TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Preejith from
Turbo Tax Online was great with expert service
Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by
kn105 from
Turbo Tax NOT GOOD this year
I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
Date published: 2022-04-10
Rated 5 out of 5 by
MervMM from
He was very helpful and patient.
This was a fantastic experience since I have been putting it off for too long. I am glad it has been taken care of and I enjoyed the interaction with Ernesto.
Date published: 2022-04-10
Rated 4 out of 5 by
TURBOJANE2021 from
FILING TAXES IS STRESSFUL, TURBO IS A GREAT TOOL
FILING TAXES IS STRESSFUL, AND ONE TENDS TO PROCRASTINATE IN DOING SO. TURBO WILL WALK YOU THROUGH DOING YOUR OWN TAX PREPARATION AS THOUGH YOU WERE SITTING ACROSS THE DESK FROM A TAX PREPARER.
Date published: 2022-04-10
Rated 4 out of 5 by
nhooks1970 from
very easy to use
i read about it online and it lived up to what the article stated....very informative
Date published: 2022-04-10
Rated 5 out of 5 by
Joy1963 from
Okay
I had to change agents! Bryan’s performance was below par! How ever the new agent did a better job.
Date published: 2022-04-10
Rated 3 out of 5 by
drew73384 from
Pay wall
Hello the experience of filing taxes is great toward end is when the payment pressure a lot of options for no reason
Date published: 2022-04-10
Rated 4 out of 5 by
BAB032522 from
finally completed
I put off doing the return because I knew I was going to owe. Thankfully it ended up not quite as bad as I estimated
Date published: 2022-04-10
Rated 2 out of 5 by
Miles G from
User interface not intuitive
In general the wording and side hints are helpful, but the client itself has many errors diminishing the UX experience. Particularly I thought the process of having to go back to retrieve state tax information that I'd already entered in the system during my session, after selecting to file state taxes separately (from e-file federal taxes) to be very unintuitive to the user
Date published: 2022-04-10
Rated 2 out of 5 by
Vidra14 from
Two stars
Every year Intuit Turbotax makes customer hard time to e-file. I have all the information inputted then, still I have to print Federal Tax as well as State Tax copies to file.
All TurboTax® Offerings Reviews - Page 2090
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Preejith from
Turbo Tax Online was great with expert service
Service Agent was so helpful and worked with me patiently.
Date published: 2022-04-10
Rated 2 out of 5 by
kn105 from
Turbo Tax NOT GOOD this year
I have been using Tubo Tax for more than 20 years. All smooth before. Easy quick. But this year, Turbo Tax just is not that smart anymore. Had to manually check 3 times to finally get everything right. It even asked strange question out of blue saying my wife health insurance stopped in the middle of the year. Not sure where Turbo Tax got that ridiculous information. Bad. Very bad
Date published: 2022-04-10
Rated 5 out of 5 by
MervMM from
He was very helpful and patient.
This was a fantastic experience since I have been putting it off for too long. I am glad it has been taken care of and I enjoyed the interaction with Ernesto.
Date published: 2022-04-10
Rated 4 out of 5 by
TURBOJANE2021 from
FILING TAXES IS STRESSFUL, TURBO IS A GREAT TOOL
FILING TAXES IS STRESSFUL, AND ONE TENDS TO PROCRASTINATE IN DOING SO. TURBO WILL WALK YOU THROUGH DOING YOUR OWN TAX PREPARATION AS THOUGH YOU WERE SITTING ACROSS THE DESK FROM A TAX PREPARER.
Date published: 2022-04-10
Rated 4 out of 5 by
nhooks1970 from
very easy to use
i read about it online and it lived up to what the article stated....very informative
Date published: 2022-04-10
Rated 5 out of 5 by
Joy1963 from
Okay
I had to change agents! Bryan’s performance was below par! How ever the new agent did a better job.
Date published: 2022-04-10
Rated 3 out of 5 by
drew73384 from
Pay wall
Hello the experience of filing taxes is great toward end is when the payment pressure a lot of options for no reason
Date published: 2022-04-10
Rated 4 out of 5 by
BAB032522 from
finally completed
I put off doing the return because I knew I was going to owe. Thankfully it ended up not quite as bad as I estimated
Date published: 2022-04-10
Rated 2 out of 5 by
Miles G from
User interface not intuitive
In general the wording and side hints are helpful, but the client itself has many errors diminishing the UX experience. Particularly I thought the process of having to go back to retrieve state tax information that I'd already entered in the system during my session, after selecting to file state taxes separately (from e-file federal taxes) to be very unintuitive to the user
Date published: 2022-04-10
Rated 2 out of 5 by
Vidra14 from
Two stars
Every year Intuit Turbotax makes customer hard time to e-file. I have all the information inputted then, still I have to print Federal Tax as well as State Tax copies to file.
All TurboTax® Offerings Reviews - Page 2090
Date published: 2022-04-10