TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Excellent software! Very easy to follow instructions. An excellent value. A must-have!
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax is Awesome! It's great! I have been using TurboTax for almost 10 years now!
Date published: 2021-05-02
Rated 4 out of 5 by from It works great but always room for improvement. I hated having to put in my bank account information two times, just to e-file when you already had it from before. I hated having to put in our License info, just so you can know it's really us, when you have my IP PIN. And I hated having to remove a value of 0.00 in Box 10, simply because your programming is too dumb to properly account for it. Fix it
Date published: 2021-05-02
Rated 4 out of 5 by from Turbo Tax Is A-Okay Was super helpful and easy to use. Thank you Turbo Tax!
Date published: 2021-05-02
Rated 5 out of 5 by from Always easy even with complex situations I have used TurboTax for decades to prepare my personal and rental taxes. All situations have been handled, carry forwards are automatic, questions can be easily answered with online help. I tried an accountant one year to see if I was missing anything, only missed the $2000 I paid him to create return as Turbotax.
Date published: 2021-05-02
Rated 4 out of 5 by from User Friendly Quick and easy to use. Walks you through step by step. I wish the state return was a little cheaper, but at least it calculates everything.
Date published: 2021-05-02
Rated 5 out of 5 by from Excellent Product It was easy to prepare and file both my Federal and State Taxes.
Date published: 2021-05-02
Rated 2 out of 5 by from Ease of Use has worsened over the years TurboTax does the job but there are still too many differences between TurboTax online and TurboTax downloaded software versions. Also, the limit on stock and option transactions that can be imported does not make sense - they should be able to import however many there are. I had more than 2k transactions in two separate accounts and had to enter the summary info and then mail the bulky paper copies to the IRS - defeats the purpose of online filing
Date published: 2021-05-02
Rated 5 out of 5 by from Amazingly Easy I've used a tax service for last 5 years paying $400-$500 for filing. Decided to try and do it myself. I have a number of extra forms, partnerships and carryover dollars. I got all the information I needed just by typing my question. No problem at all and 1/4 the cost!!
Date published: 2021-05-02
Rated 1 out of 5 by from Very disappointed in TT this year. Terrible experience this year. Self Employed on ACA insurance issue a big problem rejecting filing on 4/11/2021 and then saying can't refile until 4/30/2021 with not explanation or guidance. Still not sure if it will work or if there will be a future issue. Updates not longer tell you what they encompass. Poor, poor, poor.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2085
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent software! Very easy to follow instructions. An excellent value. A must-have!
Date published: 2021-05-02
Rated 5 out of 5 by from TurboTax is Awesome! It's great! I have been using TurboTax for almost 10 years now!
Date published: 2021-05-02
Rated 4 out of 5 by from It works great but always room for improvement. I hated having to put in my bank account information two times, just to e-file when you already had it from before. I hated having to put in our License info, just so you can know it's really us, when you have my IP PIN. And I hated having to remove a value of 0.00 in Box 10, simply because your programming is too dumb to properly account for it. Fix it
Date published: 2021-05-02
Rated 4 out of 5 by from Turbo Tax Is A-Okay Was super helpful and easy to use. Thank you Turbo Tax!
Date published: 2021-05-02
Rated 5 out of 5 by from Always easy even with complex situations I have used TurboTax for decades to prepare my personal and rental taxes. All situations have been handled, carry forwards are automatic, questions can be easily answered with online help. I tried an accountant one year to see if I was missing anything, only missed the $2000 I paid him to create return as Turbotax.
Date published: 2021-05-02
Rated 4 out of 5 by from User Friendly Quick and easy to use. Walks you through step by step. I wish the state return was a little cheaper, but at least it calculates everything.
Date published: 2021-05-02
Rated 5 out of 5 by from Excellent Product It was easy to prepare and file both my Federal and State Taxes.
Date published: 2021-05-02
Rated 2 out of 5 by from Ease of Use has worsened over the years TurboTax does the job but there are still too many differences between TurboTax online and TurboTax downloaded software versions. Also, the limit on stock and option transactions that can be imported does not make sense - they should be able to import however many there are. I had more than 2k transactions in two separate accounts and had to enter the summary info and then mail the bulky paper copies to the IRS - defeats the purpose of online filing
Date published: 2021-05-02
Rated 5 out of 5 by from Amazingly Easy I've used a tax service for last 5 years paying $400-$500 for filing. Decided to try and do it myself. I have a number of extra forms, partnerships and carryover dollars. I got all the information I needed just by typing my question. No problem at all and 1/4 the cost!!
Date published: 2021-05-02
Rated 1 out of 5 by from Very disappointed in TT this year. Terrible experience this year. Self Employed on ACA insurance issue a big problem rejecting filing on 4/11/2021 and then saying can't refile until 4/30/2021 with not explanation or guidance. Still not sure if it will work or if there will be a future issue. Updates not longer tell you what they encompass. Poor, poor, poor.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2085