TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Computer Display Headaches This version was much cleaner and easier to use then prior years. Thank you so much for that. Had issues with my machine to pay for the e-filing, but the lady that was assigned to me to help with my issues was very patient and helped me get thru that issue so I could at least accomplish filing my taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for decades. Although my return is simpler than before I still find the Deluxe version makes doing and filing my returns much, much easier than it would be if done manually. Doing "what if" scenarios is easy and informative. Worth every penny!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is the best! My experience with Turbotax has been a smooth anxiety free experience. I use turbo tax every year. I love Turbotax.
Date published: 2022-04-10
Rated 1 out of 5 by from It was no where near awesome or free to file It was supposed to be free to file my federal returns. I had to pay $90 upfront and then at the end you charged me an additional $50 to efile states. We bought this program because it said we had FREE filing. It is not free!!! I will never use turbo tax again. I forgot why I had switched last year and now I remember why.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax was easy to use and allowed filing in a timely manner.
Date published: 2022-04-10
Rated 5 out of 5 by from Candace was very efficient and helpful! We're happy with TurboTax because of our outstanding remote review session.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax works for me. Very straight forward and methodical. I'm no accountant but I feel confident that Turbo Tax has got it right.
Date published: 2022-04-10
Rated 3 out of 5 by from Not as user friendly as it used to be I believe that Turbo Tax used to be more user friendly. But that being said I still find it to be a safe & secure way to file my federal & state tax.
Date published: 2022-04-10
Rated 5 out of 5 by from So so A bit time consuming although is some what through.
Date published: 2022-04-10
Rated 4 out of 5 by from Works great on new mac m1 Long time user of turbotax and I had to switch to a different computer, since my laptop did not have a recent enough MacOS to run it this year. Only reason for one star off is that I used the import feature this year which later caused problems when doing form 1116. I ended up in a loop entering a figure and getting error saying amount must be at least 987, and when entering that amount, got another error saying it cannot be over 123. Finally tracked down the issue and import from my wife's account brought in the same joint numbers that the import from my account also had (multiple accounts on each import with some joint overlap). I deleted 2 duplicate import items and it finally worked. Perhaps a warning when a duplicate set of data is imported would be helpful.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Computer Display Headaches This version was much cleaner and easier to use then prior years. Thank you so much for that. Had issues with my machine to pay for the e-filing, but the lady that was assigned to me to help with my issues was very patient and helped me get thru that issue so I could at least accomplish filing my taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for decades. Although my return is simpler than before I still find the Deluxe version makes doing and filing my returns much, much easier than it would be if done manually. Doing "what if" scenarios is easy and informative. Worth every penny!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is the best! My experience with Turbotax has been a smooth anxiety free experience. I use turbo tax every year. I love Turbotax.
Date published: 2022-04-10
Rated 1 out of 5 by from It was no where near awesome or free to file It was supposed to be free to file my federal returns. I had to pay $90 upfront and then at the end you charged me an additional $50 to efile states. We bought this program because it said we had FREE filing. It is not free!!! I will never use turbo tax again. I forgot why I had switched last year and now I remember why.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax was great Turbo Tax was easy to use and allowed filing in a timely manner.
Date published: 2022-04-10
Rated 5 out of 5 by from Candace was very efficient and helpful! We're happy with TurboTax because of our outstanding remote review session.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax works for me. Very straight forward and methodical. I'm no accountant but I feel confident that Turbo Tax has got it right.
Date published: 2022-04-10
Rated 3 out of 5 by from Not as user friendly as it used to be I believe that Turbo Tax used to be more user friendly. But that being said I still find it to be a safe & secure way to file my federal & state tax.
Date published: 2022-04-10
Rated 5 out of 5 by from So so A bit time consuming although is some what through.
Date published: 2022-04-10
Rated 4 out of 5 by from Works great on new mac m1 Long time user of turbotax and I had to switch to a different computer, since my laptop did not have a recent enough MacOS to run it this year. Only reason for one star off is that I used the import feature this year which later caused problems when doing form 1116. I ended up in a loop entering a figure and getting error saying amount must be at least 987, and when entering that amount, got another error saying it cannot be over 123. Finally tracked down the issue and import from my wife's account brought in the same joint numbers that the import from my account also had (multiple accounts on each import with some joint overlap). I deleted 2 duplicate import items and it finally worked. Perhaps a warning when a duplicate set of data is imported would be helpful.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2085