TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from easy to follow instrutions easy to use 2nd year in a row will continue to use in future
Date published: 2021-03-30
Rated 5 out of 5 by from This is so easy easy to use and easy to understand this is the best ....thank you
Date published: 2021-03-30
Rated 2 out of 5 by from awesome it was easy to use. it was quick and very user friendly
Date published: 2021-03-30
Rated 4 out of 5 by from Works well except for estimated taxes Overall Turbo Tax works well and it is reasonably easy to navigate. However, I can't for the life of me figure out how to apply some of my refund to next year's taxes using the step-by-step method -- I have to revert to Forms. And I don't see how to handle estimated taxes in the step-by-step method either. It's not even easy in the Forms method.
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax continues to improve TurboTax is fairly easy to use, and having it remember and carry forward data from the previous year is very helpful.
Date published: 2021-03-30
Rated 4 out of 5 by from Typical TurboTax efficiency, with a few glitches Like the last 22 years. filing with TurboTax was easy and much less expensive than tax preparation services. The interface is better than ever, an the options for navigating the resources are plentiful. There are some fields that do not save correctly. I enter information about transportation expenses, for example, and the in the Review, these same questions come up as unanswered. My other suggestion is to make it simpler to search and immediately go to any page or worksheet that matches a keyword (search) entry.
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax Is Awesome! Very easy to use. Didn't take long to fill out at all.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax was so simple to use. I did not engage with a rep but I had a seamless experience.
Date published: 2021-03-30
Rated 4 out of 5 by from Give It A Try My first time using intuit turbotax, Premier. I gotta say I was really nervous but my person that did my taxes for free through VITA/TCE the last few years assured me I could do them myself using this product. I have investments so I imported all my tax information (was super easy) and it populated into all the correct areas. I did have a questions that I had to call intuit for after I read through all the trouble shooting tips (which were easy to understand). The tips in the end, were telling me to contact my financial advisor, but I thought maybe intuit could answer. After intuits recommendation, I called my advisor and it was an easy fix but the tip had to come from the advisor. The people at intuit are well trained and are not quick to pass you off they just keep trying. Thank you TURBOTAX.
Date published: 2021-03-30
Rated 4 out of 5 by from great easy to use, ......................................
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 2091
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to follow instrutions easy to use 2nd year in a row will continue to use in future
Date published: 2021-03-30
Rated 5 out of 5 by from This is so easy easy to use and easy to understand this is the best ....thank you
Date published: 2021-03-30
Rated 2 out of 5 by from awesome it was easy to use. it was quick and very user friendly
Date published: 2021-03-30
Rated 4 out of 5 by from Works well except for estimated taxes Overall Turbo Tax works well and it is reasonably easy to navigate. However, I can't for the life of me figure out how to apply some of my refund to next year's taxes using the step-by-step method -- I have to revert to Forms. And I don't see how to handle estimated taxes in the step-by-step method either. It's not even easy in the Forms method.
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax continues to improve TurboTax is fairly easy to use, and having it remember and carry forward data from the previous year is very helpful.
Date published: 2021-03-30
Rated 4 out of 5 by from Typical TurboTax efficiency, with a few glitches Like the last 22 years. filing with TurboTax was easy and much less expensive than tax preparation services. The interface is better than ever, an the options for navigating the resources are plentiful. There are some fields that do not save correctly. I enter information about transportation expenses, for example, and the in the Review, these same questions come up as unanswered. My other suggestion is to make it simpler to search and immediately go to any page or worksheet that matches a keyword (search) entry.
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax Is Awesome! Very easy to use. Didn't take long to fill out at all.
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax was so simple to use. I did not engage with a rep but I had a seamless experience.
Date published: 2021-03-30
Rated 4 out of 5 by from Give It A Try My first time using intuit turbotax, Premier. I gotta say I was really nervous but my person that did my taxes for free through VITA/TCE the last few years assured me I could do them myself using this product. I have investments so I imported all my tax information (was super easy) and it populated into all the correct areas. I did have a questions that I had to call intuit for after I read through all the trouble shooting tips (which were easy to understand). The tips in the end, were telling me to contact my financial advisor, but I thought maybe intuit could answer. After intuits recommendation, I called my advisor and it was an easy fix but the tip had to come from the advisor. The people at intuit are well trained and are not quick to pass you off they just keep trying. Thank you TURBOTAX.
Date published: 2021-03-30
Rated 4 out of 5 by from great easy to use, ......................................
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 2091