TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Relatively Easy to Use and Very User Friendly Awesome tool to use for single ITR filers. Very reliable and dummy proof. Easy-guide is amazing and simple to understand.
Date published: 2022-04-10
Rated 5 out of 5 by from Very easy to use I like the ease and efficiency of using this product.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Intuitive !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-10
Rated 3 out of 5 by from Buggy This Year I've been using TurboTax since 1996 and I work on computers and software for a living, 30+ years. This is the first year that it felt and performed buggy. Especially on the Financial Import function and the "Back" button.
Date published: 2022-04-10
Rated 5 out of 5 by from more than awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! happy i used Turbo Tax five stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-10
Rated 5 out of 5 by from Very easy to use! Used easy to understand notes. First time user of TurboTax.
Date published: 2022-04-10
Rated 1 out of 5 by from Very Disappointed Asked for tax specialist to call me last night but no one ever did. Requested at least 3 times. Early this morning I requested again and received a confirmtion email this time confirming a call at 0900 CDT. No one ever called!! I called myself at 0910 and spoke to Valecia who was extremely helpful. If you cannot program these calls to be placed please do not offer to your customers. I kept waiting to no avail. Thank goodness I was able to contact TT via the 800- and spoke to Valecia. She's wonderful!
Date published: 2022-04-10
Rated 5 out of 5 by from Quick, accurate, simple as always Been using TB-TAX since 2015. Always quick, easy & accurate
Date published: 2022-04-10
Rated 3 out of 5 by from I appreciated the service but… The service was very helpful but it was incredibly misleading because you don’t tell people if they have any investments they automatically have to switch to expensive version I didn’t find out until 30 minutes in. Then it also makes it seem like they complete and file your taxes right then and there and that’s really not the case this tact on an extra week+ but overall my tax expert was great very helpful and openly communicated.
Date published: 2022-04-10
Rated 1 out of 5 by from it sucked turbo tax was very confusing this year and i have used the program for 20+ yrs
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Relatively Easy to Use and Very User Friendly Awesome tool to use for single ITR filers. Very reliable and dummy proof. Easy-guide is amazing and simple to understand.
Date published: 2022-04-10
Rated 5 out of 5 by from Very easy to use I like the ease and efficiency of using this product.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Intuitive !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-10
Rated 3 out of 5 by from Buggy This Year I've been using TurboTax since 1996 and I work on computers and software for a living, 30+ years. This is the first year that it felt and performed buggy. Especially on the Financial Import function and the "Back" button.
Date published: 2022-04-10
Rated 5 out of 5 by from more than awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! happy i used Turbo Tax five stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-10
Rated 5 out of 5 by from Very easy to use! Used easy to understand notes. First time user of TurboTax.
Date published: 2022-04-10
Rated 1 out of 5 by from Very Disappointed Asked for tax specialist to call me last night but no one ever did. Requested at least 3 times. Early this morning I requested again and received a confirmtion email this time confirming a call at 0900 CDT. No one ever called!! I called myself at 0910 and spoke to Valecia who was extremely helpful. If you cannot program these calls to be placed please do not offer to your customers. I kept waiting to no avail. Thank goodness I was able to contact TT via the 800- and spoke to Valecia. She's wonderful!
Date published: 2022-04-10
Rated 5 out of 5 by from Quick, accurate, simple as always Been using TB-TAX since 2015. Always quick, easy & accurate
Date published: 2022-04-10
Rated 3 out of 5 by from I appreciated the service but… The service was very helpful but it was incredibly misleading because you don’t tell people if they have any investments they automatically have to switch to expensive version I didn’t find out until 30 minutes in. Then it also makes it seem like they complete and file your taxes right then and there and that’s really not the case this tact on an extra week+ but overall my tax expert was great very helpful and openly communicated.
Date published: 2022-04-10
Rated 1 out of 5 by from it sucked turbo tax was very confusing this year and i have used the program for 20+ yrs
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2076