TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from very simple Intuitive UI on the website made the tax process very simple
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome It was so easy and quick!! Simple for anyone to figure out.
Date published: 2021-03-29
Rated 2 out of 5 by from TurboTax is now extremely difficult to use. After over 20 years of using TurboTax, I find it is now difficult and trying to get "expert" advice is impossible!
Date published: 2021-03-29
Rated 5 out of 5 by from Not sure what I would do without TurboTax Moved, sold house, bought a new house...had 2 different w2's for each of us...life savers
Date published: 2021-03-29
Rated 5 out of 5 by from simply awesome Tax prep has never been this easy. Thanks to turbotax, preparing my taxes was a breeze and I am confident that I am getting the refund that I deserved. What's more, it's completely free.
Date published: 2021-03-29
Rated 1 out of 5 by from Turbotax Business 2020 very poor Turbotax Business 2020 download is nothing like the online versions of Turbotax I have used. Relatively speaking, this version seems poor and outdated from a user experience perspective. I needed Turbotax Business in order to file Form 1041 for a trust. I was shocked to learn that I could not connect my brokerage to download anything. Still I plugged along entering information and summary amounts while being assured by Turbotax guidance that I would later be able to attach brokerage detailed statement to my tax return. This was not possible either.
Date published: 2021-03-29
Rated 5 out of 5 by from Always count on Turbo Tax products! Been using for over 10 years, always easy to use and reliable
Date published: 2021-03-29
Rated 2 out of 5 by from Worst helped I ever recieved I call turbo tax earlier n the lady got me where I needed to be and I lost my page so I had to call back n this lady told me I could not do what I did with the other woman. While I was on the phone with second woman I got back n to my account n got where I needed to be the whole time the second woman said I couldn't do it that way n kept wanting me to sign out of my account n do something else. She said she talked to her supervisor n she said the same thing the second woman said. Both were wrong I got back into my account n efiled my taxes no thanks to Kevia. I hope she doesn't help anyone else like she helped me!
Date published: 2021-03-29
Rated 4 out of 5 by from ease of filing info right at hand, problems understanding were remedied by answers given while filing
Date published: 2021-03-29
Rated 4 out of 5 by from Best year yet ! I've been using TurboTax for over 10 years and this was the best year yet...
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 2073
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very simple Intuitive UI on the website made the tax process very simple
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome It was so easy and quick!! Simple for anyone to figure out.
Date published: 2021-03-29
Rated 2 out of 5 by from TurboTax is now extremely difficult to use. After over 20 years of using TurboTax, I find it is now difficult and trying to get "expert" advice is impossible!
Date published: 2021-03-29
Rated 5 out of 5 by from Not sure what I would do without TurboTax Moved, sold house, bought a new house...had 2 different w2's for each of us...life savers
Date published: 2021-03-29
Rated 5 out of 5 by from simply awesome Tax prep has never been this easy. Thanks to turbotax, preparing my taxes was a breeze and I am confident that I am getting the refund that I deserved. What's more, it's completely free.
Date published: 2021-03-29
Rated 1 out of 5 by from Turbotax Business 2020 very poor Turbotax Business 2020 download is nothing like the online versions of Turbotax I have used. Relatively speaking, this version seems poor and outdated from a user experience perspective. I needed Turbotax Business in order to file Form 1041 for a trust. I was shocked to learn that I could not connect my brokerage to download anything. Still I plugged along entering information and summary amounts while being assured by Turbotax guidance that I would later be able to attach brokerage detailed statement to my tax return. This was not possible either.
Date published: 2021-03-29
Rated 5 out of 5 by from Always count on Turbo Tax products! Been using for over 10 years, always easy to use and reliable
Date published: 2021-03-29
Rated 2 out of 5 by from Worst helped I ever recieved I call turbo tax earlier n the lady got me where I needed to be and I lost my page so I had to call back n this lady told me I could not do what I did with the other woman. While I was on the phone with second woman I got back n to my account n got where I needed to be the whole time the second woman said I couldn't do it that way n kept wanting me to sign out of my account n do something else. She said she talked to her supervisor n she said the same thing the second woman said. Both were wrong I got back into my account n efiled my taxes no thanks to Kevia. I hope she doesn't help anyone else like she helped me!
Date published: 2021-03-29
Rated 4 out of 5 by from ease of filing info right at hand, problems understanding were remedied by answers given while filing
Date published: 2021-03-29
Rated 4 out of 5 by from Best year yet ! I've been using TurboTax for over 10 years and this was the best year yet...
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 2073