TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Helpful I enjoy it but I do think with my complicated situation of living overseas and having foreign dependent care and other associated child credits that there is more that can be done.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use. Loyal customer. I have been filing with Turbo Tax for many years and love it. It makes it easy to make sure you have not missed important info, especiall with tax changes. I will continue to use Turbo Tax.
Date published: 2021-05-07
Rated 1 out of 5 by from Cannot swap state once paid I have a passive investment partnership K-1 in another state, and accidentally selected the wrong state for it. I didn't realize until after paying, so I tried to swap the incorrect state for the correct state. However, there is no way to do that. I had to pay an additional $55 for the correct state, and wasted another $55 for the incorrect state that I cannot file (since I have nothing to do with that state)... Currently trying to request a partial refund for the wasted $55 state fee. Hope they approve it.
Date published: 2021-05-07
Rated 4 out of 5 by from Had to update to Win 10 ONLY due to TT I had to purchase a new computer ONLY to do TT - very annoying. Lucky for me I could easily afford to do so but I was not thrilled with this forced purchase and I am really annoyed with TT. Pretty inexcusable.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax for foreign residents is confusing, specifically the foreign zip code and tel no. were not accepted for my 1099R( IRA Distribution) and giving me an error
Date published: 2021-05-07
Rated 4 out of 5 by from Very easy and works with you!! I put these off for a while because I though it would be over complicated but I did them I less than an hour. Completely walks you through everything. Great tool. Real person not a robot lol 10/10 would recommend. Would be 5 star but the try to upsell you only thing I didn't care for, everything else is great!!
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use Way to get taxes done in a few hours. One and done.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is great. Turbo Tax is great. But the illustration can be simpler. Sometimes it is hard to understand the instructions from the help.
Date published: 2021-05-07
Rated 5 out of 5 by from Great as always Makes it easy and I feel safer than if i tried to do it myself.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax keeps getting better I'm impressed each year how TurboTax evolves with all the IRS guidelines/changes. TurboTax gets better every year and so easy to use, whether you're single, bought a house or have your own business.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 2081
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful I enjoy it but I do think with my complicated situation of living overseas and having foreign dependent care and other associated child credits that there is more that can be done.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use. Loyal customer. I have been filing with Turbo Tax for many years and love it. It makes it easy to make sure you have not missed important info, especiall with tax changes. I will continue to use Turbo Tax.
Date published: 2021-05-07
Rated 1 out of 5 by from Cannot swap state once paid I have a passive investment partnership K-1 in another state, and accidentally selected the wrong state for it. I didn't realize until after paying, so I tried to swap the incorrect state for the correct state. However, there is no way to do that. I had to pay an additional $55 for the correct state, and wasted another $55 for the incorrect state that I cannot file (since I have nothing to do with that state)... Currently trying to request a partial refund for the wasted $55 state fee. Hope they approve it.
Date published: 2021-05-07
Rated 4 out of 5 by from Had to update to Win 10 ONLY due to TT I had to purchase a new computer ONLY to do TT - very annoying. Lucky for me I could easily afford to do so but I was not thrilled with this forced purchase and I am really annoyed with TT. Pretty inexcusable.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax for foreign residents is confusing, specifically the foreign zip code and tel no. were not accepted for my 1099R( IRA Distribution) and giving me an error
Date published: 2021-05-07
Rated 4 out of 5 by from Very easy and works with you!! I put these off for a while because I though it would be over complicated but I did them I less than an hour. Completely walks you through everything. Great tool. Real person not a robot lol 10/10 would recommend. Would be 5 star but the try to upsell you only thing I didn't care for, everything else is great!!
Date published: 2021-05-07
Rated 5 out of 5 by from Easy to use Way to get taxes done in a few hours. One and done.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax is great. Turbo Tax is great. But the illustration can be simpler. Sometimes it is hard to understand the instructions from the help.
Date published: 2021-05-07
Rated 5 out of 5 by from Great as always Makes it easy and I feel safer than if i tried to do it myself.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax keeps getting better I'm impressed each year how TurboTax evolves with all the IRS guidelines/changes. TurboTax gets better every year and so easy to use, whether you're single, bought a house or have your own business.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 2081