TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Map22 from
Bad experience this year
Could not e-file my taxes without paying what I owed at the same time. In the past I could e-file and then go to my state revenue website and pay there at a later date and also on the federal IRS website. Your program really has some bugs this year. Might go to HR block next year.
Date published: 2022-04-11
Rated 2 out of 5 by
MikeM01 from
Awful e-file experience
My experience will TurboTax e-file is really awful. I thought it is simply as pushing a few buttons as I've filled all forms. However, Turbotax took the credit charge first (not free), then let me fill in or fixed a few items that I don't need to care if I do mail filing. Eventually when I submitted the e-file, I was also told to printed out a few extra documents and need to mail them to government by myself. This totally eliminate the convenience purpose of doing e-file. At the end, I paid money for the e-file, but I will also have to go to USPS by myself as well to mail extra documents. Does not make sense!
Date published: 2022-04-11
Rated 4 out of 5 by
Pleased 22 from
Review
Very good, one glitch, but customer service rep, Susan, was outstanding!
Date published: 2022-04-11
Rated 2 out of 5 by
JohnHatesTaxesNow from
I just needed a 1040ez... why overly complicate it
clunky and printed way too much information. I just needed to file a 1040ez. It make the entire 1040. What a waste of paper and cludge.
Date published: 2022-04-11
Rated 5 out of 5 by
eggsbenedict29 from
It worked well
It worked well and helped me sort out my unique stock situation.
Date published: 2022-04-11
Rated 1 out of 5 by
Safina18 from
This was a painful experience
There was no explanation for many items. I had to upgrade 2x to be able to meet my filing requirements. The support community questions did not match up to the screens I was seeing. They also did not date if it was appropriate for 2022 or prior years. The UI was also terrible .
Date published: 2022-04-11
Rated 5 out of 5 by
Yin Wood from
Great Product for Turbo Tax
Easy to follow and use. I like the way it guides you along the way
Date published: 2022-04-11
Rated 5 out of 5 by
KSref from
Turbo Tax made filing very simple.
My favorite thing about Turbo Tax is that they have detailed explanations as you move throuogh the filing process.
Date published: 2022-04-11
Rated 5 out of 5 by
kgfdp1 from
Easy to use with good direction
Easy to follow with good direction, prompts, and directions.
Date published: 2022-04-11
Rated 2 out of 5 by
FEELINGBAD from
CAN'T FILE FREE WITH TURBOTAX
TURBOTAX ADVERTISE FREE FEDERAL AND STATE E-FILING BUT THATS NOT TRUE. I NEED TO FIND A SITE THAT REALLY E-FILE FOR FREE.
All TurboTax® Offerings Reviews - Page 2069
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Map22 from
Bad experience this year
Could not e-file my taxes without paying what I owed at the same time. In the past I could e-file and then go to my state revenue website and pay there at a later date and also on the federal IRS website. Your program really has some bugs this year. Might go to HR block next year.
Date published: 2022-04-11
Rated 2 out of 5 by
MikeM01 from
Awful e-file experience
My experience will TurboTax e-file is really awful. I thought it is simply as pushing a few buttons as I've filled all forms. However, Turbotax took the credit charge first (not free), then let me fill in or fixed a few items that I don't need to care if I do mail filing. Eventually when I submitted the e-file, I was also told to printed out a few extra documents and need to mail them to government by myself. This totally eliminate the convenience purpose of doing e-file. At the end, I paid money for the e-file, but I will also have to go to USPS by myself as well to mail extra documents. Does not make sense!
Date published: 2022-04-11
Rated 4 out of 5 by
Pleased 22 from
Review
Very good, one glitch, but customer service rep, Susan, was outstanding!
Date published: 2022-04-11
Rated 2 out of 5 by
JohnHatesTaxesNow from
I just needed a 1040ez... why overly complicate it
clunky and printed way too much information. I just needed to file a 1040ez. It make the entire 1040. What a waste of paper and cludge.
Date published: 2022-04-11
Rated 5 out of 5 by
eggsbenedict29 from
It worked well
It worked well and helped me sort out my unique stock situation.
Date published: 2022-04-11
Rated 1 out of 5 by
Safina18 from
This was a painful experience
There was no explanation for many items. I had to upgrade 2x to be able to meet my filing requirements. The support community questions did not match up to the screens I was seeing. They also did not date if it was appropriate for 2022 or prior years. The UI was also terrible .
Date published: 2022-04-11
Rated 5 out of 5 by
Yin Wood from
Great Product for Turbo Tax
Easy to follow and use. I like the way it guides you along the way
Date published: 2022-04-11
Rated 5 out of 5 by
KSref from
Turbo Tax made filing very simple.
My favorite thing about Turbo Tax is that they have detailed explanations as you move throuogh the filing process.
Date published: 2022-04-11
Rated 5 out of 5 by
kgfdp1 from
Easy to use with good direction
Easy to follow with good direction, prompts, and directions.
Date published: 2022-04-11
Rated 2 out of 5 by
FEELINGBAD from
CAN'T FILE FREE WITH TURBOTAX
TURBOTAX ADVERTISE FREE FEDERAL AND STATE E-FILING BUT THATS NOT TRUE. I NEED TO FIND A SITE THAT REALLY E-FILE FOR FREE.
All TurboTax® Offerings Reviews - Page 2069
Date published: 2022-04-11