date published: 2022-04-10
Rated 5 out of 5 by from Tax Cynthia was very helpful. She, answer multiple tax questions! that we had.
Date published: 2022-04-10
Rated 2 out of 5 by from TurobTax for Business - IRREVOCABLE TRUST RETURN Average program. Huge shortcoming is the inability to import data from financial institutions OR permit a pdf attachment of 1099B information. A terrific shortcoming of the program and reason to look for other suppliers for 2022 tax return
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2092