TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy - even in complicated situations Answers were easily available for new situations encountered this year!
Date published: 2021-05-02
Rated 1 out of 5 by from Not like TurboTax personal versions I have used TurboTax for over 20 years. This is the first time I had to use the Business edition for my late mother's trusts. I was VERY disappointed. It is MUCH more difficult to use that the personal editions I was used to. There is no "walk thru", you have to know what you are doing. Overall, it was better than doing it by hand, but obviously TurboTax does not spend much on development of the Business version.
Date published: 2021-05-02
Rated 5 out of 5 by from Always the help I need when I need it. Had questions on a state return, I would of never figured out on my own. Brenda in Kansas was all over it with me! Had it figured out in about 15 minutes.
Date published: 2021-05-02
Rated 1 out of 5 by from So many outdated bugs still persisting Each tax form that user enters and exits without filling out persists as a empty form without being deleted. There is no easy way for user to opt out on filing such form i.e. CA form 3554. PLEASE FIX this bug.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy Easy Easy! It cannot get much easier than this. TurboTax walks you through everything with easy step by step instructions. You cannot go wrong.
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME!!!!!!!!!!!! Very Easy and affordable. Be back next year in 2022
Date published: 2021-05-02
Rated 4 out of 5 by from Exactly what I expected I have been using turbo tax for over 20 years and it continues to evolve positively. Help feature keeps improving as well. My taxes are not overly complex. If I had a more complex tax environment I would probably would seek expert advice from certified tax accountant but as it is it more than meets my needs. Only complaint is the fee for efiling state tax. I generally owe very little so the fee to efile is 5x what I owe. This is using turbo tax deluxe.
Date published: 2021-05-02
Rated 4 out of 5 by from Turbotax There are a lot of moving parts, and they keep trying to get you to upgrade to a higher paid version but it seems fine.
Date published: 2021-05-02
Rated 1 out of 5 by from expensive Used TurboTax free edition for 2019 return and it was great and simple, now with TurboTax Premier for 2020, it was expensive and felt like it was charges on top of charges just because I added investments for this year.
Date published: 2021-05-02
Rated 3 out of 5 by from Only one concern The only concern I have is that the program requires that my security programs have to be shut down for the TurboTax program to activate.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2075
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy - even in complicated situations Answers were easily available for new situations encountered this year!
Date published: 2021-05-02
Rated 1 out of 5 by from Not like TurboTax personal versions I have used TurboTax for over 20 years. This is the first time I had to use the Business edition for my late mother's trusts. I was VERY disappointed. It is MUCH more difficult to use that the personal editions I was used to. There is no "walk thru", you have to know what you are doing. Overall, it was better than doing it by hand, but obviously TurboTax does not spend much on development of the Business version.
Date published: 2021-05-02
Rated 5 out of 5 by from Always the help I need when I need it. Had questions on a state return, I would of never figured out on my own. Brenda in Kansas was all over it with me! Had it figured out in about 15 minutes.
Date published: 2021-05-02
Rated 1 out of 5 by from So many outdated bugs still persisting Each tax form that user enters and exits without filling out persists as a empty form without being deleted. There is no easy way for user to opt out on filing such form i.e. CA form 3554. PLEASE FIX this bug.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy Easy Easy! It cannot get much easier than this. TurboTax walks you through everything with easy step by step instructions. You cannot go wrong.
Date published: 2021-05-02
Rated 5 out of 5 by from AWESOME!!!!!!!!!!!! Very Easy and affordable. Be back next year in 2022
Date published: 2021-05-02
Rated 4 out of 5 by from Exactly what I expected I have been using turbo tax for over 20 years and it continues to evolve positively. Help feature keeps improving as well. My taxes are not overly complex. If I had a more complex tax environment I would probably would seek expert advice from certified tax accountant but as it is it more than meets my needs. Only complaint is the fee for efiling state tax. I generally owe very little so the fee to efile is 5x what I owe. This is using turbo tax deluxe.
Date published: 2021-05-02
Rated 4 out of 5 by from Turbotax There are a lot of moving parts, and they keep trying to get you to upgrade to a higher paid version but it seems fine.
Date published: 2021-05-02
Rated 1 out of 5 by from expensive Used TurboTax free edition for 2019 return and it was great and simple, now with TurboTax Premier for 2020, it was expensive and felt like it was charges on top of charges just because I added investments for this year.
Date published: 2021-05-02
Rated 3 out of 5 by from Only one concern The only concern I have is that the program requires that my security programs have to be shut down for the TurboTax program to activate.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2075